Overall, this is a strong credit card with generous credit limits, which makes it very useful for managing larger purchases and maintaining flexibility. However, the APR is on the higher side compared... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have found Aqua very helpful in guiding me towards better credit management. The rating calculator helps me clarify how small changes can make great changes for my personal credit rating. What I d... See more
Company replied
Excellent card and services very handy and app easy too use. Interest rates high however you can pay amounts you wish. Before date due .Excellent highly recommended.
Company replied
I love my Aqua Credit Card. It's pain free to apply and the customer service is faultless. I particularly like the fact that they don't just keep upping your credit limit, which can be tempting for so... See more
Company replied
Company details
Written by the company
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contact info
7 Handyside, N1C 4DA, London, United Kingdom
- 020 7160 8800
- newday.co.uk
4.2
Great
11K reviews
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Reply from NewDay
Hi there, Thank you so much for the lovely review! We're glad to learn that we were able to help you. Keep up the good work 😊 best, Elan
The only card that i use,
The only card that i use,
Ideal for large purchases
Competitive interest rates..
May 7, 2026
Reply from NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I have been very happy with the service…
I have been very happy with the service I have received from the very beginning.thank you verymuch.
May 7, 2026
Reply from NewDay
Hi Chris, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I am using a card good but credit limit…
I am using a card good but credit limit not increasing just ok
May 7, 2026
Reply from NewDay
Hi Drakshayani, I am very sorry to read that you're dissatisfied with the introductory credit limit on your account. All credit limits are subject to status, and the limit offered will depend on the information received within the application form and during a credit check. Unfortunately, we may not always be able to provide a customer’s preferred limit, however, please be assured that we regularly review our accounts to see if we can offer credit limit increases.
You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to:
More > Help & Support > Contact Us > Contact Details. best, Elan
Reply from NewDay
Hi Damon, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Reply from NewDay
Hi Robert, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Reza, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Very good easy to deal with and a very…
Very good easy to deal with and a very handy Card to have
May 7, 2026
Reply from NewDay
Hi Christopher, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I cant spread my shopping
My app doesnt working. And I spoke with chat. But, it doesnt resolve. I cant spread the shopping.
May 7, 2026
Reply from NewDay
Hi Nayara, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Reply from NewDay
Hi Tracy, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Thanks, Michelle.
Reply from NewDay
Hi Peter, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Had a credit card since middle of April…
Had a credit card since middle of April still unable to use as Transunion won't authorise a balance transfer as they do not have my card details on the system. Can't believe it takes so long to update. Seriously considering just ditching Fluid card and going to another supplier.
May 8, 2026
Unprompted review
Reply from NewDay
Hi Una,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Balance Transfer team on 0333 414 1098 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Ive been with marbles for years they…
Ive been with marbles for years they are a good company and the app is so handy to use. Highly recommend.
May 7, 2026
Unprompted review
Reply from NewDay
Hi Mr. Davidson, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Reply from NewDay
Hi Ann, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Helpful staff very polite easy to use…
Helpful staff very polite easy to use app would recommend to family and friends
May 5, 2026
Unprompted review
Reply from NewDay
Hello Peter, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Kind regards, Audrey
Shockingly poor disputes process and a…
Shockingly poor disputes process and a complete lack of support when it actually matters.
My case was closed and the buyer refunded without anyone contacting me for further information, requesting additional evidence, or giving me any real opportunity to properly present my side. For a company that heavily promotes customer protection, the reality could not be more different.
I am now left completely out of pocket because of what feels like a rushed, one-sided decision with little regard for fairness or proper investigation. The entire process has destroyed any confidence I had in this company.
I had been using the six months interest-free facility and intended to continue using this account, but after seeing firsthand how little protection is actually offered when a genuine dispute arises, I will be paying off my balance immediately and closing my account.
If you’re considering using this company because you believe you’ll be protected if something goes wrong, based on my experience, think very carefully.
May 6, 2026
Unprompted review
Reply from NewDay
Hi Molly, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
My Marbles card ❤️
I absolutely love my Marbles card and I would be lost without it! The app is so easy to use and navigate. It is also easy to keep a check to make sure that you are on track with your payments too! I would recommend without a doubt to use Marble. 👌🏻❤️
May 5, 2026
Unprompted review
Reply from NewDay
Hi there, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Newday Argos Pay
Newday have taken over my Argos account with Argos Pay. App is dreadful and unable to get on. Just want my final bill and to close the account. No customer service, just recorded telephone answers, no email address, just automated irrelevant drivel. I didn't ask to join this customer unfriendly company.
May 5, 2026
Unprompted review
Reply from NewDay
Hi Michelle,
We’re sorry you’re having issues accessing the app. We’re currently experiencing very high demand following launch, which may impact registration for some users. Please ensure your details match your letter/email exactly and try again. If you still need help, please get in touch. We appreciate your patience.
Regards, Julie.
Reply from NewDay
Hello Richard, thank you for taking the time to leave us a kind review, we appreciate it! 😊Best, Audrey
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