Network Security Reviews 2,715

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness in explaining processes and resolving issues. The service provided is frequently described as excellent, with many people appreciating the smooth and stress-free installation process and the overall positive customer service interactions. However, some customers were dissatisfied with the product itself, citing issues with alarms malfunctioning or keypads freezing. A few people also mentioned poor communication and extended waiting times for engineers, leading to frustration with the service team.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, efficient, and friendly demeanor. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and reliability of the alarm... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the alarm system, describing it... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jimmy the technician who did my installation was very professional. He arrived on time and was finished very promptly. He explained everything about what he was doing as part of the installation and h... See more

Rated 5 out of 5 stars

Brilliant experience ! Stephen arrived cheerful in spite of the miserable weather conditions ( He got caught up in the flooding! ) He showed great patience with this older technophobe as he very clear... See more

Company replied

Rated 5 out of 5 stars

I had a great experience dealing with Dylan K. He made everything very easy by clearly explaining what was needed and walking me through how the installation would work. Whenever I had a question, Dyl... See more

Rated 5 out of 5 stars

Spoke to Dillyn today and he was extremely helpful and polite on the phone , I couldn’t be more grateful for the level of service I received.He took the time to explain everything clearly, answered al... See more

Company replied


Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store
  5. Security Service
  6. Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent customer service spoke to 2…

Excellent customer service spoke to 2 different lads with some issues and both couldn’t be more helpful

February 9, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Alan,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Great company to deal with

Ramy arrived to upgrade our system and was very thorough in his assessment of what we needed. He explained the reasoning behind him assessment and was very professional in carrying out his work. We changed our Internet modem and Ryan was very helpful in setting up the new connection.
The monitoring company are really on the ball in contacting me when there is a glitch in the system or when the alarm is triggered. Would really recommend this company to anyone looking to install a alarm system.

February 13, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Marie,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care
Network Security

Rated 5 out of 5 stars

Great help from Ryan and the back…

Great help from Ryan and the back office staff. Courteous and helpful. Technical issue was solved.

February 13, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Joseph,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have great weekend
Ian
Customer care

Rated 5 out of 5 stars

Phone support is excellent 👌

Phone support is excellent 👌

February 11, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Arlene,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a fantastic weekend
Ian
Customer care

Rated 5 out of 5 stars

What can I say about this alarm…

What can I say about this alarm company?Absolutely love them, all the staff are
very pleasant, very helpful.What more could you,say and a shout out to Roberta , with the lovely name. Ps got through to the account section almost in seconds.After your call,lol.

February 12, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Philip,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Prompt service and issue solving

Prompt service and issue solving

February 6, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Denis,

It was a pleasure speaking to you.

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend.
Ian
Customer care

Rated 5 out of 5 stars

Efficient installation of the alarm…

Efficient installation of the alarm monitoring system.
Easy instructions explained about how to use the system.
Friendly and helpful people in the office. Louise/Simon.
I feel I made a good choice as there are plenty of companies on the market.
Network Security is Irish owned.

December 19, 2025
Network Security logo

Reply from Network Security

Hi Graham,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

February 12, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Natalie,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a fantastic weekend
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Katy

Katy, the Network security employee, was very helpful and professional. She remedied the situation in no time. I’m grateful. Well done.

February 11, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Adam,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Each customer service representative I…

Each customer service representative I spoke to were polite and helpful in solving the problem of changing the password. Scott took time to make sure any difficulties were resolved. Thank you Network Security

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Chris,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend.
Warm regards
ian
Customer care

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Amazing communication from day one. Everything thing and each stage was explained clearly. The engineer on the fitting day was so helpful and pleasant. Highly recommend for a home alarm system.

February 4, 2026
Unprompted review
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Reply from Network Security

Hi Conor,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Quick and problem resolved instantly

Quick and problem resolved instantly,very nice lady to talked to.
Perfect service as always

February 11, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

It was very prompt

It was very prompt. Things got resolved very helpful and very kind. The help is on the way.

February 11, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Gabriele,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Ian
Customer care

Rated 5 out of 5 stars

Perfect service

Plenty of important information given leading up to job starting. Very helpful engineer (Stephen), who was very receptive to what we wanted. Finished the job in a very efficient manner

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend.

Warm regards
Ian

Rated 5 out of 5 stars

Ryan dealt with problem in…

Ryan dealt with problem in professional, polite and courteous manner. Problem was caused when upgrade was applied to system yesterday. Very happy with how it was resolved.

February 11, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi John,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

The person who supported and fixed my alarm technical issue

The person who supported and fixed my issue, i think his name was
Gothan, He was excellent, extremely helpful and very efficient. Very easy to talk with and very professional. Himself and any of them ive dealt with now and in the past have been brilliant and very supportive helping to troubleshoot and solve any technical/Other issues I needed support with. He also helped me with questions i had regarding the use of the alarm system, and didnt rush me. Thank you again. Great team. Gothan even followed up the next day to provide a service on my alarm system without having to even ask

February 9, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi John,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Great experience

Great experience from initial consultation to the installation by Johnny.

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi John,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend

Warm regards
Ina
Customer care

Rated 5 out of 5 stars

Roberta listened to my query

Roberta listened to my query, answered it and fixed the problem.

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Lucy,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Great response.

The friendly and helpful response and the immediate resolution of the fault on the alarm was impressive

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Gerry,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend

Ian
Customer care

Rated 5 out of 5 stars

Many thanks to Scott for his help

Many thanks to Scott for his help, returned my call as planned. Great service.

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Alisha,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian

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