New idol Model Reviews 624

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the friendly, professional, and welcoming staff who made them feel at ease and confident throughout the process. Customers found the overall service and user experience to be excellent, with many praising the smooth process, efficient organization, and the enjoyable nature of their photoshoots. Many were particularly impressed with the makeup artists and photographers who helped them achieve stunning results and provided valuable guidance. However, some customers expressed dissatisfaction with the pricing, finding the cost of packages and portfolios to be excessive and feeling pressured to make immediate purchases. A few also mentioned a lack of clarity regarding additional costs for agency recommendations and felt the photoshoot itself was rushed or not sufficiently supportive for newcomers.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as a great... See more

Service

Users describe positive interactions with service, highlighting professional and helpful experiences. Many... See more

Price

Customers had negative experiences with price, often expressing dissatisfaction with unexpected and high... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was absolutely nervous attending this shoot yesterday. Didn’t think I’d be signed up! The make up artist got my make up perfectly! Matching my skin tone! I now have a better idea on applying make u... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic! Lovely people. What I loved about the team, everybody was very upfront. Incredible portfolio images and 2 agencies contracts now signed! I am Mature model looking for extra in... See more

Company replied

Rated 5 out of 5 stars

I can honestly say my experience at New Idol Manchester exceeded expectations. The team were fabulous — friendly, professional and so encouraging. The studio itself is stunning and creates such a... See more

Company replied

Rated 5 out of 5 stars

so I was shortlisted and was invited to have a test shoot assessment at impact digital photography studio. I must say I was excited but also sceptical before I arrived . The photoshoot was great. Ever... See more

Company replied


Company details

  1. Photographer

Written by the company

New Idol Models is the UK's Number 1 most trusted Brand and leading Mature and All ages model support service. We are dedicated to providing long-term career strategies, connecting models with top agencies, and offering the tools they need to succeed. New Idol Models is a leading model support platform and not an agency and does not guarantee work, our success comes from identifying aspiring models and providing them with the marketing resources and guidance necessary to excel in the industry. We work with all ages, sizes, and types, firmly believing that with the right support, anyone can thrive. We understand that starting a career in modeling can be overwhelming and confusing. But don't worry, we're here to help. With over 14 years of industry experience advising aspiring models, we continue to support those we believe have real potential until they are signed by an agency or confidently freelancing. At New Idol Models, we provide expert advice on your model potential, help you understand which types of modeling suit you best, and if you're serious about pursuing a career, we'll guide you in creating and building a professional portfolio. We have state-of-the-art studios in London, Birmingham, and Manchester to help you get started. Our clients return to us time and time again because we are transparent and honest from the very start. Our goal is for everyone to walk away happy, with clear direction and confidence in their future. For regular updates on safety, guidance, and industry insights, be sure to follow us on Instagram. https://www.instagram.com/newidolmodel/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

624 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Had a really great experience for my…

Had a really great experience for my first professional photoshoot. Everyone was so welcoming and made me feel comfortable straight away. Maggie did an amazing job with my makeup and hair- it looked flawless and photographed beautifully. Martha was also brilliant at guiding me through the poses. Highly recommend!

March 22, 2026
Unprompted review
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Reply from New idol Model

Hi Channon,

Thank you so much for your lovely feedback we’re really pleased to hear you had such a great first professional photoshoot experience with us!

It’s amazing to know that you felt comfortable and welcomed from the moment you arrived, as that’s exactly the environment we aim to create for all of our clients. We’ll be sure to pass your kind words on to Maggie and Martha — they’ll be thrilled to hear how much you enjoyed working with them.

We’re so glad you’re happy with how everything turned out, and we really appreciate the recommendation.

Wishing you all the best on your modelling journey, and we hope to see you again in the future!

Best Wishes,
New Idol Models Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Really good experience

Really good experience, relaxed atmosphere and very welcoming. Looking forward to working alongside everyone in the not so distant future.

March 19, 2026
Unprompted review
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Reply from New idol Model

Hi Bobby,

Thank you for your kind words and for choosing New Idol Models. We’re really pleased to hear you enjoyed the relaxed and welcoming atmosphere. Our team works hard to make everyone feel comfortable from the moment they arrive. We look forward to supporting you and working together in the near future.

Best Wishes,
New Idol Model team - Manchester

Rated 5 out of 5 stars

The experience was great

The experience was great, I felt pampered and the team in Manchester was amazing.

March 19, 2026
Unprompted review
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Reply from New idol Model

Hi Brenda,

Thank you for your lovely review and for choosing New Idol Models. We’re so pleased to hear you felt pampered and had a great experience with our Manchester team. We’ll be sure to pass on your kind words, and we look forward to working with you again soon.

