AVOID Bought a neon at the beginning of May. Even with chasing it still took more than 3 weeks for it to arrive. Was in a battered box when it finally did. It didn’t work. They sent a new adapter w... See more
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Neonpop- The people who made my lady’s dreams come true . Thanks to Jade and the rest of the team , my lady received a prezzy that was totally unique, thanks to their professionalism and expe... See more
Fabulous company. Ordered a custom sign and it came with lots of options for font styles, indoor, outdoor, battery operated, plug in, shaped backing, square backing, lots of different colours etc etc... See more
I ordered the love & coffee sign to complete my kitchen dining area make over. It looks beautiful against the background colour on the wall above my coffee station. The sign is bright and distincti... See more
Company details
Written by the company
High Quality and Durable Neon Signs made in London with I LumoS Neon Strip Lights
Contact info
Unit B9-10 Down, Bounds Green IND Estate, N11 2UD, London, United Kingdom
- 02033718405
- contact@neonpop.co.uk
- neonpop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delayed my business
Didn’t receive the item after 5 weeks chasing. Given 2 dates that were unfulfilled. Got a refund.
Poor Quality
Had to chase and when it came was pretty disappointed - poor quality and glue all over the place - certainly wont be using again and wouldn’t recommend.
The sign was delivered to us within 3…
The sign was delivered to us within 3 days as we had an urgent requirement and all other brands could only deliver in three weeks! Amazing quality and even better customer support :)
great signs
great signs, great staff. nothing more to say than perfect.
Brilliant Customer Service!
Excellent customer service! They are always in contact with you from the start of the journey. My sign was brilliantly crafted and has been taken care of with great attention to detail! Will definitely be coming back and recommending to my friends!
Thank you Neon Pop
Fantastic product
Fantastic product! The sign i ordered from Neon Pop is beyond expectation, superb quality, worth the money! Would certainly recommend to everyone.
Excellent service.
Perfect from start to finish
Perfect from start to finish. The custom sign we ordered was re-confirmed with a final mock up which made us very assured. The sign was received beautifully and packed with an mdf board for extra protection. We can highly recommend them
Love the new light
After starting as a poor experience, a management team member finally picked up my complaint and dealt with the issues perfectly. The light was returned, and a new, much better quality light was produced within a few days and sent out next day delivery. Very happy with the final light and appreciate their hard work in rectifying the initial issues.
Note for Neon Pop; In future, please make sure complaints are being passed on to the correct person, so customers like myself are not left chasing. If you advertise mounting kits at extra cost, please make sure all mounting points are pre-drilled; I had to drill these myself.
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