I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more
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At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
United States
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Very disappointed. The Chronic Fatigue course sales page promised a course you could do lying on the sofa - instead it's like art therapy, with lots of exercises requiring standing up and tons of supplies - a question in a comment was answered with "oh you can leave out the arts bit, it's only a few days", which is another lie as almost every single day requires paint, A3 paper, molding clay and whatnot.
I contacted support to make use of the "money-back guarantee" because I'm travelling and can't possibly buy and lug around art supplies (had the sales page even mentioned this once, I would never have bought the course) - this was two weeks ago. No reply, no refund.
Steer well clear!!

Reply from Neurotoned
I decided the program wasn’t right for me after I purchased and they immediately tried to sell me more. I asked for a refund and let them know the program wasn’t right for me- as it says in the marketing. They sent me a different refund policy and refused the refund because I hadn’t completed any part of the program. I don’t like being lied to and taken advantage of and will be disputing the charge.
Update: they did refund me and are now trying to gaslight me regarding my experience. They are requesting personal information or they will not recognize my review as legitimate.
The reason I decided it wasn’t for me is that the material is sloppy. It’s disorganized and difficult to navigate. They had a May module front and center- it was January. This is a scam and the upselling is taking advantage of people.

Reply from Neurotoned
I have not started my course yet with them, but I wanted to comment on the experiencing whilst signing up.
This is not a scam. This a collective of professionals who yes are charging for a service, and yes they are advertising the further support options to you but they are not trying to trick you. They explain openly what the service is for, if you would like to add it on. But that you only get this chance to purchase at the discounted rate - which is not a scam tactic. This is how business like this work yes, but you are receiving a service. You also get a professional who calls you if you do go ahead with paying and receive something back for the money spent. I have chosen to go ahead with it.
You cannot expect to receive good things out there for free, we all need to survive on an income. So yes of course they are going to advertise other options to you, just as every other consumer business does. They are not doing anything unfair, they probably just want to continue being able to offer these services.
If you actually try the therapies and don’t get on well with it they will refund if you follow the terms - which means you actually need to apply and try it out. This is a term you agree to take out, I don’t feel anything is wrong with that. You aren’t being forced or manipulated.
I’m looking forward to trying it all out! For once I feel a sigh of relief that this is actually what I need. It works, if you believe and take the actions to do it yourself. They are very transparent about this.

Reply from Neurotoned
This program is very basic and does not live up to its life changing effect.
The videos of very amateurish and she could do with more training on how to present online.
The written prompt cards were quite basic and lacked any depth.
Possibly aimed at low IQ users.
I have asked for my account to be deleted as it includes credit card details as there were no option not to save the details.
This is an indication of a sub optimum setup for a company and their level of expertise and professionalism.
I have ask for a full refund but received a chatbot response saying they are inundated with emails over the holiday period which was over 1 month ago. Poor management.
I have completed and trained in DBT techniques and have found that this program is very basic and does not give good basic outcomes.

Reply from Neurotoned
Absolutely amazing, I haven’t felt so calm for ages, or more like never in my life. I am very grateful! 🙏 🩷

Reply from Neurotoned
Company is a scam and customer service is a joke. The videos are not "life changing new tools and resources", they're basic meditation practices. I asked for a refund and they ignored me until I got rude and are now refusing to refund me claiming they track my progress and I "haven't engaged enough". Their website right now advertises "30 day money back guarantee, no reason needed, no hassel". I was skeptical because it was so cheap but I guess I should have known to get what I pay for.

Reply from Neurotoned
I tried the Neurotoned program but it wasn't a good fit for me. I asked for a refund several days ago, and then sent another request for a refund a couple days ago, and have only gotten a message from their chatbot, basically putting me off, saying they are busy..
1st update: There were two charges for different aspects of the Neurotoned program, $39 and $19. On January 20 they refunded the $39. I immediately asked for the rest of the refund and I never heard back from them about that. I have a busy life and just gave up on ever getting that smaller refund.
2nd update: Shortly after I added my first update (above) I received the $19 refund.

Reply from Neurotoned
I didn’t even know it was a monthly subscription fee and had to pay extra for the other programs and I asked to cancel not even a week later and they asked me to screenshot my session I am watching and tell them what I don’t like to get my refund.
Completely unacceptable nonsense.
I want my refund without playing stupid games.
Suzette Lampman

Reply from Neurotoned
I purchased the 30 day program for a discounted price of 17$ and it did help me a lot. It is advertised as some kind of miracle and the marketing is a bit too aggressive which made me suspicious in the beginning. But for the lower price I decided to try it and it definitely helped. What helps for me is the easy access to short videos so you know what to do every day, the accountability it made me feel to find time (almost) every day. Some techniques I knew but many were new to me. I also like the approach that is very kind and reassuring. You still have to do the work, it takes time and you can have setbacks, don’t expect a miracle pill that fixes you, but the consistent support and access to techniques can really be a breakthrough or some shift you need

