NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Incredible team!

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we had with patience and clarity, making the whole process feel easy and stress free. They all worked incredibly hard to get everything completed in a short time frame to suit our needs. We couldn’t be happier with the results and we highly recommend Anna and her team to everybody!!!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, professional and friendly service

Ania provided an excellent mortgage broker service, she explained all the step by step details in a friendly and very informative manner. Which as a first time buyer was invaluable.

She was highly organised, professional, was able to work to my timeframes and ensured all relevant documents were requested to progress my application. If I had any questions, she made time to respond to them very promptly.

I also received very helpful insurance information from Razia and appreciated the time spent to explain the options.

I was very happy with the service and advice I received from both Ania and Razia, and would not hesitate to recommend to others. Thank you!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t have wished for a better…

We couldn’t have wished for a better mortgage advisor. Anna is a highly experienced and reliable professional who provided excellent guidance throughout the entire home-buying process. She explained everything clearly, handled each step efficiently, and was always available to answer any questions we had. Razia also gave us great advice regarding insurance, and we are very pleased with the solution she recommended. We are extremely satisfied with the level of service and support we received and truly appreciate Anna’s professionalism and dedication. We highly recommend Anna and Razia for their expert and trustworthy assistance.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Ania at Nest is simply the best

I couldn't have asked for better person than Anna to help with my remortgage. She made sure that I got the best deal possible and that I understood what I'm getting. She also recommended great company to evaluate my property. Super professional and easy to talk to.
Very highly recommended.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive, patient and friendly advisors, would highly recommend!

I had an excellent experience working with Sue and Abi on my mortgage application. They explained everything to me in great detail, breaking each step down into simple, manageable parts so I always understood what was happening and what would come next.

At every stage, they clearly listed the documents they needed from me, which made the process much easier to follow. I also received really helpful tips and advice that gave me confidence in my decisions. As a first-time buyer, I initially found the whole process of buying a house confusing, but Sue and Abi made me feel informed, supported, and in control throughout.

Abi took the time to go through all the figures slowly and clearly, helping me select a mortgage that best suited our personal circumstances. Her advice was fantastic, and it was clear she had my best interests at heart. Both Sue and Abi were approachable, patient, and always happy to answer any questions—no matter how small. They never made me feel rushed and were willing to revisit anything I needed more clarity on.

Overall, they made what could have been a stressful experience a very positive one. I’m truly grateful for their support and highly recommend them to anyone starting their mortgage journey.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions…

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served us help and advice. A very kind person with great knowledge. I highly recommend Ania to anyone who dreams about own home just like we did. Dreams come true, thanks Nest Mortgage and Financial Solutions. Big big thank you Ania ❤️

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really recommend!

Working with Ania and NEST made buying a house a stress-free experience. Ania was very helpful and gave amazing advice, I really recommend!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend!

Absolutely fantastic help from Ania and the team! Being a first time buyer she explained step by step whole process, gave advices about properties and checked the best financial solutions for me. They were available every time I had any questions. Buying experience was so easy and without stress. Every decision made was in the best business for me, not for the banks or solicitors.
100% recommend to everyone!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

We had the absolute pleasure of working…

We had the absolute pleasure of working with Ania during our mortgage journey, and I genuinely can't recommend her enough. From the very beginning, she stood out not only for her deep expertise and professionalism, but also for her warmth and attentiveness.

Ania didn’t just find us a great mortgage deal — she found the most suitable one, tailored perfectly to our needs and circumstances. But what truly sets her apart is her ability to listen with patience and care. She took the time to understand our concerns, answered every question with clarity, and guided us through the process with genuine empathy.

She’s a true pro in her field, and beyond that, simply a lovely person to work with. If you're looking for someone who combines knowledge, integrity, and kindness, Ania is the adviser you want by your side.

Thank you, Ania, for making what could have been a stressful experience feel smooth and reassuring!

Simona and Mark

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic… as always!!

We had such a positive experience with Ania. From start to finish she made the whole process simple and stress-free. Her communication was clear and timely, and her knowledge around our rate switch gave us confidence to relax and trust that everything was being taken care of. Highly recommend!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

It was an easy process for me with the support from Ania. I was so worried if I was going to make a right decision but with the guidence I felt it was clear and today I am a home owner. Quick and straightforward. Thank you for all you support and patience. I highly recommend Nest FS. Thank you.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you NEST Mortgage and Financial…

Thank you NEST Mortgage and Financial Solutions Ltd! It did not take long to realise Ania and her team are incredibly experienced and effective. They turned the otherwise scary process of buying a house and choosing insurance products into a predictable, transparent, proactive, responsive and confident journey. Never reactive, always proactive. It was a pleasure. We can't recommend their services enough!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

10 out of 10.

What and amazing experience from Ania as a first time buyer. Was guided through the whole process and several times Ania went above and beyond to help with issues and quires

Would recommend anyone looking for advice and help to use

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

NEST, simply the best

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approach to the client, making you feel like you're working with a real friend rather than someone who just works for you. Additionally, a big thank you to Razia, who took care of us regarding insurance. She also has extensive knowledge and a great approach.Ania and Razia, big thank you from us once again!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend Ania and her team. She guided me through the mortgage process twice, and each experience was smooth and stress-free. Ania is professional, knowledgeable, and exceptionally organised. She took the time to explain everything clearly and kept me informed every step of the way. I truly felt supported throughout the entire process. I will definitely use her services again in the future.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions Ltd- Highly recommend

if you are thinking about taking out a loan this is the best place where they will help you with everything, advise you and suggest the best options. Ania helped us with everything, from the first phone call we had great support and help from Ania in everything. We are very happy that we had Ania in the whole process because we did not have to worry about anything, We highly recommend!!!! I recommend it with all my heart and thank you for everything

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I cannot say a bad word about the company. Ania was huge help in our first house buying experiance.

From the beginning of the process to the very end, she was very helpful and always kept us informed.

Whole process was very stressful as the purchase of the house we selected at the beginning has failed due to issues in forward chain. Then we found out that nationwide changed their rules for helping hand programme and we were devastated as we thought our plans to buy house will collapse, but Ania fought for our case, found out what we need to do in order to get our mortgage and was able to make our dreams come true.

Even that in the end we did not take the insurance which Razia found for us (as I work in insurance industry myself) , I can definitely can recommend her services. She was always available and provided us with a lot of information in regards of house and life insurance. Thanks to her huge knowledge it was much easier to search the market and find exactly what we need.

Finally I want to use the opportunity to one more time say THANK YOU to the whole company for all they did for us.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

From First Call to Keys in 6 Weeks, Amazing!

We cannot recommend Ania Cooper and Rezia highly enough. From the very first phone call to holding the keys in our hands, the entire process took just 6 weeks.
It was smooth, stress free, and incredibly well, managed from start to finish. Every step was clearly explained, and we felt completely taken care of throughout the whole journey. The level of dedication, communication, and expertise we received was outstanding.
What really stood out was the personal touch, we never felt like just another client. Every question was answered quickly, every concern addressed with care, and everything was handled with complete professionalism.
If you’re buying a home and want the process to be fast, easy, and done right, this is the person you need. We are beyond grateful and so happy that we trusted Ania and Rezia with this important part of our life.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Me and My partner used NEST service during our first time mortgage. Razia was very helpful and always available to advise us. With her knowledge, support and commitment to the case we've completed our house purchase and now we're ready to move in. I highly recommend NEST for anyone who needs their service.

April 1, 2025
Unprompted review

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