New Home Quality Control LTDReviews 

The gentleman snagging our house was extremely knowledgeable and helpful. He showed up within the allocated timeframe and our report was back to us within 24 hours. The report was well presented and detailed. Excellent customer service, would definitely recommend.

Prompt response to snagging query, well done work with a rapid report available before completion.

Highly recommend before completion.

Great communication and very in depth report, very happy with the service we received. Thank you!

Troy carried out our snagging inspection and was excellent from start to finish. He was very thorough and detailed in his checks, explaining everything clearly so we understood the issues and what needed to be done. His timekeeping was spot on, and the whole process felt professional and efficient. Great service all round – highly recommended!

It was really easy to arrange an appointment, the communication was good and we were very happy with how quickly we received the report back. There is no way that my husband and I could have possibly seen all the issues and jobs that require attention. As far as we are concerned it was money very well spent.

Johnny was excellent. The report is detailed and he was very friendly talking me through everything.

Paul was extremely friendly, thorough, and very knowledgeable. My builder had tried to put me off getting a snag, and now I can see exactly why…they didn’t want me to know about the faults that I would never have spotted myself. Paul found them all and took the time to explain each issue clearly, which gave me real peace of mind. I honestly feel like our house inspection was in good hands with Paul.

If you’re considering a snag, don’t hesitate…highly recommend Paul!

I recently used New Home Quality Control for a snagging survey and was really impressed. The service was thorough, professional, and gave me real peace of mind about my new home. Everything was explained clearly, and nothing was too much trouble. I’d definitely recommend them to anyone buying a new build!

100% recommend, definitely worth the investment.
Thoroughly and meticulously done inspection, very attentive to details.
Easy to read report provided on time.
On top of all that, very friendly inspector and arrived on time.

Outstanding Service – Exceeded Our Expectations! ⭐⭐⭐⭐⭐

As first-time buyers, we wanted to make sure our new home was thoroughly inspected, and New Home Quality Control went above and beyond!

Our completion date changed three times, but the Snagger was incredibly flexible and adjusted his visit without any fuss. Communication was brilliant from start to finish, and we received our full, detailed report — complete with photos — within 24 hours.

The inspection was extremely thorough, even including a drone survey of the roof before 8am! We now feel fully confident in requesting the identified issues to be addressed.

We couldn’t have asked for a better experience and would highly recommend New Home Quality Control to anyone buying a new-build property.

New home quality were fantastic from start to finish. Professional, punctual, and extremely thorough — Paul picked up on so many details I would have missed. The report was clear and easy to use with my developer, giving me real peace of mind. Highly recommend to anyone buying a new-build!

Was really worried when buying a new build so having a snag report was essential. Had the report 6 days after moving in.

Massively put our mind at ease no major issues with house but still found multiple things that we can now report back to our builder to get sorted.

Thanks again.

Dean Wilson visited our property on the agreed time and date. Prior to the visit he reached out to confirm the time and date suited. On arrival Dean explained the process to us in detail, he then went about a thorough inspection of our property starting from the outside working inwards. Dean has a very sharp set of eyes and knows exactly what to look for, he is also very professional and polite! We received the report as soon as we settled the remaining balance. I would fully recommend using New Home Quality Control for your snagging report and if Dean Wilson arrives to conduct the inspection you have hit jackpot. Thank you 5 stars all round

Booking was very simple; I received good professional communication from Glen who did a great job carrying out my snagging check. He spotted 24 issues in my new-build apartment which was a lot more than I was expecting; I am really glad that I decided to have the inspection carried out and I am happy that I chose New Home Quality Control. They had great availability and were able to see my property quickly and shared the report with me the next day. Beware other property inspection companies who have loads of fake reviews; this one is legit!

Great customer service and very knowledgeable staff. Got the snagging report the next day after the survey. Very happy with the service received.

Great experience from start to finish. Good comms. The surveyor was really friendly and very meticulous. The report is concise, evidence backed (photos), and references regulations where applicable. Highly recommended.

Very thorough reporting, quick response and good customer service. Would definitely recommend to friends and family. Thank you Joe.

As first time buyers, it would have been helpful to have also received a summary list of issue numbers in priority along side the overall report.

Professional and thorough post-handover check. They spotted issues we’d overlooked and provided clear reports so we could get them resolved quickly. Excellent attention to detail and well worth it for peace of mind in a new home.

From the initial quotation request to the report being provided, I cannot fault this company - extremely responsive/speedy and accommodating.

The pre-completion report that Orlando has put together is extremely thorough and references any relevant NHBC section that is relevant to the issue, giving vital information to hold the developer to account for.

Orlando had personal commitments on the day we had booked the company (at short notice), but still accommodated a later than ideal visitation time (due to developer opening times) and still provided a top-notch service.

Thank you Orlando and the office staff for being fantastic.

Dean was very professional and gave a thorough report. The arranging of the inspection and the timescale in which they could inspect was very good. A thorough briefing was carried out as the inspection started on how it would be done and what he would look for. The report clearly detailed any issues and evidenced them with photographs and cross-referenced them to NHBC guidelines.