New Entrance Reviews 

105
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Look at the other bad reviews - this is what Daniel is. He is a typical rogue trader and doesn't reply to calls or messages. He comes across as a nice guy, takes your money, fits badly and doesn't com... See more

Company replied

Rated 1 out of 5 stars

Daniel Hamilton fitted a new entrance door for us in 2019. He did not provide a CERTAS/FENSA certificate at the time and is not responding to texts asking for one as we are moving house and require th... See more

Rated 5 out of 5 stars

Fantastic company to deal with, prices to match the quality..can honestly say if Carlsberg did door fitting then Dan and his team would be it! Endurance front and back doors fitted with laminate gla... See more

Rated 5 out of 5 stars

We were looking to replace our 20 year old composite doors and got in touch with New Entrance. From the moment we got in touch with Daniel, he was really knowledgeable and helpful despite many questi... See more

Company details

  1. Door Shop

Written by the company

Our team at New Entrance Ltd has been supplying and fitting doors since 2008. We offer a local company service and unlike most other door companies, we want to stay that way. We believe this ensures that the customer gets the best service possible! ...


Contact info

2.8

Average

TrustScore 3 out of 5

105 reviews

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2.8

All reviews

(105)

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Rated 5 out of 5 stars

Great service from New Entrance

Daniel from New Entrance has been so helpful from start to finish; measuring up, providing colour samples, responding to my questions about door styles with great patience, and doing a really neat, speedy job with the fitting. And all of this at a price far more reasonable for the same door than we were given by another local company. He was even happy to help us diagnose a problem that we’ve been having with another door in the house. We’re delighted with our new front door and would have no hesitation in recommending New Entrance.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Daniel fitted a new endurance door for…

Daniel fitted a new endurance door for us. We had a few challenges with part shortages, which Daniel dealt with promptly and professionally.

He was on time, work was of excellent quality and left our house spotless.

Would definitely recommend.

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Absolute professional

Dan is a professional down to his fingers and toes. Absolutely thrilled with the door install. His communication is spot on before, during and after work and his prices are extremely competitive. After he'd left, other than the new door, you wouldn't know he'd been as he left the area immaculatly clean inside and out. I cannot thank Dan enough and would recommend him to my friends and family.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

New front door

Just had a front door fitted by Daniel at New Entrance, the thing that stood out for me was Daniel’s attention to detail when fitting it, it’s very clear he takes pride in what he does and the end result shows this as everything about the door is perfect. Would not hesitate to recommend New Entrance

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Highly professional company

I've just had a new door fitted and new windows throughout the house. New Entrance have been fantastic from start to finish. Communication was excellent and they were extremely polite, honest and professional. I'm so glad I chose this company.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Basically you would be mad to go to…

Basically you would be mad to go to another company! We bought a late Victorian house with old and blown leaded windows and doors. New Entrance have replaced all our windows and doors at an amazingly competitive price, added to which the attention to detail regarding the finishing touches is mind blowing ! So happy to have chosen this company and saved on heating bills too !!! Highly recommend this company if you need your windows and/or doors replaced.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Quality and Service

Amazing! New entrance were the 3rd company for us when we were giving up hope! I needed a front door and 3 windows. First company kept increasing price once deposit paid, second company came out we agreed price then the surveyor never got in touch and no one followed up. Daniel at New Entrance, came out and surveyed & quoted promptly. We ordered and were given the lead time of which was correct, the door is of a Superior Quality and looks amazing! It has changed the whole look of the house and the windows also were of the same quality with a great guarantee. The service was fab, friendly and efficient all fitted over 2 days with no mess left on either day. I cannot recommend New Entrance enough ++++++

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Back door replacement and fitting.

Back door replacement and fitting.

