I hope this help the people to buy good online products. But I am in qatar now, I tried, it's showing products not available in your country . The amount was deducted from mey account,when I saw so... See more
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See what reviewers are saying
I never subscribed for this service as I live in South Africa and cannot really enjoy the benefits. The exchange rate and import taxes does not make this a viable option for me. I have tried to clos... See more
I have always experienced great service. All the products have great quality and are worth buying. Highly recommend the perfumes and the staff is genuinely kind especially Diamond who has helped me a... See more
I didn't subscribe at this site, and they charged me two times of 11 and 13 USD Then i unsubscribed , but they are keeping trying to withdraw again . i contacted the support , they said that my s... See more
4.1
Great
449 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Scott has been in contact with me and…
Scott has been in contact with me and will do a refund of my R95.00
March 13, 2024
Unprompted review
Reply from Newcareclub
Dear Suanne Venter,
Thank you for your review. We are glad that we could resolve the misunderstanding. Have a wonderful day.
Best regards,
Scott
really great
March 15, 2024
Unprompted review
Reply from Newcareclub
Dear Kesikava Fainga'a,
Thank you for your review.
We are really happy that you are satisfied with our service.
Wishing you a wonderful day!
Kind regards,
Scott
They are extremely helpful in any way…
They are extremely helpful in any way possible. I wil recommend them by far
February 29, 2024
Unprompted review
Reply from Newcareclub
Dear Renier Bezuidenhout,
Thank you for your review.
We are really happy that you are satisfied with our service.
Wishing you a wonderful day!
Kind regards,
Scott
So well done for attempting to scam me
So well done for attempting to scam me! You took a small payment then apparently I signed up for some beauty website (why would I, I'm an Avon rep for over 16 years!). Yesterday I went on 'live chat' and was on the chat until I got a reply stating I would get my money back. I did today. I sent them this review site over and over and called them Scammers, see I can be a pest too! ;) Now stop this disgusting behaviour and to think Facebook allowed this is disgusting! If it looks to good to be true, it probably is, do not get sucked in by these awful people!
February 3, 2024
Reply from Newcareclub
Dear Karen B,
We are sorry to read your review.
The VIP membership presents one of the two ways of shopping that you can shop for on our website.
You have the option of shopping as a one-time purchase, which you can opt for by using our regular prices, or you can shop to our vip member prices and enter a 3 days trial period.
As a VIP member you are not obligated to either buy or pay each month, to keep the benefits of the membership. You can always put your membership on "Skip" so you don’t have to pay. Should you forget to skip, a €47 credits is placed in your boutique, good toward your next item.
The membership is explained in all the steps before purchasing, in every item/purchase box, at checkout, and in the order confirmation email.
We also write it here on Trustpilot in our company explanation.
Please send an email with more information about your account to support@newcareclub.com so we can find a solution.
Best Regards,
Thanks
Thank you for understanding and detailing me with money issues.
February 1, 2024
Unprompted review
Reply from Newcareclub
Dear Reetumetse,
Thank you for your review.
We are really happy that you are satisfied with our service.
Wishing you a wonderful day!
Kind regards,
Scott
I am sure it was a fradulent…
I received call from Scott and explained everything and he offered a refund.
Thank you Scott for patience.
February 2, 2024
Unprompted review
Reply from Newcareclub
Dear Maud Jagada,
We are sorry to read your review.
The VIP membership presents one of the two ways of shopping that you can shop for on our website.
You have the option of shopping as a one-time purchase, which you can opt for by using our regular prices, or you can shop to our vip member prices and enter a 3 days trial period.
As a VIP member you are not obligated to either buy or pay each month, to keep the benefits of the membership. You can always put your membership on "Skip" so you don’t have to pay. Should you forget to skip, a €47 credits is placed in your boutique, good toward your next item.
The membership is explained in all the steps before purchasing, in every item/purchase box, at checkout and in the order confirmation email.
We also write it here on Trustpilot in our company explanation.
Please read the email we have sent to you from support@newcareclub.com so we can find a solution.
Best Regards,
Scammers
Scammers
They used fraudulent ways, links, etc. Then they charge you and if you don't noticed you will be charged every month with almost 40€. It is outrageous.
December 31, 2023
Reply from Newcareclub
Dear Jessica Blanco,
We believe there may have been some misunderstandings regarding our membership process, and we would like to provide you with clear information to ensure transparency.
During the first three days of your membership, you have full access to all the benefits of the membership plan you selected. However, on day three, your automatic top-up initiates, and we charge you the full price of the membership plan you selected. This amount is converted 1:1 into credits and deposited into your account. The membership fee recurs every 14 days from the date of your subscription, and we deduct it from your selected payment method. As a member, you are not obligated to buy or pay anything each month to keep enjoying the benefits of your membership. You can always skip a month if you don't want to pay. Perhaps you forgot to skip, which may have caused some confusion.
However, we understand your concerns, and we would like to offer you a full refund of your membership fee to ensure that your experience is positive. Please rest assured that we take online transaction security very seriously.
We have sent you an email from support@newcareclub.com.
