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Neowall Reviews 76

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TrustScore 4.5 out of 5

4.6

Decoration and Interior Design Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their aesthetic appeal and ease of installation. Many people highlight the excellent customer service, particularly the helpful and communicative staff who assist with orders and queries. The delivery service is frequently commended for its speed and efficiency, with many consumers receiving their orders promptly and with good communication from drivers. However, some customers experienced issues with sample orders, finding them not as varied as expected or taking a long time to arrive without updates. A few other people also felt that there were initial communication problems regarding delivery or that their orders were incomplete, though these issues were often resolved.

What people talk about most

Product

People report positive experiences with product, often highlighting its great quality, ease of use, and... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the quick delivery times, with some... See more

Order

Customers had positive experiences with order. Many found the ordering process easy and user-friendly, with... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, Jake is very knowledgeable and communicative person. Had to finish small project after Christmas. Ordered goods Saturday after Boxing Day. Delivery came Monday morning on 29th. Can’t r... See more

Company replied

Rated 5 out of 5 stars

After having been let down several times by another online seller I decided to give Neowall a try, helped along by their Black Friday sale. I ordered enough product to clad the front of our new ga... See more

Company replied

Rated 5 out of 5 stars

Not normally one for reviews but Jake at Neowall has been such a pleasure to work with, I felt it was justified. They've been so responsive (a real rarity in this day and age of total ghosting, even... See more

Company replied

Rated 5 out of 5 stars

Great products, easy to work with, really good quality and look fantastic once installed. I under measured slightly and rang jake to explain i only needed a few more lengths to finish the job and he w... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 5 out of 5 stars

Neowall flooring and panels

I'm glad to say I had a positive experience with Neowall. The panels and flooring i ordered exceeded expectations, and the excellent service added to my overall satisfaction. Will order again when we are in anymore need. Many Thanks

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I contacted Neowall about getting a product out to me quickly as an unexpected change in the plans by my customer happened and Neowall was more than accommodating. I had my product for site the next working day.

Thank you!

January 23, 2024
Unprompted review

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