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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product for its effectiveness in providing tools and strategies for nervous system regulation, with some describing it as life-changing. The staff are frequently praised for their supportive and knowledgeable approach. However, some customers were dissatisfied with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from customer service. A few other people also felt that the service and programs were too basic or did not live up to their expectations, particularly regarding deeper trauma recovery or the promised content.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers appreciate the program's ease of use, with... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the Neurotoned program... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service, highlighting its... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors and support... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 5 out of 5 stars

Its the little things used consistently that allows monumental changes to take place. I dove in head first & embraced this process wholeheartedly in desperation to feel safe in my own body... See more

Company replied

Rated 5 out of 5 stars

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathi... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Need Refund

Hi Team,

I’ve requested for refund, can you please take the query, email sent to support email address

October 5, 2025
Unprompted review
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Reply from Neurotoned

Hi Shantanu,

I just wanted to confirm that your refund has already been processed, we replied to your email and issued the refund right after. You should see it reflected in your account within 5–10 business days, depending on your bank.

I also wanted to gently mention that your original message came through over the weekend. Our team takes that time to rest and recharge so we can continue providing the best support possible. Replies may be a little slower during those days, but please know that we always respond to every client’s request and make sure each concern is taken care of.

Thank you again for your understanding and kindness, we truly appreciate you.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I’m on day 21 and find I am truly…

I’m on day 21 and find I am truly healing slowly but surely. The format, the app, and overall experience is very user friendly. It’s been an encouraging process I can go thru from the comfort of my home.

October 3, 2025
Unprompted review
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Reply from Neurotoned

Hi Abbie,

Thank you so much for sharing this. We’re so happy to hear that you’re feeling real progress and healing with the program. It’s wonderful that the format and app are making the process comfortable and encouraging for you, that’s exactly what we hope for everyone on this journey. Thank you for allowing us to be part of your healing journey!

With warmth,
The Neurotoned Team

Rated 4 out of 5 stars

Happy with the programmes

I am happy with the programmes I bought with neurotoned. The videos and explanations are clear. You usually have written information coming with the vidéos.
Just find that someone the exercices in the vidéos and in the written material are not the same which make me feel a bit overwhelmed but on the other hand it give more choice.
I feel some of the exercices are helping me to relax, be more connected to my senses.
I just need to be consistent and see how things turn out for me.

September 26, 2025
Unprompted review
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Reply from Neurotoned

Hi JB,

Thank you so much for sharing your thoughtful feedback. We’re really glad to hear that you’re finding the programs clear and that the exercises are helping you feel more relaxed and connected to your senses.

We appreciate your note about the differences between the video and written exercises. We’ll take this into account as we continue improving the programs. Our goal is always to give you supportive tools without feeling overwhelming, and we’re happy you see the variety as an extra choice.

Consistency really does make a big difference, and we’re here cheering you on as you continue your journey.

With warmth,
The Neurotoned Team.

Rated 5 out of 5 stars

Neurotoned 30-day program/membership review

Safety and regulation at your fingertips. You will not regret joining the 30-day program or the membership for autistic individuals. Specifically but also for every human on the planet This will make it so you can regulate independently and get through meltdowns on your own and it'll make safety familiar and way more accessible than it was before. With this, you have empowerment and freedom and you are in control and you can be the loving support that you need in your life with these programs and the somatic tools are physically accessible and are very easy to do independently. If you're feeling lost or like, there is no hope and you feeling regulated ever again or safe in your body. Oh you feel that emotional safety is lost forever. neurotoned the 30-day program/ the membership are for you

September 25, 2025
Unprompted review
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Reply from Neurotoned

Hi Celina,

Thank you so much for your words. We’re so glad to hear the 30-day program and membership are helping you feel more regulated, safe, and empowered. Our goal is to make somatic tools simple and accessible so that everyone can use them to feel more at ease in their body. We’re grateful to have you in the Neurotoned community!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

If there was a 10 star option

If there was a 10 star option, I would choose that.
Now let me start with this: if you don’t have any of these conditions, you can disregard or keep reading.
If you have them: DEFINITELY keep reading.
I was diagnosed with a TBI in December of 2024. Then I had another one in February of 2025(Minnesota ice is not so nice).
I also have depression, anxiety, PTSD, Borderline Personality Disorder and ADHD. I’m also a recovering alcoholic in AA and treatment.

I started this about 2.5-3 weeks ago. The difference this little pill made for me is something it did in that little timeframe compared to 10 months of going to speech therapy, physical therapy, and psychological therapy and trials and tribulations for YEARS with different antidepressants, anxiety meds, sleeping pills, you name it… I probably tried it.
To no avail. As a matter of fact, the therapy didn’t help, and the medications made me suicidal, or made anxiety and sleeplessness worse. It made my binge drinking much worse, to the point I was drinking a bottle of whiskey a day, and was diagnosed with fatty liver disease.
This pill helped MANY issues caused by my diseases/disorders.

