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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product for its effectiveness in providing tools and strategies for nervous system regulation, with some describing it as life-changing. The staff are frequently praised for their supportive and knowledgeable approach. However, some customers were dissatisfied with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from customer service. A few other people also felt that the service and programs were too basic or did not live up to their expectations, particularly regarding deeper trauma recovery or the promised content.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers appreciate the program's ease of use, with... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the Neurotoned program... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service, highlighting its... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors and support... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 5 out of 5 stars

Its the little things used consistently that allows monumental changes to take place. I dove in head first & embraced this process wholeheartedly in desperation to feel safe in my own body... See more

Company replied

Rated 5 out of 5 stars

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathi... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very helpful

March 3, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Beth,

Thank you for your review! We’re so glad to hear that you’ve found Neurotoned helpful. If you ever need any guidance or have any questions, please just let us know.

Wishing you continued progress and healing!

Rated 5 out of 5 stars

WOW!

I have integrated neuro toned with my other healing modalities over the last few weeks. I was electrocuted on 9/1/22 and ever since my body has been in a constant state of fight or flight. I am so grateful to this program! I feel it working more so than anything else I have tried! This was divine intervention! Namaste!! Rev. Stacey. P

March 1, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Rev. Stacey,
We’re truly grateful for your heartfelt review! It’s incredible to hear that Neurotoned is helping you regulate your nervous system after such a life-altering experience. Healing from a constant state of fight-or-flight can be challenging, and we’re so honored that our program is making a real difference for you.

Thank you for trusting us and for integrating these practices into your journey. Wishing you continued healing and strength—you deserve it! 💜

Rated 5 out of 5 stars

This is a fantastic app

This is a fantastic app. I absolutely love it so much help & inspiring .everyone feels like a family its amazing thank you 🙏🙏🙏🙏

March 7, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Natalie,

Thank you so much for your kind words! We’re so happy to hear that you’re loving the program and finding it inspiring. It truly means a lot to know that Neurotoned feels like a family to you—that sense of support and connection is exactly what we hope to create.

If you ever need any guidance or support, please remember that we’re always just an email away.

We’re so grateful to have you as part of our community!

Rated 5 out of 5 stars

Science based and responsive to customer feedback

I started using neurotoned a few weeks ago and have been really impressed with the program. As a student of psychology, I recognise a lot of the science behind the program and have found it to be incredibly useful to me personally and academically. It includes activities based in art therapy, somatic therapies such as yoga and vagus nerve exercises, and poly vagal theory just to name a few off the top of my head. The program is pre-recorded and being updated regularly in response to suggestions and criticisms from participants. When i needed assistance, i recieved a prompt response and the staff are very responsive in the facebook group. You can work through it at your own pace: I skipped ahead to the art therapy classes and have been focusing on that for a while and i know others have mentioned in the fb grouo that they have been repeating sessions that they found useful for a few days before moving on to the next. The Facebook group is very helpful, positive and supportive. There is even an option to join live group classes or one on one classes! I haven't used those because I am a poor student. Which reminds me, the program is very affordable for what you get and there are other programs available too. I bought a bundle at a discount rate and am really happy with my investment.
The Neurotoned program can provide you with tools to help work through your trauma gently without the need to confront the traumatic events. It is helping me immensely.

March 6, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Anne,

Thank you for your thoughtful review! It’s wonderful to hear that, as a psychology student, you recognize the science behind Neurotoned and that the program has been both personally and academically valuable to you. We truly appreciate your kind words about our responsiveness and ongoing updates—we’re always working to make the program as helpful as possible for everyone.

We’re so glad you’ve found value in the art therapy exercises and that you’re taking the program at your own pace. That’s exactly how it’s designed—to be flexible so that each person can focus on what resonates most with them.

If you ever decide to explore our Live Group Healing Sessions or the 1-on-1 Somatic Healing Program, we’d love to support you in any way we can. And please remember, if you ever need guidance on any of the exercises, we’re always just an email away.

We’re grateful to have you as part of the Neurotoned community, and we hope the program continues to help you on your journey.

Rated 5 out of 5 stars

I started neurotoned 2 weeks ago

I started neurotoned 2 weeks ago. I am still on week one but I'm already obsessed! I love Demi! She is a wonderful facilitator! I already feel so much calmer and grounded! I'm excited to see where I'm at in 30 days! Everyone should try this to regulate their nervous system! Namaste 🥰

March 5, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Stacey,
Thank you so much for sharing your excitement and experience! We're thrilled to hear that you're already feeling calmer and more grounded. Demi-Gea will be so happy to know how much you appreciate her facilitation. Your kind words mean a lot to us, and we're excited to support you on the rest of your journey. Please keep us updated on how you're doing — we're cheering you on every step of the way!