We look forward to resolving this amicably.
Kind regards,
Thank you for dealing with my refund…
Thank you for dealing with my refund issue , it took some time but eventually it was done
Thank you Violet for your help and assistance
January 11, 2024
Unprompted review
Reply from Newcareclub
Dear Paul Thomas
Thank you for your review.
We are delighted that you are satisfied with our service.
We wish you a wonderful day!
Kind regards
You conned me using an TEMU false…
You conned me using an TEMU false advert saying by paying a fee a free TEMU parcel will be sent. I have advised all your details to the real TEMU and have instructed the credit card company about your fraudulent activity.
I have been contacted by e mail and I have been offered a refund of all the money taken from my account. This offer was not true!
January 5, 2024
Reply from Newcareclub
Dear Anthony Featherstone,
We are sorry to read your review.
We have nothing to do with any TEMU advert or any parcel.
The VIP membership presents one of the two ways of shopping that you can shop for on our website. You have the option of shopping as a one-time purchase, which you can opt for by using our regular prices, or you can shop to our VIP member prices and enter a 3 day trial period.
As a VIP member, you are not obligated to either buy or pay each month, to keep the benefits of the membership. You can always put your membership on "Skip" so you don’t have to pay. Should you forget to skip, a €47 credit is placed in your boutique, good toward your next item. The membership is explained in all the steps before purchasing, in every item/purchase box, at checkout, and in the order confirmation email.
We also write it here on Trustpilot in our company explanation.
Please read the email we have sent to you from support@newcareclub.com so we can find a solution.
Best Regards
They scammed my..they advertised…
I got scammed but the newcareclub support people called and they said they are in the process of refunding me.
December 7, 2023
Unprompted review
Reply from Newcareclub
Dear Lethabo,
Thank you so much for your trust.
Looking forward to serving you better.
Newcareclub Team
All this people claiming that they have…
All this people claiming that they have won are all scumbag
August 1, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
DO NOT DEAL WITH THIS COMPANY!!
DO NOT DEAL WITH THIS COMPANY!!! HAD NO IDEA I HAD JOINED UNTIL I SAW $70 ODD DOLLARS TAKEN FROM MY BANK ACCOUNT.
THEY WILL NOT REFUND THE MONEY. I WAS TOLD I COULD USE THE CREDITS.
WHEN I WAS ON LIVE CHAT THEY IMMEDIATELY CLOSED DOWN MY ACCOUNT SO THAT MADE ME SUSPICIOUS STRAIGHT AWAY. NOW I NEED TO SIGN BACK UP TO GET TO MY CREDITS!!!!
NOT GOING TO DO THAT. BIG BIG SCAM!!
September 28, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
I also get scamp today cause I was…
I also get scamp today cause I was waiting for a delivery from UK. No refund for delivery 2,00 euro and 6,95 euro cancellation fee.
What a shame those people, hope they burn in hell for real.
September 7, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
This newcareclub is a big scam!!
This newcareclub is a big scam!!! They keeps saying for refund to give back.. But no refunds happening
September 4, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
Me and my 89 old husband became both…
Me and my 89 old husband became both victims of this fraud - ''pay custom charges for your parcel ''. We even had a phone call from these rotten people to send us ''a link'' to pay. We had to block all our bank cards.
I shall call police tomorrow.
July 18, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
Has anyone received a refund within the…
Has anyone received a refund within the timeframe of 7 to 10 business days
July 12, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
I also paid a fee of €2 and forgot…
I also paid a fee of €2 and forgot about it about a month later whilst checking my bank account i saw several payments made to newcare club. After asking on the chat why the person said that I was a membership. He cancelled my account and that wasn`t possible to pay my money back. After that he interruped the online chat immediately. They are thieves and trying to cheat people. I`ve never signed any membership with newcareclub. Be aware!! this is really scam.
July 4, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
Scammers
I also paid a fee of €2 and forgot about it about a month later whilst checking my bank account i saw several payments made to newcare club. After asking on the chat why the person said i will get a full refund in 7 to 10 days. I await in anticipation. My rating for this is they are thieves dont pay anything. 😤
July 2, 2022
Unprompted review
Reply from Newcareclub
Hello,
We deeply regret the experience you've had but we do not have anything to do with a bookcase.
The way our system works is that it has a two step process in seeking your consent . It will only create an account when a user signs up and completes it after the terms and conditions is agreed.
The products available on the Website will have different prices for member and non-member users . As a User of the Website you have the option to purchase the products of their choice offered on the Website, or to become a member of the loyalty or membership program.
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website, making recurring credit top-ups to benefit from more advantageous conditions.
However, in the event that you wish to cancel your membership plan, There are two options;
- You can cancel the membership service without incurring extra fees if remain with the current membership for an extended period of thirty (30) days starting the date of the request, or
- You can cancel the membership service with immediate effect by paying 6.95 EUR
Please reach out to us on our email: support@newcareclub.com so we can discuss your experience. Your comments are invaluable to us and we will take them into consideration.
Looking forward to hearing from you.
Kind Regards,
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