Excellent service from Emily Roberts, she sent clear instructions and kept me updated to my mother’s Probate. I received the Grant within a couple of weeks of her taking on my case. Very reasonable... See more
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Review summary
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NewLaw helped us with a complex probate case and made it look easy. NewLaw helped us with a complex probate case and made it look easy. We cannot speak highly enough of our Case Manager Tara Kennedy,... See more
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My handler, Jackie, was easily contactable for my myriad questions and always patient and understanding with me; nothing was too much trouble. The probate process took a looooooong time but she kept m... See more
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Had planned to have new wills drawn up, but complexities of remarriage necessitating non standard wills, along with anticipated high costs had resulted in the task being put off by us for years. How... See more
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4.7
Excellent
185 reviews
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Replied to 80% of negative reviews
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Needed a Will and got it!
The referral process was easy and straight forward. We had a great Solicitor Rachel Grey who from the initial conversation was clear and helpful in what my husband and I wanted to achieve with our Wills. Communication following this initial call was great and really impressed with the service. I have already recommended two friends to discuss their Wills and would anyone that is wanting to use this service.
January 20, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Rebecca.
Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Quick responsive service
Quick responsive service. Provided the service required and did not try to 'sell' extras.
January 20, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Tracey.
Thank you for the wonderful 5-star review and lush feedback. We're delighted to hear our team were able to provide excellent service and support.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Great communication and throughout this…
Great communication and throughout this process supportive and I felt listened too. Thank you would highly recommend
January 15, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Sandra.
Thank you for the wonderful 5-star review and lush feedback. We're delighted to hear our team was able to deliver swift and professional support during the process.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Jack really helpful!
Jack was so helpful from the first telephone conversation through to the end and signing of the will. Explained things really well and offered professional suggestions for me to think about which I would not have considered if it wasn't for him.
January 13, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Tracy.
Thank you for the wonderful 5-star review and lush feedback. We're delighted to hear Jack was able to provide excellent service and support when planning for your future with our Wills & Trusts team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Very easy to make our mirror wills
The whole process of making our mirror wills was very easy thanks to the helpful person at NewLaw. She was patient with us while we asked all our questions and advised us when necessary.
Our wills were completed quickly at a very reasonable cost. Would highly recommend this company.
January 12, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Richard.
Thank you for the wonderful 5-star review and great feedback. We're delighted to hear Rachel was able to provide excellent service and support when planning for your future with our Wills & Trusts team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Easy to understand what was needed step…
Easy to understand what was needed step by step to create our mirrored wills. We had two calls to understand, discuss and agree some complex topics for us which was great.Good price for a great service.
December 8, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Sebastian.
Thank you for the wonderful 5-star review and great feedback. We're delighted to hear our Will Writing team were able to provide excellent service and support when planning for your future.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Probate
During a difficult period when I lost both my parents within weeks of each other, I turned to NewLaw for assistance in obtaining their Grants of Probate. Their support and advice were outstanding, and they made the entire process straightforward and free from stress. Thank you Sophie.
January 6, 2026
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Greg.
Thank you for the great review and lush feedback. We're so pleased to hear that Sophie's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.
We have passed on your feedback to Sophie.
Kind regards,
Elliot
Client Care Manager
Rachel was a joy to deal with
Rachel was a joy to deal with, efficient, professional and very competent.
December 19, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Tanya.
Thank you for the wonderful 5-star review. We're delighted to hear Rachel was able to provide excellent service and support.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Excellent service
Excellent service . Prompt , efficient and knowledgeable.
December 19, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Debbie.
Thank you for the wonderful 5-star review. We're delighted to hear we were able to provide excellent service and support.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Efficiency of the team thank you
December 18, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Laura.
Thank you for the wonderful 5-star review. We're delighted to hear we were able to provide excellent service and support.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
New Law made the whole probate process seamless
New Law made the whole probate process extremely straight forward, this was made even more seamless with their partnership with Sail who made selling our property extremely simple.
