New Entrance Reviews 

105
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Look at the other bad reviews - this is what Daniel is. He is a typical rogue trader and doesn't reply to calls or messages. He comes across as a nice guy, takes your money, fits badly and doesn't com... See more

Company replied

Rated 1 out of 5 stars

Daniel Hamilton fitted a new entrance door for us in 2019. He did not provide a CERTAS/FENSA certificate at the time and is not responding to texts asking for one as we are moving house and require th... See more

Rated 5 out of 5 stars

Fantastic company to deal with, prices to match the quality..can honestly say if Carlsberg did door fitting then Dan and his team would be it! Endurance front and back doors fitted with laminate gla... See more

Rated 5 out of 5 stars

We were looking to replace our 20 year old composite doors and got in touch with New Entrance. From the moment we got in touch with Daniel, he was really knowledgeable and helpful despite many questi... See more

Company details

  1. Door Shop

Written by the company

Our team at New Entrance Ltd has been supplying and fitting doors since 2008. We offer a local company service and unlike most other door companies, we want to stay that way. We believe this ensures that the customer gets the best service possible! ...


Contact info

2.8

Average

TrustScore 3 out of 5

105 reviews

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2.8

All reviews

(105)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job

There service was really good and there workmanship was second to none, not only was it good the door looks fantastic too , I would recommend this company to anyone and very competitive prices to.

October 1, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from Daniel

Absolutely amazing service from Daniel, from our first contact to the final fit. He gave us lots of choices that were unavailable elsewhere and the workmanship is first class. Have already recommended to friends, and are looking at patio doors too.

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

We would vote them for Company of the Year!

As with all the reviews below, we simply cannot praise Daniel/New Entrance enough. As soon as you meet Daniel you know you have made the right choice. The quotes were better than the other companies, and the service is of excellent quality.
Once Daniel has finished the installation, he then spends well over an hour, possibly longer, making sure everything is clean and tidy. Nothing is left to chance, and nothing is too much bother.
Daniel installed our front and back doors - they look fabulous, and we will certainly be requesting his services again when we replace our windows.
Faultless service, thank you Daniel!

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, prices to match the quality..can honestly say if Carlsberg did door fitting then Dan and his team would be it!
Endurance front and back doors fitted with laminate glass and ATK locks, finish is brilliant and no making good required, what more could you want
Definitely recommend :-)

August 31, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service and attention to detail - lovely front door & fire egress window installed

Daniel was fantastic from the very beginning. None of the 'hard sale' attitudes of the large name brand salesmen or the 'cocky lad' of the local salesmen who gave me quotes. Before meeting Daniel, I was a bit hesitant to have a quote from a small company that was not local, but instantly it became apparent that Daniel was the right decision. He was brilliant at anticipating the potential issues of my very narrow front door that opens onto stairs and my bedroom window that needed to be replaced with a fire safe egress to comply with building regulations (following an open-plan renovation).

There was no need to have a surveyor around, Daniel took all of the measurements while he was there and then worked very hard to find me the perfect door/window for my home. Several companies and quotes were obtained and after everything was ordered, I requested a change that Daniel was able to sort with the company at no additional cost. Nothing was too much trouble.

On the day of installation, I left Daniel and his colleague with a key and a phone number and returned to a lovely front door and window. All rubbish was cleaned away and there was no dust or sign of work having been done in the house. Daniel's conscientious work ethic and knowledge were irreplaceable and made the experience completely stress free.

Please remember that with doors and windows, the 10 year warranty is with the installer, not the company who makes the product (e.g. Door Stop, Rock Door, etc). I have no doubt that my warranty is in the best possible hands and if there are any issues in the future, they will be dealt with quickly and conscientiously. Thank you Daniel, best wishes!

July 14, 2018
Unprompted review
Rated 5 out of 5 stars

Daniel is an honest guy

Daniel is an honest guy, give good advice.
Back Door look good, solid and nicely fitted.
Tidy/Clean and good workmanship.
Highly recommend and looking forward having the front door install by Daniel soon.

May 13, 2018
Unprompted review
Rated 5 out of 5 stars

New Entrance;

New Entrance;

Had a personal recommendation to use New Entrance after a lot of grief dealing with some of the Sales reps etc from the big name door companies.

Found Daniel to be very easy to deal with and straight forward on design and pricing, no hidden costs or tiresome salesman tactics.

Installation date and time was agreed, and stuck to, door looks great, and they left everything tidy.

Highly recommend them.

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

I can't recommend Daniel enough

I can't recommend Daniel enough. We were put in touch with him via Rockdoor as our nearest installer. During the quotation and decision-making stage, he was extremely helpful in working through our queries and made some very insightful recommendations. Once we'd decided to go with Rockdoor, he agreed a date to fit the door and placed the order. On the day, the fitting was really well done, very clean and tidy, including re-routing our ancient doorbell into the mortar of the wall next to the door. A good job and nice bloke.

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Our new Rockdoor front door

After a lot of research into choosing a new front door, we decided to go with a Rockdoor as we liked the high security features and the designs. We went with our nominated local installer, Daniel from New Entrance and would recommend his work to anyone.
He was prompt, helpful and courteous at all times, from the first visit to do a quote to the completed installation he did a great job. He worked tidyly, answered all queries quickly and we would be happy to recommend him. We are very happy with our new front door!

April 21, 2018
Unprompted review
Rated 5 out of 5 stars

A totally professional service

A totally professional service from the initial call through to installation.
Whenever commitments were made and timescales set, these were always met by Daniel.
The new door looks great and a number of people have commented on the quality of the actual product and also the professional finish.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Money vs. value = The Best On The Market!!!

From first phone call right through to installation. Installer and owner the company Daniel was very pleasant and professional. Polite and efficient. A good job done, very pleased with the results. It was amazingly quick as well. Glad I can feel so much safer in my own home. Money vs. value = The Best On The Market!!!
Thank you Daniel

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - very good communication, fair price and very happy with fitted product and the service we have received. Door looks brilliant! Wouldn’t hesitate to recommend and will definitely use again.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Faultless service

As a past employee within the double glazing industry, I make sure extensive research is done before I go a company.

My research was thoroughly successful as the entire process from design to installation was amazing. All queries were answered within a ridiculously quick time frame.

Please do not hesitate in using New Entrance, you will not be disappointed.

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Composite Front Door

Since ordering the new Door. the company has kept me informed and updated on progress.
The door was built and delivered, then the company contacted me and agreed an installation date.
Daniel arrived at my hope and completed the work to a high level of professionalism.
WELL DONE GREAT JOB. I would gladly recommend to anyone needing their expertise and with a realistic price

February 9, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from Daniel

Excellent service from Daniel. He was happy to answer all of our queries as we finalized our door specification.
Turned up when he said he would and great workmanship. We’re very pleased with the outcome. Highly recommended.

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Really pleased!

We had a fantastic experience with Daniel from New Entrance. He was really helpful on his first visit where he showed me all the different doors, colours, handles etc we could have and explained everything I needed to know. The installation only took about 3 hours and we couldn’t be happier with the result. The door has transformed the house and feel really solid. Would highly recommend New Entrance.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! We managed to arrange everything from design, measuring to installation very easily and quickly and even managed to get done before Christmas! A delight to deal with. Would recommend them to anyone! Thankyou!

December 22, 2017
Unprompted review

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