Reply from Neurotoned
This is for my experience of the web site & sales video after my purchase. I've not tried any of the courses I purchased yet. However, the sales video seems really unethical to me and if I'd not already seen good reviews of the courses on here I'd be really put off the content and thinking it was a scam (my friend who told me about it said the same!) We've both got ME/CFS and came to the site via a link on Facebook for a group of courses specifically for Chronic Fatigue so to then have a video you feel forced to watch with a sales pitch basically saying 'buy now at this price or you'll never see this 60% discount again' - and the implication that you can't progress onto your courses without watching the video - seems especially cruel for anyone with anxiety issues/central nervous system dysregulation and/or chronic fatigue. Especially as a the video is so long! I literally have very limited energy and struggle with daily self care & get brain fog - which affects my memory, concentration & decision making ability (as is common with chronic fatigue!) I watched it for a while when I thought it was a shorter video (there was a bar at the bottom but the video didn't stop when the bar was full). Then went to make lunch and it was still going when I got back. I paused it to do something better for my mental health whilst I ate lunch. The actual web page the video is has 'wait your order is not complete' in it - which is a lie because I logged in on the app before it finished and my content was there (since I'd paid for it...) None of this fills me with confidence. I have chronic health issues, I rely on benefits, and I have fatigue & brain fog which affect my decision making ability. This is ethically wrong - you are targeting people with chronic health issues & anxiety in your advertising etc. And you're a company that claims it's trying to help us to feel safe and reduce anxiety... Is this advertising technique anxiety reducing? Is this meant to make is feel safe & supported?... I can tell you it doesn't. Why not just send an offer after 20-25 days? Or on completion of the courses purchased? Unless you don't trust your own courses....

Reply from Neurotoned
I love this program. It really delivers on what it promises. It's very well designed and is designed so that it's very easy to use it everyday. It has definitely made a difference in my life.

Reply from Neurotoned
I clicked on the 7-day free trial, but instead saw only either one-year or monthly subscriptions. I clicked on the monthly and was immediately charged $19 on my Paypal.
Just completed the video for Week One in under 30 minutes—I guess it’s meant to be repeated daily? So I’ll move on to Week 2 content next week, and so on, since, realistically, healing can take weeks or months. If you’ve done research about vagus nerve toning, you likely have a general idea on how to do it yourself. As of Week One, they show specific exercise towards that goal.

Reply from Neurotoned
I was pleasantly surprised that an actual human emailed me, texted me and called me on the phone. I had no idea when I signed up that it would include personal communication and attention. It was so nice to have someone to have a brief conversation with, half a world away! 🩷

Reply from Neurotoned
I have started Neurotone programme three weeks ago and enjoying practicing every day. From the beginning I noticed a shift in my stress level and calming my body. I will continue practicing so that to overcome a serious somatic problem with frozen muscles, that I feel it is improving day after day!

Reply from Neurotoned
I was skeptical at first because it was one of many programs that I kept seeing at my FB feed. I'm glad I took the plunge and signed up for the 30 day program. The exercises are very easy to follow and I've had immediate results. I can feel my bodyt responding to the calming effects of the exercises. I really thankful for this program. Writing from the Philippines.

Reply from Neurotoned
Neurotoned has a diverse range of exercises in the program that nurtures an holistic approach. I've enjoyed every part of it so far and feel more confident and focused

Reply from Neurotoned
Neurotoned is a one-stop shop for people who want to create safety in their bodies. We are all dysregulated by the crazy pace of life and how separate we have become from nature; then there are the many traumas of life.
Neurotoned provide targeted, affordable, high quality programs for people who are ready for a gentler experience in managing stress and trauma in the body. I highly recommend their products and services. Their customer service is excellent, with direct personal support. Well worth a look.

Reply from Neurotoned
I am doing the 30 day program and I really like it. It contains gentle body work exercises that feel good. Thank you!

Reply from Neurotoned
I was sceptical about spending money on one of these programs, but I'm so glad I did. I've been doing the 30-day vagal reset for about 10 days now and have already noticed a positive shift in my mindset, although symptoms from dysregulation remain. What I like is their focus on being present and just giving things a try without judgement or focus on getting things right, for example neuroart which actually helped me push my perfectionism aside and I found it fun and theraputic. You don't have to do everything which can feel overwhelming. I've found some techniques that resonate with me and I find myself doing them when I have a few quiet moments. I feel hopeful that I can heal, which I haven't felt before and I'm putting less pressure on myself - this is all progress! So I'd recommend anyone struggling to at least give this a try. It's a small price to pay for healing yourself.

Reply from Neurotoned
The 30 Day Program is well structured and easy to keep up with. The instructors are well educated and versed in the healing of the nervous system. The customer support is excellent, and questions and concerns are addressed very quickly.

Reply from Neurotoned
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