December 7, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Thank you for the wonderful 5-star review and great feedback. We're delighted to hear we were able to provide excellent service and support with our Full Estate Administration service.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Excellent service
Excellent service. Helped me through the whole process. Thank you. Rachel did an amazing job. Thank you.
December 9, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Rochelle.
Thank you for the wonderful 5-star review. We're delighted to hear Rachel was able to provide excellent service and support.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Our experience with NewLaw Solicitors…
Our experience with NewLaw Solicitors was great. Galena handled everything efficiently, kept us updated at every stage, and made the whole process as stress-free as possible. I would highly recommend Galena and NewLaw to anyone in need of support with probate and handling the estate. Very cost effective and efficient, thank you.
December 1, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Lyn.
Thank you for the great review and lush feedback. We're so pleased to hear that Galena's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.
We have passed on your feedback to Galena.
Kind regards,
Elliot
Client Care Manager
Jules has been incredibly helpful for me
Jules has been incredibly helpful from start to finish. Probate can feel overwhelming, especially when you are trying to understand all the steps, but Jules guided me through everything with patience and real clarity. I always felt supported and reassured. Thank you so much for the guidance and the consistent support.
November 1, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Dimpseva.
Thank you for the great review. We're so pleased to hear that Jules's prompt, knowledgeable and attentive support made your introduction to our Estate Administration Service straightforward at such a difficult time.
We have passed on your feedback to Jules.
Kind regards,
Elliot
Client Care Manager
Probate process
Thought that New Law handled my claim for Probate after the death of my Mom in 2023 very well and took most of the anguish away from me regarding the law side of things, my case manager Kirsty Hopkins was generally available to chat or answer my emails within a day or two and was very helpful in explaining the process to me in a simple form. Their fees are I feel very reasonable for the time and effort that they put into the case. I would definitely recommend New Law for probate cases in the future.
December 3, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Ian.
Thank you for the great review. We're so pleased to hear that Kirsty's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.
We have passed on your feedback to Kirsty.
Kind regards,
Elliot
Client Care Manager
Getting NewLaw to help me apply for a…
Getting NewLaw to help me apply for a grant of probate for my late husband’s estate was the best decision I did in a stressful and difficult time. One less thing to think about. Thank you so much for your excellent service and expertise.
December 2, 2025
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Mrs Hassan.
Thank you so much for your lush feedback and review. We're happy to hear Emily provided such clear guidance and communication during the process and that our Grant Only service went smoothly, without delays or complications.
We'll be sure to pass your kind words on to Emily.
Kind regards,
Elliot
Client Care Manager
Fab service
Thank you so much to Gurjeet, for being so patient & helping me with my Will. Fab service, would definitely recommend. Thank you xx
December 2, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Vicky.
Thank you for the wonderful 5-star review. We're delighted to hear Gurjeet was able to provide excellent service and support when planning for your future with our Wills & Trust team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Very good experience
Rachell help my partner and I get our wills done. She was very helpful and the process very straightforward. It was also done very quickly. I will really recommend them.
December 2, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Teresa.
Thank you for the wonderful 5-star review and great feedback. We're delighted to hear Rachel was able to provide excellent service and support when planning for your future with our Wills & Trust team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Jackie.
Thank you for the wonderful 5-star review. We're delighted to hear Rachel was helpful when planning for your future with our Wills & Trust team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
Brilliant service
Fantastic service. Brilliant communication from Rachel who was dealing with our wills. She explained everything about the different wills available.
Good competitive price.
Would definitely recommended this service to othe RCN members.
November 24, 2025
Unprompted review
Reply from NewLaw Solicitors (Wills and Probate)
Dear, Deborah.
Thank you for the wonderful 5-star review and great feedback. We're delighted to hear Rachel was able to provide excellent service and support when planning for your future with our Wills & Trust team.
Your comments have been passed on.
Kind regards,
Elliot
Client Care Manager
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