Best Wishes,
New Idol Model.

Rated 5 out of 5 stars

Great Day

Felt realy comfortable and enjoyed working with the team

March 19, 2026
Unprompted review
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Reply from New idol Model

Hi Simon,

hank you for your kind review and for choosing New Idol Models. We’re really pleased to hear you felt comfortable and enjoyed working with the team. Creating a relaxed and supportive environment is so important to us. We look forward to working with you again soon.

Best Wishes,
New Idol Model.

Rated 5 out of 5 stars

Had an amazing experience…

Had an amazing experience today with the New Idol Model! We came to support our mum for her first ever portfolio shoot and Katie and her team were so friendly and accommodating. They made mum feel her best and as it was mothers day they made the experience memorable with a mini shoot of us all. Thank you so much Katie and co!

March 15, 2026
Unprompted review
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Reply from New idol Model

Thank you so much for your kind words it truly means a lot to us.

We’re delighted you chose to spend such a special occasion with us, and it was a real pleasure to be part of your mum’s first portfolio shoot. Hearing that she felt comfortable, confident, and celebrated is exactly what we hope to achieve for every client.

We’re especially glad we could help make Mother’s Day memorable for you all those moments are incredibly important to us. Please do pass on our thanks to your mum; she was an absolute joy to work with.

We hope to welcome you and your family back again in the future.

Rated 4 out of 5 stars

Better than expected!

Wasn’t sure what to expect to be honest. Absolutely no experience in this field, but genuinely was made to feel really comfortable and welcome.
The photo shoot was fun, and it’s always nice to have good pictures of yourself to boost your ego!!

Definitely would do it again and recommend it to others.

Thanks guys.

March 15, 2026
Unprompted review
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Reply from New idol Model

Thank you so much for your fantastic review!

We completely understand those initial nerves, so it’s wonderful to hear that you felt comfortable and welcomed from the start. Our team always aims to create a relaxed and enjoyable environment, especially for those new to the experience.

We’re so glad you had fun during the shoot and left with images you feel great about that confidence boost is exactly what it’s all about!

Thank you again for your recommendation, it really does mean a lot to us. We’d love to welcome you back anytime.

Rated 5 out of 5 stars

It's a great experience

It's a great experience, with professionalism.

March 15, 2026
Unprompted review
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Reply from New idol Model

Thank you for your kind feedback!

We’re so pleased to hear that you had a great experience and that our professionalism stood out to you. Providing a high standard of service while making the experience enjoyable is always our goal.

We truly appreciate your support and hope to welcome you back again in the future.

Rated 4 out of 5 stars

I had a lovely time

I had a lovely time from the onset at the studio with the receptionist, make-up artist, photographer and the consultant, I loved it and enjoyed myself.
It would have 5 star if the head office explained the break doqn of portfolio packages as I would have been prepared with the correct payment. Many thanks

March 14, 2026
Unprompted review
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Reply from New idol Model

Thank you so much for your thoughtful review.

We’re delighted to hear that you had such a lovely experience in the studio and that our team made you feel welcome and comfortable throughout that’s exactly what we strive for.

We also really appreciate your feedback regarding the breakdown of portfolio packages. This is valuable for us, and we’ll be sure to share it with our head office team to help improve communication moving forward.

Thank you again for your kind words, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

I immensely enjoyed my session with the team

I enjoyed my sessions with the team. The manager isna friendly and professional as the whole team They are all friendly and very courteous. There is an atmosphere of ease and it made me very comfortable
They wre also professional. I arrived early but they attended to me .tThe receptionist picked my call and opened the main door to me The make up was done perfectly well not heavy by a cety friendly make up staff
The camera lady is very is also.a cert friendly easy going photographer. She discussed my wears with me and took the pictures complementing me each time. I honestly enjoyed the whole experience
The studio is clean, quite and busy Dressing rooms great and big and private
I love the experience and hope to work with the new idol model team.

March 14, 2026
Unprompted review
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Reply from New idol Model

Hi Fiyedanasara,

Thank you so much for sharing such a thoughtful review we truly appreciate you taking the time to describe your experience.

We’re delighted to hear that you felt comfortable and welcomed by the whole team from the moment you arrived. Creating a relaxed, friendly and professional environment is something we work very hard to achieve, so it’s wonderful to know that this came across during your visit.

It’s also lovely to hear that you enjoyed working with the photographer and makeup artist, and that you felt supported throughout the shoot. We’re pleased that you liked the studio, dressing rooms and overall atmosphere as well.

