Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the attractive aesthetics, wonderful home decor items, and careful packaging that effectively protects fragile goods during transit. Many individuals also point out that orders frequently arrive on time and the items look wonderful in their living spaces. Some reviewers were not happy with frustrating shipping delays, long wait times, and missing items in their delivered packages. People frequently note receiving damaged goods, broken items, and dealing with unhelpful customer support when trying to resolve these issues. Others additionally mention misleading policies and delivery personnel failing to properly attempt home drop-offs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide variety of experiences. While some... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. Some... See more

Order

Customers had ambiguous experiences with order, highlighting both positive and negative encounters. Some... See more

Customer service

People report ambiguous experiences with customer_service, noting severe frustration alongside occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I needed products to gift my relatives…

I needed products to gift my relatives within 5 days. I placed an order for 3 things on the 14th of October with an extra express shipping charge of Rs.200. I was told that I'll get the products in 4-5days.
All the 3 products got dispatched from 3 different cities. Got one product on the 19th , second one on the 20th and third one got dispatched only on the 18th and reached on 23rd. Couldn't give 2 gifts in time so had to buy something else in amazon at the last minute.
Worse thing is that they didn't send the gift wrap too which I paid for!!! And didn't respond to my complain on WhatsApp!! Very unprofessional attitude Nestasia.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I can give them the negative

I wish I can give them the negative. They are the worst available website on internet. Do not fall for them and waste your money. They will trap you and then no customer support and do customer harassment for your hard earn money.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THE AESTHETICS

DO NOT FALL FOR THE AESTHETICS
Absolutely disappointed. Such poor, low and cheap quality products which they are selling at high prices. Ordered 4 items, not even a single one worth keeping!!! They dont even refund the amount to your account on return- but only in NESTASIA Wallet

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered planter from them

Ordered planter from them, one of it was broken to pieces, I followed up multiple times for resolution but I did not even get an acknowledgement. The products looked much better on the website, but what I received was very low quality. I will never buy from them again.

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Biggest Scam Nestasia. Never buy their products

Don’t fall for their website aesthetics. They make you feel like it’s a luxury product. They deliver very low quality products with poor customer support. They don’t offer refunds and give you a wallet price. That’s why their products don’t have a review system. Do Not fall for this scam company. I would love to see this company fall soon and burn down to the ground. Scam companies deserve this.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudster

DO NOT, I repeat, ABSOLUTELY DO NOT believe what's shown & written on the website. The reality is far from what they show. The products are completely trach and street-side looking. Utlity is zero. And only embarrassing to gift these fraud looking items. Their customer service is pathetic and useless to say the least with sub standard automated responses. These guys delete all genuine reviews on instagram. Don't get fooled

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BELIEVE WHAT YOU SEE IN THEIR PRODUCT PICTURES

DO NOT, I repeat, ABSOLUTELY DO NOT believe what's shown & written on the website. The reality is far from what they show. The products are completely trach and street-side looking. Utlity is zero. And only embarrassing to gift these fraud looking items. Their customer service is pathetic and useless to say the least with sub standard automated responses. These guys delete all genuine reviews on instagram. Don't get fooled.

March 5, 2024
Unprompted review
Rated 3 out of 5 stars

BAD QUALITY - UNSAFE PRODUCT

Though the product looks good and sturdy and stylish, the microwave feature was a turn-off. The glass ribbed cup was so hot that it burnt my fingers. Never buying from here. This can cause injury to someone.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst services ever

One of the worst services ever. They are using the worst delivery partner who harasses the customers, tortures them mentally and then these people don't even own up to their responsibility. Only one answer they have to give, which is, please allow us time to solve the issue. My foot solve the issue. If you can't handle your own responsibilities then don't run a business.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

These people are frauds, very bad customer service

These people are frauds. Nestasia hardly respond, they have my package lost and are not responding to any msg or calls.I am very disappointed, this is the first time I ordered from Nestasia. I received partial product very badly packed, and then i didnt get the rest of the order and these guys are not at all responding.... Absolutely terrible!

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

I wanted to give 0 stars

I wanted to give 0 stars. I have purchased products of worth 5k. None of them are good they are very old used products and some are even broken. Will not buy again from this website

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Uniquely Curated Products with a dreamy quality...

I feel that the products Nestasia offers, are so dreamy and unique. Going through website one can feel the beautiful intention with which they have curated all these products. I love each of the things they have up there on the website. I had been looking for mini ceramic jars for pouring healing balms that I make and I found what I was looking for. The quality and everything about them resonates so much with me. Grateful to Nestasia for their offerings

February 24, 2023
Unprompted review

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