I needed the batteries changed in two vintage watches. The team at New Cavendish Jewellers could not have been more helpful, finding the best and most cost effective way to get the watches running ag... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delighted with the service received. I was emailed with updates every step of the way and delivery was next day. Item immaculate and beautifully wrapped. Actually the only jeweller I could find who ha... See more
Company replied
Repaired a couple of gold chins and heirloom bracelets beautifully - never seen them so clean either which was an added bonus. Lovely friendly and helpful service - I highly recommend this shop and lo... See more
Had a stone reset, they did a fantastic job, explained exactly what was involved, took the time to hide a small chip so the ring looks better than when it came in. Friendly, professional and knowledge... See more
Company details
Written by the company
Established in 1982, New Cavendish Jewellers has become one of London’s destination Boutique’s for luxury Watches & exquisitely curated fine Jewellery. Independent and family owned to this day, we are proud to offer a range of beautiful items all under one roof. Official agents for Breguet, Cartier, IWC, Jaeger-LeCoultre, Officine Panerai, NOMOS Glashutte and Tissot. Alongside our prestigious watches, we offer an extensive range of luxury Jewellery using stones as wide ranging as Rubies to Amethysts. A fully rounded Jeweller, we offer a full repair service from watch batteries on site to full Jewellery restorations in our dedicated workshop - discover more in-store and online.
Contact info
2 Marylebone High Street, W1U 4NF, London, United Kingdom
- 0207 487 5628
- info@newcavendishjewellers.com
- newcavendishjewellers.com
4.8
Excellent
67 reviews
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Expertise
Staff were true experts in their field and went out of their way to help and advise.
November 6, 2025
Always very attentive and quick.
November 6, 2025
Repairs and Appraisals
They have done a great job repairing two pieces of jewelry and providing valuations for insurance policies. They’re always very professional and do top quality work.
October 15, 2025
Unprompted review
Great service
Had a stone reset, they did a fantastic job, explained exactly what was involved, took the time to hide a small chip so the ring looks better than when it came in. Friendly, professional and knowledgeable.
October 6, 2025
Unprompted review
Very kind staff
October 17, 2025
Exceptional knowledge and service
Jitesh’s knowledge, experience and clear love for his job and the product he sells made the experience of purchase so much more personable and significant. This kind of experience is rare nowadays so it was refreshing ! Could not recommend Cavendish Jewellers more and a place we will definitely be returning to in the future.
October 16, 2025
Unprompted review
Incredible Service and people
Its not my first time buying jewellery here and not only they always make you feel at home but I know I can trust them with everything and will get the best price and quality of product. Super nice people, really recommend.
October 4, 2025
Unprompted review
Incredibly helpful and patient staff
Incredibly helpful and patient staff, they stayed late to ensure my watch was the perfect size. There was also a great selection of watches. Would recommend to anyone!
October 11, 2025
Unprompted review
Reply from New Cavendish Jewellers
Very much our pleasure, we hope you enjoy your watch for a long time!
Excellent service
Excellent service. Very helpful and informative. Would highly recommend.
September 19, 2025
Perfect services
Perfect services. Friendly, knowledgeable, helpful and professional. Will definitely be back and highly recommend.
September 19, 2025
Unprompted review
Very welcoming and friendly staff
October 4, 2025
Unprompted review
Hello
Hello
The staff were very welcoming and helpful.
They were very engaging with conversation and we felt well taken care of
We will definitely be popping in to purchase again!!
September 18, 2025
Very helpful and friendly staff
Very helpful and friendly staff. After email exchange, they reserved a watch for me as a gesture of good faith. Ended up buying the watch, which I am perfectly satisfied with since.
July 26, 2025
Unprompted review
First Class Experience
I recently purchased a watch from New Cavendish Jewellers, and I couldn't be more impressed. The level of customer service was truly exceptional - attentive, knowledgeable, and refreshingly personal from start to finish. They took the time to understand exactly what I was looking for, offered expert guidance without pressure, and ensured that every detail was perfect. The entire experience felt both luxurious and welcoming. I would highly recommend New Cavendish Jewellers to anyone looking for quality timepieces and outstanding service.
July 31, 2025
Unprompted review
Have been twice to cavendish now who…
Have been twice to cavendish now who are nothing but experts in the field. They looked after me and sorted out 2 rings for me in re sizing. Both came back exactly how I wanted. 100% recommend
August 27, 2025
Unprompted review
Reply from New Cavendish Jewellers
Thank you! Looking forward to more interesting requests!
Efficient and good service
September 1, 2025
Unprompted review
Nicola is a proper professional
Nicola is a proper professional - and we have dealt with many watch people . Thank you .
August 28, 2025
The best experience ever
The best experience ever , they really look after you , brilliant communication, they are not simply after a sale they want to be sure it’s perfect . I don’t need to go anywhere else
August 22, 2025
Unprompted review
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