New Home Surveying Reviews 

72
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely worth booking a snagging inspection with New Home Surveying. Especially for new builds that can hide all sorts of issues that only show themselves later, but James’s attention to detail was... See more

Rated 5 out of 5 stars

I will highly recommend the services of James and Sean for anyone looking to snag their new build. For someone like me who knew next to nothing about building and stuffs, they took time to explain the... See more

Rated 5 out of 5 stars

If you need your new home given the once over by a professional snagging team, then look no further than Sean and James. From the initial enquiry from ourselves, the professionalism was very obvious.... See more

Rated 5 out of 5 stars

James and Sean came to inspect our new 3-bed and did an outstanding and very through job. They answered all our questions and showed us clearly the issues they had found. So glad we had them as they i... See more

Company details

  1. Building Inspector

Written by the company

New Home Surveying is a Professional Snagging Company founded by two construction professionals who have had enough of poor-quality workmanship in New Build Housing. We will use our knowledge, experience, and passion for quality to deliver you with the very best Snagging List, giving you the peace of mind that a professional has snagged your home. Common snagging issue range from: Leaks, drainage and groundwork defects, heating faults, un-level ceilings, floors and walls, missing insulation, poor joinery and structural defects. We cover a 40-mile radius of Swindon, Wiltshire. To name a few places – Chippenham, Bristol, Reading, Oxford, Bath, Basingstoke, Andover, Frome, Gloucester, Cirencester and all the places in between.


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4.9

Excellent

TrustScore 5 out of 5

72 reviews

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4.9

All reviews

(72)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I will be recommending them to all our neighbours and friends. Well worth the money. James and Sean arrived on time, both very professional, friendly and full of experience.

A full thorough inspection of the house, both external and internal, was completed over several hours, making sure nothing was missed. Using a drone, and thermal imaging equipment to aid their process.

They then created a PDF report with accompanying photos and descriptions of all of the issues and also a useful spreadsheet to keep track with the developer for making good all the items.

Most of our issues were fortunately minor items, but a couple of issue found which could cause huge financial cost to repair in the future so it’s well worth the initial investment to get these professionals in to identify issues we hadn't noticed ourselves.

They also took some cool external photos from their drone of our house and neighbourhood which was a bonus!

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

My first snag team

Booking process was straightforward and easy. With professional knowledge and years of experience they know what they need to look for. Efficient work. They provide extensive report in a pdf file and useful excel file for progress tracking. Happy with their work , the service was worth every penny.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Arrived on time, thorough survey by two experts in the field, Sean and James were everything we expected and more. They even put the drone up despite it being a blustery day. Recommend without hesitation.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We recently had the pleasure of working with Sean and James for the snagging our new build home, and I must say, they truly exceeded our expectations in every aspect. From their professionalism to their attention to detail, we couldn't have asked for a better experience.

They demonstrated an exceptional level of expertise throughout the entire process. The use of a drone was an additional bonus.

They provided us with a comprehensive report that included detailed photos highlighting the specific problem areas. The report was not only easy to understand, but it also categorised the issues as minor or major. They also provided an Excel tracker sheet which will allow us to monitor the progress of the snagging work.

The amount of information provided about the identified issues was remarkable. They went above and beyond by offering detailed explanations and guidance on how the developer could/should resolve each problem.

This was money well spent during the home-buying process. Their dedication to customer satisfaction makes them a standout business. We can confidently say that we would recommend them to anyone in need of new build snagging services.

Thank you, Sean and James for your exceptional service. You have made the process of addressing the snagging issues in our new home seamless and stress-free.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

New Homes Surveying - Highly Recommended

James & Sean completed a pre-exchange snagging survey on our new four-bed home. A pleasure to deal with throughout, very courteous, great attention to detail, and clearly both very knowledgeable of building practices (interior, exterior, groundworks). We received a detailed report itemising the many defects (minor, major) in a format suitable for the developer and our conveyancer, allowing us to move to the next step. Getting the survey completed was an essential step in the process and we made the right decision to use New Home Surveying.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant and thorough

