I think it is ok, the fee's are quite expensive for each deposit and over time can eat into your returns quite significantly. I would like to see more fund options as well as you don't have much contr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All done on line with Nest Pensions. Very straight forward easy questions as long as you have all the necessary information at hand it doesn't take long. It's a great feeling when you're in control of... See more
Company replied
I absolutely love Nest Pensions. My pension has consistently performed very well over the last 9 years, since I signed up. The web site is excellent and easy to navigate which is a huge plus too. I’ve... See more
Company replied
I recently transferred a few pensions into my Nest, something I'd been wanting to do for a long time but kept putting off as I thought it would be a long and hard process. However after logging on to... See more
Company replied
Company details
Written by the company
Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
Contact info
United Kingdom
- nestpensions.org.uk
4.1
Great
15K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast Reliable and Up to date
May 5, 2026
Reply from Nest Pensions
Hi Mansoor. We're happy to hear that you find our service fast, reliable, and up to date. Thank you for your positive feedback; we appreciate it. Thanks, OZ
It keeps asking me for a review
It keeps asking me for a review. Apart from them holding my money I can't rate them. But it's easy to put money in.
April 3, 2026
Reply from Nest Pensions
Hi Keith. Thank you for your feedback. Thanks, OZ
Transferring accounts from other companiesOnce i supplied nest with the…
Once i supplied nest with the information needed, i didnt have to do anything. Nest kept me updated with progress of transferring pensions to one account and now progressing with payment of said account. Very Good
May 5, 2026
Reply from Nest Pensions
Hi Kevin. We appreciate you sharing your experience with us. It's great to hear that you found the pension transfer process smooth and that we kept you informed. Thank you for your positive feedback. Thanks, OZ
Thay kept me fully informed of all…
Thay kept me fully informed of all transactions thay are quick and reliable and have a lot of helpful advice
May 5, 2026
Reply from Nest Pensions
Hi Mark. We're happy to hear that you were fully informed and found our service quick and reliable. We appreciate your positive feedback and are glad our advice was helpful. Thanks, OZ
People pension to NEST
Before i was with NEST i was with the peoples pension hqd been for few years then when i started my new job 4 yrs ago i was addmitted into NEST i never found time to transffer my other pension pot into NEST and was unsure how to.
Then i went onto the app and followed the instructions that was basically mapped out for me. I had no idea how easy it was you just put in details from your old pension and NEST did the rest within a month my old pension was added to my NEST pension. Fast easy to use would highly reccomend.
March 19, 2026
Reply from Nest Pensions
Hi Colin. We're happy to hear that transferring your pension to us was straightforward using our app. It's great to know the instructions were clear and easy to follow. We appreciate you recommending our services. Thanks, OZ
Reply from Nest Pensions
Hi Francesca. We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it. Thanks, OZ
Transferring my other pension with nest…
Transferring my other pension with nest is so easy just a few information need filling and they’ll do the rest, I don’t need to do anything. And they let me know when the fund is been transferred.
April 7, 2026
Reply from Nest Pensions
Hi Minerva,
I’m pleased to hear about your transfer experience. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Steven,
It’s great to hear about your transfer experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Just really easy to do 👍
March 12, 2026
Reply from Nest Pensions
Hi Lee. We're happy our service is easy for you. We appreciate you taking the time to leave us feedback; it really helps us improve. Thanks, OZ
Very easy to navigate very easy to navigate the site just…
Very easy to navigate the site just really straight forward no hassle and very quick
August 11, 2025
Reply from Nest Pensions
Hi Coleen. We're happy to hear that you found our site easy to navigate and quick to use. We appreciate you taking the time to leave us feedback. Thanks, OZ
Absolutely shocking customer service
Absolutely shocking customer service. So unprofessional.
1 letter they sent was dated the 17th April, it arrived 13 days later.
I have requested a withdrawal before my 55th birthday so they sent me all the correct forms and I returned them. On my 55th birthday my account should of read documents verified, we are now on the 5th of May and it is still saying 'waiting for documents' so I called them to ask what extra they need, nithing I was told, but it still says awaiting documents.
Now apparently they sent another letter dated the 29th, still no letter.
More phone calls and e mails, nothing back !
May 5, 2026
Unprompted review
Reply from Nest Pensions
Hi Steve,
I'm sorry for what you've experienced.
Your query has been escalated to the relevant team, and they will be in touch with you as soon as possible to provide you with updates about your claim.
Thanks,
AJ, The Nest Team
I have recently put all my money in one…
I have recently put all my money in one place. Nest were great it was a lot quicker than they said it would be. They kept me updated along the way and it wasn’t complicated
May 5, 2026
Reply from Nest Pensions
Hi Mandy. We're happy to hear that consolidating your funds went smoothly. It's great it was quicker than expected, and we appreciate your feedback on our communication and simplicity. Thanks, OZ
Good communication
Good communication, keeping me up to date with how things were progressing, even though the pension scheme being transferred from were not very forthcoming. Also responded quickly to correspondence from me.
March 20, 2026
Reply from Nest Pensions
Hi Humphris. We appreciate you taking the time to share your experience. We're happy to hear that our communication was helpful in keeping you informed during the process. Thanks, OZ
So Easy
Very easy to do, just provide policy number and Nest do everything else. No hassles at all, brilliant!
February 20, 2026
Reply from Nest Pensions
Hi Colin. We're happy to hear that you found the process straightforward and hassle-free. It's our goal to make things as easy as possible for our customers. Thanks, OZ
Tidying pension pots
I wanted to try and have all pension pots in one place. Nest made it super easy to do this. Couldn’t have been more straightforward.
March 5, 2026
Reply from Nest Pensions
Hi Angela,
It’s great to hear about your transfer experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hello. We're happy the pension transfer process was straightforward. Thank you for sharing your positive experience with us; it means a lot. Thanks, OZ
Easy to ask for help from nest and…
Easy to ask for help from nest and relatively straight forward to transfere in happy with how my enquiries went and information given to me and the advice from the nest team were great in helping assist me
March 10, 2026
Reply from Nest Pensions
Hi. We're happy to hear that you found it easy to get help and transfer your pension. It's great to know the our support team's advice and information assisted you well. Thanks for your positive feedback. Thanks, OZ
Reply from Nest Pensions
Hi Steve. It’s great to hear about your experience with Nest transfer process. We take pride at Nest in making things as easy as possible for our customers! Thank you for your positive feedback; we appreciate it very much. Thanks, OZ
The process was very easy and…
The process was very easy and straightforward. The whole
process only took 2-3 weeks before the funds were transferred into my Nest pension.
March 4, 2026
Reply from Nest Pensions
Hi Alison,
It’s great to hear about your transfer experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Transfer of pension
I asked nest to transfer my private pension with another company to my nest pension, I gave them the policy number and company and they did the rest, no issues and it was transferred into my nest pot within 3 weeks
April 1, 2026
Reply from Nest Pensions
Hi Jacqueline,
I’m pleased to hear about your transfer experience. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.
Thanks,
AJ, The Nest Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.