Received five star service from this company from the minute I engaged with them. Were incredibly flexible when I had to change the date. Helen carried out a thorough snagging inspection (sadly highli... See more
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The UK’s No1 property snagging company. At New Home Quality Control we carry out a comprehensive survey of your property and provide a highly detailed snag list accompanied by photographic evidence where needed to ensure nothing is missed. This can be given to the relevant build contractor for immediate completion. In our experience of being at the top of the building trade we have seen re occurring items and issues that get missed along with very important tolerances that have been overlooked and in time will only develop new or make ongoing issues a lot worse which in turn will only cost yourselves a lot of money once your warranty has expired.
Contact info
unit 11 llanelli busines park, sa14 8lq, swansea, United Kingdom
- 01792 344112
- info@newhomequalitycontrol.co.uk
- newhomequalitycontrol.co.uk
No history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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So worth the money
Tony and the team were fab from start to finish! They came out promptly on day of survey and completed a thorough inspection and was also friendly whilst at the property!
Thank you!
Very thorough
Very thorough, and noticed a lot of things I didn’t. They were also very flexible and accommodating with finding a time that worked best for me. They also got the report to me quicker than I expected, which was great.
Excellent
Excellent service from start to finish. I contacted them on the Friday and within a week a survey was organised and the report given to me. I'd highly recommend their services.
100% recommended!! Thank you Helen! 🤍
I would like to sincerely thank Helen for conducting our Snagging Survey. Working with New Home Quality Control was a very smooth experience, and the team communicated clearly and effectively throughout the process.
Helen kept us updated regularly and the survey results were thorough, well-organized, and easy to understand. She was extremely helpful in explaining aspects that we initially found confusing.
Thank you, Helen, for all your support and guidance. We truly appreciate your assistance!
Really happy with the quality and speed…
Really happy with the quality and speed of service. John, from the NHQC team, was very thorough with the survey and welcomed all my questions.
Arranging the survey was very straightforward
Arranging the survey was very straightforward. Johnny got in touch to confirm and arrived when he said he would. He picked up little things that I would have missed and put them all in a clear concise report that I can give the builder and ensure they are all ticked off. Johnny was very friendly and helpful.
Never phoned back
Never phoned back , also some points are not valid such as lead upstands are fine at 75mm and ground levels should be .225mm below damp course. Any future customer will find this firm does not like to answer the phone and are rude when they reply to E mails.

Reply from New Home Quality Control LTD
Very detailed and diligent
Very detailed and diligent. Explained the process and was all round a great experience.
It is a must to have your house snagged giving the current crop of home developers we have.
Really good detailed report provided at…
Really good detailed report provided at the end, with pictures for everything and clear references to NHBC requirements. Very helpful and good value for money. Only slight criticism, email communication could be a bit more courteous (very short, to-the-point answers given only).
New Build Nightmare
Fast efficient service. Would highly recommend
Quick and seamless process
Quick and seamless process, provided a full report within 24 hours. Would highly recommend.
Excellent Service
I’m really glad I found New Home Quality Control for my pre-completion inspection. The booking process was very easy, and Tony was amazing at his job — professional, friendly, and very knowledgeable. Communication throughout was excellent, and the inspection report was incredibly thorough, including detailed notes and clear photos of every little issue. I highly recommend this company to anyone looking for a reliable and professional home inspection service.
Would 100% recommend and use this…
Would 100% recommend and use this service again extremely efficient and friendly. Very happy customer.
Great communication and very thorough
Great communication and very thorough. Tony was very efficient and talked us through the whole process. He was happy to answer any questions we had, and accomdating to our situation. Report was sent quickly and was very detailed. Highly recommend
Detailed Report, Excellent Service.
Excellent service. A very detailed, clearly illustrated report was provided for us within a short space of time.
Very impressed. Reasonable price too.
We organised our new home snagging from…
We organised our new home snagging from overseas. The team at New Home Quality Control were very responsive and met all deadlines. The report was of a very high standard and very comprehensive, Highly recommended
NHQC - Id recommend
Really easy to arrange, able to attend at short notice (in my case) Quality report provided in line with NHBC which kept my builder happy.
Snagging report by Helen
Our snagging report by Helen was thorough and clear, and put us at ease knowing that a professional has reviewed the property to the correct standards. Thank you Helen for your work.
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