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Nemo Homes Vape Shop London Reviews 368

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TrustScore 4.5 out of 5

4.7

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their delivery. Many people appreciate the ease of the ordering process and the quality of the products received, often noting that items arrive quickly and are well-packaged. However, some customers mentioned occasional issues with product functionality upon arrival, such as an e-cigarette not working. A few other people also felt that delivery times could sometimes be longer than expected, with some orders taking up to seven days to arrive.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and speedy... See more

Service

People report positive experiences with service. Customers consistently praise the effectiveness and... See more

Product

Customers had positive experiences with product. Many reviewers praise the great product quality, with some... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Getting replacement parts for my wife's e-cig locally was proving difficult. I saw Nemo homes had them in stock. So I thought i would try them out. Very good service and fast delivery I am happy t... See more

Rated 5 out of 5 stars

Easy to order, great customer service. Problem with Royal Mail but wasn’t nothing to do with the shop. Will definitely be purchasing again.

Rated 5 out of 5 stars

Delivery is always quick after ordering and free if you spend over certain reasonable amount. Product suits my needs.

Rated 5 out of 5 stars

Always order my coils from here, never had any issues and delivery is always quick and packaged well.

Company details

  1. Electronic Cigarette Store
  2. Pharmacy
  3. Vaporizer Store

Written by the company

Online E Cigarette Retailer with a range of Vape Mods Kits/Pens, Gamucci Cartridge/ Cartomiser Refills, E liquids/ Vape Juices and all the accessories you need to keep you smoke free and refilled. Customer Service is our priority, Feel like a VIP every time you shop with us! We are happy to help with all queries and support you with your purchase. Quit the smelly cigarettes for good & switch to Vaping Today with Nemo Homes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect choice

Fast efficient no nonsense and an absolute pleasure to deal with. Started using Nemo in lock down, very happy I chose them above all others.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant as always ....

Excellent as always..next day delivery..great price..great customer service....will always shop here for my vaping needs...I highly recommend this store ...

May 23, 2021
Unprompted review

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