Rated 5 out of 5 stars

Very helpful and gentle programme

I have been struggling with grief and very low energy/depression for some time. I am still working through the Neurotoned programme but it has already provided some very useful exercises that have helped me to start working through some of the issues that I have. It was affordable and I have noticed that it is being upgraded all the time in line with user comments - I think people matter to the programme designers.

March 6, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Megan,
Thank you for your heartfelt review. We're so glad to hear that the exercises are helping you navigate grief and low energy. Your feedback about our ongoing updates means a lot — we truly do care about creating a supportive and effective experience for everyone. Please take things at your own pace, and remember we're here if you need anything along the way. Sending you warmth and encouragement as you continue.

Rated 5 out of 5 stars

Transformative

Excellent value for money, transformative content that is truly helping me and I'm only at the beginning of the second week!! Supportive network and sense of community and lifetime access. This is breakthrough healing on a different level. Hugely recommend.

March 5, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you for sharing your experience and for your wonderful feedback! We're delighted to know that the program is already making such a positive impact for you. Your words about breakthrough healing are truly inspiring. Please reach out anytime if you need support — we're here for you. Wishing you continued progress and transformation on your journey!

Rated 3 out of 5 stars

While the exercises are useful

While the exercises are useful. Personal assistants to help individuals utilize the ones that would be best for their needs would help. Too much on paper in solitude, not enough connecting to the core issues

March 5, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Hilari,
Thank you for sharing your thoughts with us. We're glad to hear you find the exercises useful and really appreciate your feedback about having more personalized support. This is something we’re considering as we continue to improve the program. If you’re ever unsure about which exercises might be most helpful, please don’t hesitate to reach out — we’re always just an email away. You can always send an email to support@neurotoned.com if you need more guidance on any of the activities. We also offer Live Group Healing Sessions if you're looking for more ways to connect, as well as our new 1-on-1 Somatic Healing Program if you’re looking for more personalized guidance. Your feedback is truly valuable to us.

Rated 5 out of 5 stars

Amazing Focus & Energy Boost!

I've been using NeuroToned for a while now, and it truly makes a difference! My focus and mental clarity have improved, and I feel more energized throughout the day. No jitters, just a smooth and natural boost. Highly recommend!

March 5, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Ales,
Thank you so much for your wonderful review! It’s great to hear that you’re experiencing better focus, mental clarity, and steady energy with the Neurotoned program. Your feedback is really encouraging, and we’re so glad the program is making a difference for you. Wishing you even more clarity and energy as you continue!

Rated 4 out of 5 stars

easy to follow guide

February 26, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you, Shabbirhussein! I'm so glad you found the guide easy to follow. Simplicity and accessibility are a big part of what we aim for. Wishing you all the best on your healing journey! 💛

Rated 5 out of 5 stars

Clear instrumental videos that are…

Clear instrumental videos that are rewatchable as much as you like

Accessible on android as well as laptop is handy

February 19, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you so much for your kind words! We're so glad you're finding the videos clear and easy to revisit whenever you need them. Making Neurotoned accessible across devices was really important to us, so it's great to hear that it's been helpful for you. Wishing you all the best on your healing journey!

Rated 2 out of 5 stars

Disappointing

Like the other reviewer here, I was very disappointed with the quality of the audio and videos. Many other users commented under the videos (which you must be subscribed to before viewing) on the poor quality. That aside, doing the videos has not helped me overcome fatigue as Neurotoned advertised. My fatigue is related to ME/CFS. The advertising directly targets people in mine and similar situations so the lack of results is quite a let down. Gave two stars and not one as with some improvements in the production the videos may be helpful just to relax.

February 11, 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Sorcha,

Thank you for sharing your experience. I’m truly sorry that Neurotoned didn’t meet your expectations. We take all feedback seriously and are currently working on improving the audio and video quality to make the program more accessible and effective.

I also hear your frustration about the results. Neurotoned is designed to help regulate the nervous system, but I understand that conditions like ME/CFS are complex and that individual experiences with the program can vary. While some participants have found relief with consistent practice, I completely understand that it may not have provided the results you were hoping for.

The program is often most effective when completed in full, as the techniques build on each other. Many participants also find that the tools become more beneficial when incorporated into their daily routine over time. Healing is not always immediate, but these practices are designed to gently support the nervous system in the long run.

If you’d like to share more about what aspects of the program didn’t resonate with you, we’d love to hear your thoughts. We genuinely want to improve and ensure that our content is as helpful as possible. If there’s anything we can do to support you, please don’t hesitate to reach out to us at support@neurotoned.com.

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