I am finally feeling like a “normal” person again.
Im able to sleep again. I’m eating. More social. I can be in public without a panic attack. Less brain fog. Significantly reduced panic attacks. More drive and ambition. My shaking stopped. Neuropathy is down to 2 episodes a day, where as before it was constant. I’m able to walk better. My balance and coordination has improved significantly. Last night I was able to stand on one foot without tipping over. My handwriting is legible again. I’m significantly happier. My speech is better. I still slur and stutter, but it’s improving every day.

At first, I looked at the price and thought “hmm, maybe I shouldn’t do this. What if it doesn’t work?” Then another part said “what if it does help?” At this point I was only thinking about depression and anxiety. Then everything else started improving.
I’m so glad I took the plunge and bought this, it is worth EVERY penny. I’m probably going to take this for life, because I wouldn’t have had one without it.
Oddly enough, it actually helped with my alcohol cravings as well. I haven’t had a single drop in 7 days, and I don’t want to. I don’t have depression or anxiety I need to silence anymore. I’m not living in a constant state of fear, sadness, hopelessness and feeling like a burden. I have NO reason to drink. I do however, have the will to keep living, and be happy about it.
When I was on some psychiatric medications, it caused me to plunge into attempted sui*ide. I was hospitalized, and with all the meds they put me on made me so tired, unmotivated and just wishing death would take me.

This wonderful little pill. Miracle drug as I call it- GAVE ME MY LIFE BACK. I’m off all pharmaceuticals except for blood pressure meds (which I’m sure will go down now that I’m not so anxious. So it will likely take me off those too.
By this helping me, it has helped many other aspects of my life as well, such as home and work life. I’m more present, loving and I’m not as angry. I’m calm. I’m back to being the mother, significant other, worker and person I was before. It’s only going to get better too. Remember, I’m only about 2.5-3 weeks in.

Try it. You won’t regret it.
Happy healing. ❤️‍🩹

September 25, 2025
Unprompted review
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Reply from Neurotoned

Hi Rebecca,

Thank you so much for sharing your story. Reading how far you’ve come and how much your life has changed in just a few weeks is incredibly moving. We’re honored that Neurotoned has been a part of your journey back to feeling like yourself again.

Your courage to share such a personal experience will give hope to so many others who may feel stuck or hopeless right now. We’re truly grateful to have you in our community, and we’re cheering you on as you continue to heal and thrive.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Neurotoned is just great...

I've only watched a little of the content but it is great. The marketing is all really great. It's clear they understand the nervous system and human experience deeper than most. I appreciate what they have created and how they are helping others.

September 24, 2025
Unprompted review
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Reply from Neurotoned

Hi there,

Thank you so much for your kind words. We’re so glad to hear you’re enjoying the content so far and that the approach resonates with you. It means a lot to know that the work we’ve put into understanding the nervous system and human experience is making a difference. We truly appreciate your support and are grateful to have you in the Neurotoned community!

With warmth,
The Neurotoned Team

Rated 4 out of 5 stars

Amazing Customer Service

I have been taking this supplement for about 4 weeks and the customer service is undeniable. Although this product didn’t work for me, I’m praying it will work for many others.

August 17, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Lauralee,

Thank you for sharing your experience. We’re truly sorry to hear what you’ve been going through. Your well-being is our top priority. While most people tolerate Reconnect+ well and find it supportive for calming and regulating their nervous system, everybody is unique, and sometimes unexpected reactions can occur.

We’ve already issued a full refund for your order, and you do not need to return the bottles. We’ve also offered you complimentary access to our Neurotoned Program, which includes gentle, science-based tools like breathing and grounding practices that many people find supportive.

We do want to reassure others reading that this type of reaction is not typical, but it’s always important to consult with a trusted healthcare provider before starting any new supplement, especially if taking other medications or managing underlying conditions.

Lauralee, thank you again for giving Reconnect+ a try and for sharing openly. We hope you feel supported and cared for as you connect with your healthcare team.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Helped with Anxiety and Mental Clarity

I am 46 years old, and had been on Sertraline for several years. I felt both numb and anxious most of the time. I decided to taper off of my prescription and transition to a more natural supplement. I tried St. John’s Wort for a few months with some success, but also discovered it had contraindications with other medications and some anesthesia. I decided then, to try NeuroConnect+. I have been taking the supplement for just under two weeks. Towards the end of the first week I started to notice I was better managing my stress and anxiety, and I had more mental clarity. During these two weeks I was able to have a root canal and temporary crowns placed, without an anxiety or panic attack. I am grateful it is working for me, and am excited to reclaim my normal.

