I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
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Review summary
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Reviews shaping this summary
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
Company replied
Thank u neo tourism for booking our flight to UK, it was nice that I have book a ticket w/ a nice agent , she's great she assist all we need for travel for our better travel. And no hussle, thanks u m... See more
I wana say its very helpul experience and they do everything to satisfy us. As much as possible they give us information for example, ask the airline staff is there any free hotel while waiting or is... See more
Company details
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.9
Excellent
927 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Neo Tourism
My experience with Neo Tourism, could not have been easier or quicker. I would personally like to thank Jasmin who made all this possible. Jasmin was very patient and helpful. I would have no reason not to use this company in the future and would strongly recommend them to anyone who is thinking of booking a flight.
December 20, 2025
Impeccable service
Impeccable service, i have found Daniella especially helpful and kind . Can't wait for ICELANDDDDDD. thanks guys yr great
December 20, 2025
Unprompted review
The response to my enquire was…
The response to my enquire was efficient and professional..Met all my requests and tailored my trip to every last detail.i would highly recommend this company for all your travel needs and requirements.
December 11, 2025
Unprompted review
I had a wonderful experience with this…
I had a wonderful experience with Neo Tourism travel agency, especially thanks to Rachel Young, who helped me book a flight for my children. From start to finish, Rachel was professional, patient, and incredibly helpful. She took the time to explain all the details, made sure everything was arranged correctly, and gave me great peace of mind throughout the process.
Booking travel for children can be stressful, but Rachel handled everything smoothly and efficiently. Her communication was clear, and she truly went above and beyond to ensure the best possible arrangements. I am very grateful for her support and would highly recommend both Rachel Young and Neo Tourism travel agency to anyone looking for reliable and caring service.
December 14, 2025
Unprompted review
Rachel young went above and beyond to…
Rachel young went above and beyond to help me with my holiday finding me the best price even staying on beyond her time to finish with me thank you
December 11, 2025
Unprompted review
Good company found what I needed no…
Good company found what I needed no stress or worry 🤗
December 6, 2025
Hello very nice the agent and very…
Hello very nice the agent and very quick.
That's all i can say.
Regards,
Erlinda E pimentel
December 5, 2025
Reply from Neo Tourism™
Dear Erlinda,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you found our service quick and pleasant. Your satisfaction means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Thank you to Janet Davis for the very…
Thank you to Janet Davis for the very smooth transaction and very helpful friendly attitude. I recommend Neo tourism 100%
Thank youxx
November 20, 2025
Unprompted review
Reply from Neo Tourism™
Dear Jocelyn,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that your transaction was smooth and that you had a positive and friendly experience with our team. Your recommendation means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Very reliable and trusted easy to deal…
Very reliable and trusted easy to deal with highly recommended
December 6, 2025
Reply from Neo Tourism™
Dear Myrna,
Thank you so much for your kind feedback, and sorry for the late reply. We’re thrilled to hear that you found our service reliable, trustworthy, and easy to deal with. Your recommendation means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Best Service
We sincerely thank Rachel Young for providing us with the best quotes and excellent service. She has been extremely helpful in supporting our plans.
December 2, 2025
Unprompted review
Reply from Neo Tourism™
Dear Gabriel,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you received excellent service and support for your travel plans. Your satisfaction means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I recently booked my Philippine ticket…
I recently booked my Philippine ticket through Neo Tourism and the entire experience was smooth and hassle-free. Ms. Janet Davis was incredibly responsive, answering all my concerns quickly and clearly. She guided me through each step, from choosing the best fare to confirming my travel dates without any delays.
What I appreciated most was her efficiency—my ticket was processed faster than expected, and she made sure all the details were accurate before finalizing the booking. Her professionalism and friendly attitude made the whole process stress-free.
If you’re looking for a reliable travel agency to handle your travel ticket, I highly recommend them. Great service, fair pricing, and excellent customer support!
December 3, 2025
Reply from Neo Tourism™
Dear Joanne,
Thank you so much for your wonderful feedback, and sorry for the late reply. We’re thrilled to hear that your booking experience was smooth, efficient, and stress-free. Providing clear guidance, timely support, and accurate service is always our priority, and we’re glad it made a positive difference for you.
We truly appreciate your recommendation and look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I have been doing my booking with…
I have been doing my booking with Neoturism already 3 years and i coudnt expect Better service and cordiality, my agent name Is Emma and She Is so kind helpfull and Always there to find the best option, i booked with Emma 5 tikets already since then absolutely Out standing❤️
December 3, 2025
Reply from Neo Tourism™
Dear Sergio,
Thank you so much for your kind and loyal feedback, and sorry for the late reply. We’re thrilled to hear that you’ve had a consistently outstanding experience with NeoTourism over the past three years. Providing helpful, reliable, and friendly service is always our priority, and we’re delighted it has made your bookings smooth and enjoyable.
We truly appreciate your continued trust and look forward to assisting you with your future travel plans.
Best regards,
NeoTourism Team
Hello my review was super hope it will not change the way in serving a client
Hello, I was satisfied the ways which the allocated agent in assisting my booking. She was very patience in dealing my concerns and yet very polite in answering my questions. This is my second time in booking which served me a superb answers to my concerns.
To the company this agent was good to keep in your business
Thank you
December 3, 2025
Reply from Neo Tourism™
Dear Jocelyn,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that your booking experience was handled patiently, politely, and thoroughly. Your satisfaction and trust are very important to us, and we’re glad we could provide superb assistance once again.
We look forward to assisting you with your future travel plans.
Best regards,
NeoTourism Team
Thanks
Thanks, Jasmin, for the excellent customer assistance, especially with inquiries. I highly recommend Neo Tourism to my friends and family. 😊
December 2, 2025
Unprompted review
Reply from Neo Tourism™
Dear Mohd,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you received excellent assistance and that you’re happy to recommend NeoTourism to your friends and family. Your support means a lot to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I really appriciate your services
I don't what to tell, however you are thr best...cheers
November 29, 2025
Reply from Neo Tourism™
Dear Joel,
Thank you so much for your kind feedback, and sorry for the late reply. We’re thrilled to hear that you are happy with our services. Your satisfaction means a lot to us, and we truly appreciate your support.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
It is a smooth service.
It is a smooth service.
It was done even when I was out shopping
November 23, 2025
Reply from Neo Tourism™
Dear Gloria,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you found our service smooth and convenient, even while you were out and about. Your satisfaction is very important to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I highly recommend Neo Tourism
I highly recommend Neo Tourism, especially Janet, who helped me arrange my booking. She was incredibly helpful and made the whole process smooth and stress-free.
November 23, 2025
Reply from Neo Tourism™
Dear Valued Customer,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that your booking process was smooth and stress-free, and that you were happy with our service. Your recommendation means a lot to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
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