Neon Pop Reviews 

91
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

AVOID Bought a neon at the beginning of May. Even with chasing it still took more than 3 weeks for it to arrive. Was in a battered box when it finally did. It didn’t work. They sent a new adapter w... See more

Rated 5 out of 5 stars

Neonpop- The people who made my lady’s dreams come true . Thanks to Jade and the rest of the team , my lady received a prezzy that was totally unique, thanks to their professionalism and expe... See more

Rated 5 out of 5 stars

Fabulous company. Ordered a custom sign and it came with lots of options for font styles, indoor, outdoor, battery operated, plug in, shaped backing, square backing, lots of different colours etc etc... See more

Rated 5 out of 5 stars

I ordered the love & coffee sign to complete my kitchen dining area make over. It looks beautiful against the background colour on the wall above my coffee station. The sign is bright and distincti... See more

Company details

  1. Neon Sign Shop

Written by the company

High Quality and Durable Neon Signs made in London with I LumoS Neon Strip Lights


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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No recent history of asking for reviews

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4.1

All reviews

(91)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Quality

Had to chase and when it came was pretty disappointed - poor quality and glue all over the place - certainly wont be using again and wouldn’t recommend.

October 6, 2021
Rated 5 out of 5 stars

The sign was delivered to us within 3…

The sign was delivered to us within 3 days as we had an urgent requirement and all other brands could only deliver in three weeks! Amazing quality and even better customer support :)

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service!

Excellent customer service! They are always in contact with you from the start of the journey. My sign was brilliantly crafted and has been taken care of with great attention to detail! Will definitely be coming back and recommending to my friends!

Thank you Neon Pop

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product! The sign i ordered from Neon Pop is beyond expectation, superb quality, worth the money! Would certainly recommend to everyone.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish. The custom sign we ordered was re-confirmed with a final mock up which made us very assured. The sign was received beautifully and packed with an mdf board for extra protection. We can highly recommend them

September 20, 2021
Unprompted review
Rated 3 out of 5 stars

Love the new light

After starting as a poor experience, a management team member finally picked up my complaint and dealt with the issues perfectly. The light was returned, and a new, much better quality light was produced within a few days and sent out next day delivery. Very happy with the final light and appreciate their hard work in rectifying the initial issues.

Note for Neon Pop; In future, please make sure complaints are being passed on to the correct person, so customers like myself are not left chasing. If you advertise mounting kits at extra cost, please make sure all mounting points are pre-drilled; I had to drill these myself.

September 20, 2021
Unprompted review

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