The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of... See more
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Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went... See more
Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly &... See more
I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks a... See more
Company details
Written by the company
We've been crafting sofas handmade by us since 1985 and specialise in upholstery on sofas, chairs, dining seats etc. Offering full recovers, loose covers, cushion covers & new inners. Available in Fabric or leather with 1000s to choose from.
Contact info
Python Works, Todmorden Rd, , OL15 9EG, Littleborough, United Kingdom
- 01706 371711
- info@newenglanddesign.co.uk
- newenglanddesign.co.uk
4.7
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great quality
This is a really high quality footstool at such a reasonable price. Good weight, well built and quality fabric.
I’ve kept the card enclosed so I can recommend the company to family and friends.
Really great delivery time too
September 25, 2023
Excellent service
Sam, who dealt with my purchase, was very helpful and went the extra mile to help me with my decision making with various questions I had. My foot stool was lovely and delivery was very straight forward. Would definitely use company again.
September 16, 2023
The New England design team.
A great team of friendly people and they are very helpful in putting my order of several cushions together.
I would recommend this company to you all.
September 15, 2023
EXCELLENT PRODUCTS AND SERVICE
Excellent personal service and a great quality product
September 7, 2023
Beautiful footstool and cushions
I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks and was carefully packaged and even included a hand written note of thanks for my order. The items are beautifully made and such care has been taken to show the pattern of the fabric off to its best. Overall a first class experience and I would highly recommend New England Designs.
September 4, 2023
Amazing place to buy your sofa
Amazing place to buy your sofa. Wonderful ambiance and perfect staff who let you wonder and try multiple sofa's in natural surroundings.
They offer many designs with multiple choices of fabrics. The best part is all the sofa's are made on site with all British products.
You really must visit as its a much pleasing experience which cannot be achieved on the website alone.
I generally am quite picky and a bit fussy but we were so impressed we bought without looking elsewhere. Absolutely no way to compare with the run of the mill suppliers as they are nowhere near the quality of this company.
Well done to them and this family run company should be proud of what they have achieved.
September 8, 2023
Unprompted review
Amazing smells coming from sences Reed…
Amazing smells coming from sences Reed diffuser bought from New England !!! 🇬🇧
August 25, 2023
Excellent product, very speedy delivery.
Footstool exactly what we wanted, good price and delivery was within 24 hours of ordering.
July 26, 2023
New England Sofa Design did a wonderful job of recovering an armchair an amazing…
New England Sofa Design did an amazing job of recovering my Blofeld armchair, a precious family heirloom dating back to the 1970s.
We received a friendly and personal service and I couldn't be more pleased with how the chair looks.
May 27, 2023
Unprompted review
I searched for footstools on line
I searched for footstools on line, discovered NED, called in the showroom where we were warmly greeted, ordered my chosen footstool which was delivered in days… with a surprise pack of biscuits.. lovely touch. Great footstool, many thanks
June 11, 2023
Product arrived and is excellent
Product arrived and is excellent. Loved the compliments slip and biscuits, such a lovely touch. Would definitely buy from you again. Thank you.
April 10, 2023
Excellent
I am delighted with the footstool
Very fast service
Well made stool and matches perfectly with our
Existing furniture
Thank you
April 5, 2023
Unprompted review
Fabulous footstool coupled with great service
I have bought the red William Morris footstool which arrive today. Just perfect in every way and the quickest delivery of anything ever. Amazing old fashioned personal service from this wonderful family business. Sincere thanks. Richard Duffin Hampshire
April 3, 2023
Unprompted review
Quality product and excellent customer service
Purchased 2 Oxford footstools and very very happy, both with the quality and the price, and with the speed in which they arrived - ordered Monday and received Wednesday! Thoughtful hand written note from Paul together with a little pack of cookies, this is a Company that clearly cares about their customers. Would not hesitate to recommend to others.
March 21, 2023
Lovely cushions and very helpful…
Lovely cushions and very helpful customer service, making me a cushion specific to my requirements
March 21, 2023
Teal Storage Foot Stall
1 am so pleased with my storage footstall. It is very well made & of high quality.
After experiencing a problem with my order it was rectified immediately, the customer service was 1st class.
I would definitely recommend this company to others.
Thank you New England Design.
March 10, 2023
Unprompted review
Sofa recovered
Just had my sofa recovered and wow what a great job they have done my sofa looks fantastic. From ordering the fabric and it getting finished was so smooth. Great people to deal with and would definitely recommend
March 17, 2023
Unprompted review
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