September 17, 2025
Unprompted review
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Reply from Neurotoned

Hi Maria,

Thank you so much for sharing your experience. We’re really glad to hear that you’ve started noticing more calm and mental clarity, and that you were able to get through something as stressful as dental work without anxiety or panic. That’s such an encouraging step toward feeling like yourself again. We’re grateful you chose to trust NeuroConnect+ on your journey and are cheering you on as you continue.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Something Good is Happening!

I'm only two doses in. But I feel like something's happening. After the first dose, I didn't feel the overwhelming urge to "GO." I believe I only woke up once to go last night. Again, only two doses in, but I am excited

September 16, 2025
Unprompted review
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Reply from Neurotoned

Hi Michael,

That’s wonderful to hear! Even though it’s still very early, it’s encouraging that you’re already noticing some changes. Everyone’s body responds in its own time, so we’re excited for you as you continue. Please keep us posted on how things go. We’re cheering you on!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I have been taking Neurotoned now for 4…

I have been taking Neurotoned now for 4 weeks. I have noticed a difference with my anxiety. Will continue taking to see if this will make an even more difference. Since I have never had Anxiety all I can say is I hope this works. I think it's very difficult these days not to be anxious. I would definietly recommend trying it.

September 10, 2025
Unprompted review
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Reply from Neurotoned

Hi there,

Thank you so much for sharing your experience. We’re glad to hear Neurotoned Reconnect+ has already made a difference for you, and we hope you continue to feel calmer and supported with steady use. We truly appreciate your recommendation and are grateful to have you in the Neurotoned community.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

A huge blessing…

Neurotoned has been such a huge blessing in my life. In the little time doing it, I already notice big changes. What I love the most is there is guidance along the way with anything you need help with…even if it’s just to leave a comment about how that days lesson went. I highly recommend this program to anyone that needs healing in their lives.

August 31, 2025
Unprompted review
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Reply from Neurotoned

Hi Ashley,

Thank you so much for your beautiful words. We’re so glad to hear that even in a short time, you’re already noticing meaningful change; that’s truly what we hope for everyone who joins the program. It means so much that you’ve felt supported not just by the practices themselves, but also by the guidance and space to share your experience along the way. Your recommendation is deeply appreciated, and we’re honored to walk alongside you in your healing journey.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Give this programme a go.

I have been using the Neurotone programme for sometime now. I suffer from chronic anxiety and severe IBS. This programme has made such a difference to me. My mind and body are much calmer than they used to be. I go at my own pace with the sessions and listen to how my body responds. Yes there are a few things that I didnt resonate with but there is so many techniques available and I believe there is something for everyone.
I would recommend this programme to anyone who suffers anxiety .

September 1, 2025
Unprompted review
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Reply from Neurotoned

Hi Margaret,

Thank you so much for sharing your experience with us. We’re truly honored to hear that the program has been helping you feel calmer in both mind and body, especially while navigating chronic anxiety and IBS. It’s wonderful that you’ve been able to move at your own pace and choose the practices that resonate best with you; that’s exactly how the program was designed.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Game changer for my anxiety!

I have been using Reconnect+ and the 30 day neurotoned program for going on 3 weeks now, and I have not been this mentally grounded in years. Seriously the combination of the supplement and program has been life changing and I’ve been recommending Neurotoned to all my girlfriends. Thank you!!

August 6, 2025
Unprompted review
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Reply from Neurotoned

Hi Sophia,

We’re so happy to hear that both the program and Reconnect+ have been so grounding and supportive for you! It’s wonderful that you’ve found such a positive shift in just a few weeks, and we’re truly grateful for you sharing Neurotoned with your friends. Thank you for being part of this journey with us, and we wish you continued healing and ease!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I think this is a really great program

I think this is a really great program. After just 14 days, I already felt calmer, less overstimulated, and slept better. You receive emails that provide extra motivation to keep going, even if you're feeling down, emails with well-rounded explanations. There's plenty of room for personal interpretation, doing things your own way, at your own pace, whatever feels right for you. It feels achievable. Your trauma is addressed in several different ways, and you become more stable. Personally, I was a bit less enthusiastic about the last module/week because it took more time than I could fit in, and I missed some concrete examples of mandalas, etc. But all in all, I'm very satisfied with this affordable course, highly recommended! Thank you, ladies, for the friendly approach!

August 24, 2025
Unprompted review
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Reply from Neurotoned

Hi E,

Thank you so much for sharing your experience! It’s wonderful to hear that after just a couple of weeks, you already felt calmer, more rested, and supported by the program. We really appreciate your honest feedback about the last week too, and we’ll keep that in mind as we continue improving. We’re so glad the pace and flexibility worked well for you, and it means a lot to know you’d recommend it. Wishing you continued stability and ease on your healing journey!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Not alone

Living with chronic pain for the last 35 years this was a new amazing experience. What touched me the most was the personal interaction and letting me know in a gentle, loving and professional way that I am understood and not alone. The option to choose what resonates with you and having no pressure makes the program enjoyable.

