Had issues with a home test, the service desk email replied to myself fo fast the issue has been resolved in under 24 hours! Dealt with mark so Thankyou!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Found first test difficult but retested after washing hands in hot water and hanging hands down for a few mins. The lancet only does a small prick and it doesn't hurt. Quick result, very easy to read.... See more
Company replied
I've updated this review to 5 stars. I had originally thought the pack was missing an essential item but have only recently discovered that it had fallen out of the pack on opening and disappeared und... See more
Company replied
I wanted a second opinion on my HbA1c score from the NHS, as there is some controversy over the accuracy of particular analysers. There's quite a lot to take in with the instructions for this blood... See more
Company replied
Company details
Written by the company
With over 100 million tests sold worldwide, Newfoundland Diagnostics is a market-leading provider of medical devices and diagnostic tests, predominantly self-use/at-home lateral flow test kits. We aim to make high quality healthcare products more affordable and accessible to everyone, offering tests for a wide range of illnesses and diseases, including cancer markers, fertility checks, and blood tests for intolerances and deficiencies. Fast results that are clearly and easily interpreted facilitate accurate and early diagnoses, allowing people to seek medical advice and treatment sooner than they otherwise may have done.
Contact info
London, United Kingdom
- tel:+44 (0)7935 577 464
- info@newfoundland.io
- newfoundland.io
4.4
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Saw this brand in Tesco
Saw this brand in Tesco. I’ve used three of the tests so far. Easy to use, saved me so much time, avoided waiting for a doctor's appointment or test results to come back. Got my results within 5 mins and didn’t even have to leave my house. Would recommend.
February 18, 2024
Unprompted review
Reply from Newfoundland
Thanks Lucy, Great to hear we could help. Thank you for the 5 stars.
Love the product
Worried about my vitamin D levels, I decided to try the Vitamin D test. Absolute breeze! No stressful doctor visits, just a quick and convenient test from my own home.
February 6, 2024
Unprompted review
Happy so far!
Been using Newfoundland for a few weeks now. Finding their tests easy to use, accurate, and reliable.
Happy customer so far.
February 19, 2024
Unprompted review
Read about low Vit D levels in winter…
Read about low Vit D levels in winter so decided to pick up a test. Turned out I was deficient and now taking the right supplements. 100% recommend as a quick test!
February 15, 2024
Unprompted review
Reply from Newfoundland
Hi Lillie, thanks so much for your feedback! Glad we could help :)
Purchased a Vitamin D test as I didn't…
Purchased a Vitamin D test as I didn't want to waste the doctors time. The test arrived very quickly. The instructions were really clear and it was easy to use.
February 16, 2024
Unprompted review
Reply from Newfoundland
Hi Angus, Glad we could help, thnaks for the review :)
Ok, but needs improvements
Not sure how reliable the tests are, as I haven’t had a blood test for a while. Bought the vitamin D test. There’s 2 lines to go by, so pretty hard to judge accurately what your levels are. The lancet is useless if you have thick skin, so I had to pull it apart and do it myself. The pipette to collect the correct amount of blood is difficult to use. Would be much better if you were able to drop the blood in something rather than suck it up. Overall it’s ok, but it’s such hard work to use. My improvements would be to add more lines to the chart to see levels more accurately, change the pipette to something that you can drop blood into, and the lancets need improving to cater for all skin types.
February 1, 2024
Unprompted review
Reply from Newfoundland
Hi Tom, Thanks very much for your feedback - we have taken all of your points on board and have actively made changes to the lancet for the next batch of products to hopefully improve the process
Alleviated Concern
Easy test to use and recommend for anyone a little worried about one of these issues.
December 20, 2023
Unprompted review
Reply from Newfoundland
Thanks for your review Mark, Really pleased we could help
Easy
Saw vitamin D test in Tesco and bought one. V simple and quick to use. Recommended.
December 9, 2023
Unprompted review
Reply from Newfoundland
Hi Alan, thank you very much for your review. We are really pleased you were happy with the product and would recommend it!
Saved me
As a healthy young male, I was wondering why I was getting tired etc. Ended up taking the thyroid test and got a positive result. Called up GP who took the test very seriously, and I'm now managing the issue. Would never have discovered this issue had it now been for the Newfoundland test.
August 11, 2023
Unprompted review
Reply from Newfoundland
Thank you very much for your positive review T F, we are really pleased we could help and make the screening process easier for you
Important mission and great service
Really impressed with Newfoundland's mission to empower individuals to take their healthcare into their own hands, while also helping to lighten the burden on the NHS. The test I bought from Tesco was affordable, easy-to-use and within minutes I had my result so I could go about the rest of my day. Great stuff!
December 7, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.