James and Sean came to inspect our new 3-bed and did an outstanding and very through job. They answered all our questions and showed us clearly the issues they had found. So glad we had them as they identified loads of issues, including 3 major ones, we would never have known to check. This and the reassurance is worth the cost. They have been incredibly helpful with answering our follow-up questions as well and provided advice on how to approach the developer regarding the major issues. And an added bonus was having drone photos of our new house! Brilliant team, highly recommend.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

I can highly recommend “New Home Surveying” for their outstanding snagging service. Sean and James were professional, knowledgeable, and thorough during the inspection of our new build home. They identified issues we never would have spotted and looked into a lot more than just the finish, making sure everything was up to building requirements. Their attention to detail and commitment to customer service was outstanding and they made the time to answer all our questions. They really are the perfect choice for anyone looking to ensure their new build is up to scratch. Thanks again, Sean and James

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Sean from New Home Surveying, carried out a very comprehensive survey of our 3-bed new-build home. From the outset the whole process was efficient, informative and extremely helpful. Sean was very pleasant, patient and painstaking, explaining issues as he progressed around our home, answering questions we put to him.
We had delayed having a survey done, but after encountering numerous defects ourselves, we realised that for peace of mind a professional survey was needed. A short time after Sean's arrival, we had no doubt that we had made the right decision and the cost would be well worthwhile.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

New build survey

The team came out and surveyed our new build house at short notice. They were very friendly and professional. The survey carried out along with relevant photos, and snagging list and report was very thorough. I would definitely recommend them.

Credit to the team.
Thanks again

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

James and Sean from New home surveying…

James and Sean from New home surveying came to snag our 2 bed house in Malmesbury and have so say they were both fantastic!
Initially I didn’t think this survey was necessary but I’m so glad I changed my mind. There were so many faults and issues found which are soon to be rectified. This has now given me peace of mind. Exceptional service and would definitely recommend.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service , Great guys!

The guys came out and provided a fantastic service, an in-depth report and highlighted things we would of never seen! They have agreed to continue working with us and the developers to get the issues resolved and were very informative with their findings.

We will recommend them to all our friends on new builds and would like to thank them for a great service.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Will easily make your money back

James did our snagging, performed around 13 months after our completion, and he is a very friendly and trustworthy tradesman. He worked through our house explaining everything as he went along and what should usually be expected of a new build property. Having had the snagging done, we feel more justified in seeking improvements to our new build home and I'm confident that we will more than make our snagging cost back.

Would highly recommend to others thinking of having this done too. If anything, I'd suggest doing it early on - we thought leaving it later would be helpful in case anything came to light after a year of use, however James was so thorough that I think he likely would have spotted issues before any such deterioration occurred.

Thanks James!

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

New Home Surveying

We have just had our home surveyed by James in Wallingford. From the beginning when we first enquired the response was so quick, we had to book in January as this was the earliest slot available but I am so glad we waited for them to do the job! I can highly recommend James and his team, he is exceptionally knowledgeable, very professional and passionate about what he does! It was our first home so unsure of the process but James explained and updated me on his findings throughout the day. I am very impressed with the technology that was used during the day and in the price of the report. When the report came through it was very informative, clear and concise and arrived quickly! Very pleased with the service and would definitely recommend.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough! Fantastic

I have just had my new build apartment surveyed by Tom. The service from arranging the survey to receiving the final report has been exceptional. Tom took his time to explain his findings to me and even worked around me, looking at my study last as I was working from home. I received my invoice straight away and the report was in my inbox less than 5 minutes after payment. Each snag had a picture to show the issue and the detail provided will really help me liaise with my builders. I will be recommending New Home Surveying to anyone I know buying their next home. Fantastic!

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

A 5* service

Within 10 minutes of them arriving I was happy I’d chosen James and Sean to snag our house. From quick email responses to receiving the report a couple hours after they finish, I cannot fault them. The comprehensive report combined with their advice and explanations on the day, help you to actually understand the issues you’re flagging to the builder. Really nice blokes, clearly a wealth of knowledge between them, professional and respectful of your home. If you’re thinking of having a snagging survey done, you categorically will not regret having these guys in to do it.

December 30, 2022
Unprompted review

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