Network Security Reviews 2,715

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness in explaining processes and resolving issues. The service provided is frequently described as excellent, with many people appreciating the smooth and stress-free installation process and the overall positive customer service interactions. However, some customers were dissatisfied with the product itself, citing issues with alarms malfunctioning or keypads freezing. A few people also mentioned poor communication and extended waiting times for engineers, leading to frustration with the service team.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, efficient, and friendly demeanor. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and reliability of the alarm... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the alarm system, describing it... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jimmy the technician who did my installation was very professional. He arrived on time and was finished very promptly. He explained everything about what he was doing as part of the installation and h... See more

Rated 5 out of 5 stars

Brilliant experience ! Stephen arrived cheerful in spite of the miserable weather conditions ( He got caught up in the flooding! ) He showed great patience with this older technophobe as he very clear... See more

Company replied

Rated 5 out of 5 stars

I had a great experience dealing with Dylan K. He made everything very easy by clearly explaining what was needed and walking me through how the installation would work. Whenever I had a question, Dyl... See more

Rated 5 out of 5 stars

Spoke to Dillyn today and he was extremely helpful and polite on the phone , I couldn’t be more grateful for the level of service I received.He took the time to explain everything clearly, answered al... See more

Company replied


Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store
  5. Security Service
  6. Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke with Ryan who was very helpful…

Spoke with Ryan who was very helpful and was able to solve my problem.

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Thomas,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Ian
Customer care

Rated 5 out of 5 stars

Roberta was excellent and returned my…

Roberta was excellent and returned my call and arranged a call out at my convenience

February 10, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good Morning, Barbara,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend.
Ian
Customer care

Rated 5 out of 5 stars

Very Helpful and friendly advice and…

Very Helpful and friendly advice and gave me reassurance. And I explained the reason why I needed the alarm and even tried to get me a sooner date and poped me on a cancellation list . Sorry its taken me so long to reply as im not great with technology 😅.

December 15, 2025
Network Security logo

Reply from Network Security

Good morning, Martina,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Ian
Customer care

Rated 5 out of 5 stars

Love that this company is Irish and that we had Johnny as our installer.

Friendly, helpful, efficient and Irish are my words to best describe this company. After viewing several companies on line, I decided to go with network security and I am happy with my choice. Very quick turnaround between signing up and installation. 100% recommendation for our installer Johnny. Lovely, honest and decent chap that knew his stuff and very straightforward with his observations and recommendations. Also listened to us and explained anything we asked and had a good sense of humour which is to be most admired these days. Very happy so far and feeling more confident in my homes security now.

February 7, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Geraldine,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Ian
Customer care

Rated 5 out of 5 stars

Wonderful service

I changed internet supplier and needed a new wifi to be set up on my alarm. Spoke with Eric and he set up everything for me

A wonderful company to deal with.
Michael Downes

February 7, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Michael,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Thrilled with the alarm system…

Thrilled with the alarm system itself... it has brought great peace of mind to our family. The sales service from Dillyn and tech support/aftercare service I received today from Eric when I had a small issue were also brilliant. Highly recommend this company!!

February 6, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Ms Nolan,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
ian
Customer care
Network Security

Rated 5 out of 5 stars

Had a small hiccup after my…

Had a small hiccup after my installation but one phone call answered immediately and my issue resolved in 5 minutes.
Another great service experience with Network Security 👏
Thanks Ryan

February 6, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Mairead,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

The engineer installing the system was…

The engineer installing the system was super friendly and quick. Very accommodating considering I had a conflict which meant he had less time than initially planned. Really happy with the new system and the engineer. Thank you

February 5, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Amy,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Ian
Customer care

Rated 5 out of 5 stars

Highly recommened

Highly recommended, staff online and those who come to your place to set up or do technical issues is very warm and knowledgeable like Stephen who attend my issues today smoothly.

February 6, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Khaye,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Issue with the box

Ryan took the time to go through all the issues and was able to solve them over the phone.

February 6, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Gerry,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Ian
Customer care

Rated 5 out of 5 stars

Upgrade of alarm was prefect

Just want to say a huge thank you to Stephen from Network Security today for the alarm upgrade.
It went perfect with the installation, Stephen explained the new alarm settings.
Thanks again Stephen.

February 5, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Paul,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Extremely friendly gentleman (Johnny)…

Extremely friendly gentleman /engineer (Johnny) upgraded our home system today, so informative and helpful - an absolute pleasure and would Highly recommend Network Security !!!

February 5, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Regina.

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care
Network Security

Rated 5 out of 5 stars

Smooth, Stress-Free Installation

Huge thanks to Stephen from Network Security for installing our home alarm system last week. He was extremely polite, friendly, and professional, and had everything set up quickly and efficiently. His knowledge of network security really showed, and he made the whole process stress-free.
Excellent service — Stephen definitely deserves a shout-out!

January 29, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Tom,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

I will pass your feedback onto Stephen who i know will be delighted.

Warm regards
Ian
Customer care
Have a lovely

Rated 5 out of 5 stars

Chau was more than helpful

Chau was more than helpful, also very patient and talked me through systems checks. An excellent manner. Cheers

February 5, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Finbarr,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Lena

Lena , is professional and friendly, no hassle changing my appointment date

February 5, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, Stephen,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Warm regards
Ian

Rated 5 out of 5 stars

CHAU

CHAU, excellent 👌 and so patient. Thank you
Sean McCarthy

February 4, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Sean, thank you very much for taking the time to leave this review, it is greatly appreciated - by doing so you have automatically been entered into our draw for 2 full months complementary services.
Please feel free to contact us anytime if we can do anything more for you.
Have a great day,
Kind regards
Tara
Customer Care
Network Security

Rated 5 out of 5 stars

Key fob configuration and use

Had a query about my key fob and Ryan was awesome, he helped me configure the key fob and went through a demonstration of how it works. Excellent customer service as always from the Network Security team. I have been a long standing customer of theirs and will remain for many many years to come, great company and great staff you can't go wrong with them as a provider.

February 4, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Gavin, thank you very much for taking the time to leave this review, it is greatly appreciated - by doing so you have automatically been entered into our draw for 2 full months complementary services.
Please feel free to contact us anytime if we can do anything more for you.
Have a great day,
Kind regards
Tara
Customer Care
Network Security

Rated 4 out of 5 stars

Then alarm start staff very helpful and understanding

The staff very helpful and understanding

January 30, 2026
Network Security logo

Reply from Network Security

Hi Gerard,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely day
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Excellent technical team

Excellent technical team. I especially want to say thank you to Chau for helping me not only reset the panel after a wifi drop in my area but also carrying out a thorough investigation.

February 3, 2026
Unprompted review
Network Security logo

Reply from Network Security

Good morning, thank you very much for taking the time to leave this review, it is greatly appreciated.
Please feel free to contact us anytime if we can do anything more for you.
Have a great day,
Kind regards
Tara
Customer Care
Network Security

Rated 5 out of 5 stars

Great support.

January 28, 2026
Network Security logo

Reply from Network Security

Hi Paul, thank you very much for taking the time to leave this review, it is greatly appreciated - by doing so you have automatically been entered into our draw for 2 full months complementary services.
Please feel free to contact us anytime if we can do anything more for you.
Have a great day,
Kind regards
Tara
Customer Care
Network Security

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look