Absolutely chuffed with our New Entrance door, good quality, well made, looks good, and a good company to deal with.
Daniel Hamilton, our preferred installer, is an absolute gem, tidy, considerate, proficient and a genuine and honest human being. Being the conscientious fellow that he is, his attention to detail is most noteworthy and commendable, and as a result the finished job has a bespoke look and feel about it.
Thank you Daniel I shall be calling on you again, and I’ll have no hesitation about recommending you to friends, romans, countrymen and neighbours.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Doors and windows, only use New Entrance

Over the years and different houses we've used numerous companies for doors and windows and paid significant prices, yet never really been happy. And finally using New Entrance we've found a brilliant company. Windows, doors and installation all 1st rate. Daniel is fabulous to deal with. We couldn't be happier and we don't normally recommend. However for doors and windows I'd recommend New Entrance everytime. Thank you guys, cracking job 👏👍

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

5 star experience, excellent workmanship

Couldn't be happier with the door and workmanship. Daniel was excellent throughout the whole process, very quick to respond. The original sizing and quote was simple and Daniel was very honest, helpful and patient as we chose the specifics for our door. The fitting was very smooth, Daniel and Paul did a great job the finished product is much better than we ever thought it could be on our very old house. Both were very friendly and easy to chat to too.
Thanks again guys, we are very happy!!

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Wow! fantastic work

Wow! Door fitting was spot on. Very detaieled meticulus work done by Daniel. High quality door and very proffesional work done. Daniel and his dad are great people and I can't recomend New Entrance enough!
Support your local businesses,they give a higher quality service.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

New Front Door fitted by Daniel

New Front Door fitted by Daniel. No drama or fuss. Turned out on time, got the job done and I'm very happy with the workmanship and attention to details. Thanks Daniel.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Daniel was absolutely fantastic

Daniel was absolutely fantastic. When coming to measure up and when fitting the new door he was quick, efficient and tidy. We’re so happy with our new door and it’s been fitted to a brilliant standard. We’d highly recommend!!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

An important measure of a company is…

An important measure of a company is how their customer service deals with a product problem should it arise.
Daniel (of New Entrance Doors) with his attention to detail and professionalism went above and beyond to resolve and expedite the problems we had with a product he supplied and fitted for us. The outcome is very positive and we are delighted. Daniel also happens to be a very nice guy!
I would, without hesitation, recommend his company to anyone wishing to buy his products and services!

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and attention to detail.

So pleased with our experience with this company. Daniel is so easy to deal with, he's friendly and relaxed, communicative, and really pays attention to what you want. He's done a brilliant and thorough job on our new door, we're thrilled and wouldn't hesitate to recommend him to others.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

So pleased with every aspect of working with New Entrance

The whole process of using New Entrance to purchase and install our fabulous new Endurance front door has been a real pleasure. This is because Daniel is not only a super guy he is very knowledgeable and not at all pushy as a salesman. Hence we got what we really wanted. The installation, on time, was very well done by both Daniel and his Dad, Paul. Very friendly and helpful and wow! the result was even better then we had hoped. My wife and I highly recommend New Entrance to anyone looking forward to having the best possible service in choosing and installing the entrance to their home.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent job at a great price!

Having looked at the 'big boys' in the business and subsequently then spoken to Daniel Hamilton of New Entrance Ltd who took the time to offer me good solid advice without all the frills, I decided to place my order with Daniel. I am so happy that I did. His company offered a great range, some of which were not available elsewhere, and he completed the work not only speedily but tidily and with the minimum of fuss. I am very, very pleased with the finished result - I had my whole flat refitted with new doors and windows and I am so pleased I decided to choose New Entrance Ltd - Excellent job at a great price!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Everything about this experience from…

Everything about this experience from start to finish was excellent. Daniel sent me an initial quote which we made changes to several times, once we decided he visited to house to measure up and show us the colour swatches which really helped. We had a delay between ordering and fitting which was due to the covid impacts but yesterday Daniel and a colleague came to our house to do the fitting. It was the coldest day of the year and they froze!!! Absolutely over the moon with the door and the surround. It’s such a great quality product and Daniels professional workmanship is brilliant!

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Top notch customer service!

We moved house and had an issue with the front door the previous owner had had fitted the year before. The door had developed a crack during cold weather. Daniel honoured the warranty and pursued the supplier relentlessly on our behalf to get a replacement door shipped out so he could fit it for us. Top notch customer service!

February 9, 2021
Unprompted review

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