August 27, 2025
Unprompted review
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Reply from Neurotoned

Hi Esther,

Thank you so much for sharing this. It means a lot to hear that you felt understood and not alone while working with the program. Living with chronic pain for so many years takes incredible strength, and we’re honored that these tools could bring you a new and gentle experience. Wishing you continued ease and support on your journey.

With warmth,
The Neurotoned Team.

Rated 2 out of 5 stars

They I have been refunded for two extra months 😇

I have to contact them every month as they are ..still charging my card after cancelling my group lives etc. Group audio was very poor.

August 15, 2025
Unprompted review
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Reply from Neurotoned

Hi Kaye,

We’re really sorry to hear about your experience and the frustration this caused you. Please know that we take situations like this very seriously. Each time you reached out, we responded right away and made sure your payments were refunded promptly, as we never want anyone to feel unheard or unsupported. We also hear your feedback, which helps us do better and make the experience more healing for everyone.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

reconnect+ has really done wonders for…

reconnect+ has really done wonders for my anxiety... I now no longer wake up in panic dreading my daily anxiety swings. I feel CALM and balanced... Really has made a difference and Im so grateful for Neurootned for making it accessible

August 6, 2025
Unprompted review
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Reply from Neurotoned

Hi Rebecca,

We’re so glad to hear this has been supportive for you. It means a lot to know Reconnect+ is helping you feel calmer and more balanced in daily life. Thank you for sharing your experience and for being part of the Neurotoned community!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I've really enjoyed the 30-day program…

I've really enjoyed the 30-day program as well as their supplement for anxiety. All of this year and last I had really bad panic attacks out of nowhere and I would say they are 85-90% gone... At least they don't rule my life anymore. And the team is always super helpful to my questions and willing to accomodate.

August 4, 2025
Unprompted review
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Reply from Neurotoned

Hi Olivier,

This is just incredible to read! Thank you so much for sharing such a powerful update with us.

Hearing that your panic attacks have gone from ruling your life to being 85-90% gone is absolutely profound. That is a massive shift, and we are so honored that our program could support you in reclaiming that space and safety within yourself. It brings us so much joy to know you are feeling that freedom.

We are also so happy to hear that our team has been able to support you along the way. We love answering your questions and making sure you feel held on this journey.

We are cheering you on as you continue to heal and thrive!

With warmth and gratitude,

The Neurotoned Team

Rated 1 out of 5 stars

I had to beg for a refund

I had to beg for a refund, so I left a review about it. Now, I've received 2 emails asking me to REMOVE the review. After the first request, I stated I would remove review after I received the refund. They can't wait! These are mental health professionals?????? They are concerned about MONEY and REVIEWS! HORRIBLE!!!!!

August 8, 2025
Unprompted review
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Reply from Neurotoned

Hi Kelly,

We’re truly sorry this experience left you feeling that way, that’s never what we want for anyone who comes to us for support.

When we reached out after your refund was processed, it was simply to check in and make sure it had reached you. We hadn’t heard back yet, so we sent a gentle follow-up, and that’s when your reply came through.

Our intention was never to rush you, but to ensure you felt taken care of and not left wondering about the status.

For clarity, we always honor refund requests within 30 days. Our offers of extra support or alternative options are never meant to avoid a refund, but simply to give people the opportunity to try another approach if they wish. Ultimately, we want everyone to find the healing path that works best for them, even if that’s not with us.

We deeply value the trust people place in us, and we’re sorry that this experience didn’t feel that way for you.

Rated 3 out of 5 stars

I haven’t signed up yet because when I…

I haven’t signed up yet because when I get to the payment page it states I can get a lifetime usage for an additional fee.
Question therefore is what am I getting for the basic fee of $29?
It does state I get lifetime access for this initial fee, so what extra am I getting if I go for lifetime membership for an additional $58?
It’s really not clear- is this an attempt to confuse your consumers, the very people you want to help?

July 18, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Daniel,

Thanks so much for your question, and I’m really sorry for the confusion.

To clarify, the $29 program does include lifetime access to our full 30-day program. Although the program is structured around a 30-day format to help guide your journey, you have lifetime access to the content. The optional $59 upgrade is a separate bundle that includes six additional programs for those who want to go deeper; these are also lifetime access, but completely optional.

Please reach out to our support team at support@neurotoned.com so we can better assist you, and we are really sorry for any inconvenience this might have caused.

With warmth,
The Neurotoned Team

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