Thank you again for your kind words it was a pleasure having you with us, and we look forward to seeing where your journey takes you.

Warm regards,
The New Idol Models Team.

Rated 5 out of 5 stars

Great experience

Great experience, lovely people, made me feel comfortable

March 14, 2026
Unprompted review
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Reply from New idol Model

Hi John,

Thank you so Much! very kind of you!

Best Wises,
New Idol Model

Rated 5 out of 5 stars

Great experience

Very enjoyable day. Friendly crew and professional set up and studio. Thanks for everything Kirstin, Kim, Charlotte and Alena 🤩

March 14, 2026
Unprompted review
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Reply from New idol Model

Thank you so much for your lovely review we’re really pleased to hear you had such an enjoyable day with us.

It’s wonderful to know that you found the team friendly and the studio professional. We’ll be sure to pass your kind words on to Kirstin, Kim, Charlotte and Alena they’ll be delighted to hear this.

Thank you again for choosing to spend the day with us. It was a pleasure having you in the studio.

Warm regards,
The New Idol Models Team - Manchester

Rated 4 out of 5 stars

The staff all made me comfortable and…

The staff all made me comfortable and relaxed, the photographs looked great.

March 14, 2026
Unprompted review
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Reply from New idol Model

Hi Tony,

Thank you very much for your kind feedback we really appreciate you sharing your experience.

We’re delighted to hear that our team helped you feel comfortable and relaxed during your time in the studio. That’s something we always aim for, so it’s wonderful to know you enjoyed the experience and were happy with your photographs.

It was a pleasure having you with us, and we wish you every success moving forward.

Warm regards,
The New Idol Models Team.

Rated 5 out of 5 stars

Great experience .

Great experience .. everyone really friendly and supportive
Give them a try 👌

March 12, 2026
Unprompted review
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Reply from New idol Model

Hi Jan,

Thank you so much for your kind review we really appreciate it.

We’re delighted to hear that you had a great experience and found the team friendly and supportive. Creating a welcoming and encouraging environment for everyone who visits the studio is something we care a lot about.

It was a pleasure having you with us, and thank you for recommending us.

Warm regards,
The New Idol Models Team

Rated 5 out of 5 stars

Really good experience!

Everyone is really welcoming, lovely, kind and helpful! They made the experience so much fun!

March 4, 2026
Unprompted review
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Reply from New idol Model

Hi Vaishnave,

This is a very kind review it was lovely seeing you at the studio and meeting the team we look forward to welcome you back in the future and you have any questions or queries please don't hesitate to get in touch but we wish you the best of luck on your exciting journey moving forward with your new portfolio!

Best Wishes,
New Idol Model.

Rated 5 out of 5 stars

Happy Client

The personnel in the studio were friendly and helpful, explaining everything one needed to know, making it easy to interact in the photography session. Although it was the first time, the guidance provided made it seamless and enjoyable. The pre and post guidance provided was very helpful, including the aftercare emails and calls from the studio.

March 6, 2026
Unprompted review
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Reply from New idol Model

Hi J Roberston,

We’re delighted to hear that our team helped make your first photoshoot feel comfortable and enjoyable. Guiding our clients through the process, especially if it’s their first time in front of the camera, is something we care deeply about.

It’s also lovely to hear that you found the guidance before and after your shoot helpful, including the aftercare support from the team. We always aim to make the whole experience smooth and supportive from start to finish.

Thank you again for your kind words it was a pleasure having you in the studio.

Warm regards,
The New Idol Models Team.

Rated 5 out of 5 stars

Real professional setup

Real professional setup. Big thank you to becks, Magda and Marta. Riki you’re a real gentleman. 1 hour phone conversation and was very smooth. Very grateful.

March 7, 2026
Unprompted review
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Reply from New idol Model

Hi Ecem,

We’re delighted to hear that you found everything professional and that your conversation with Riki was smooth and helpful from the start. We’ll be sure to pass your thanks on to Becks, Magda and Marta as well they’ll be very pleased to hear this.

It means a lot to our team to know you felt supported throughout the process. We’re grateful for the opportunity to work with you and wish you every success moving forward.

Warm regards,
The New Idol Models Team

Rated 5 out of 5 stars

Amazing company

Amazing company. So nice to be with a beautiful team inside a stunning studio. Love the Location. ❤️

March 4, 2026
Unprompted review
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Reply from New idol Model

Hi Erica,

Thank you so much for your lovely feedback we really appreciate your kind words.

We’re delighted to hear that you enjoyed the studio, the atmosphere and our location. Creating a welcoming environment with a friendly and professional team is something we’re very proud of, so it’s wonderful to know that came across during your visit.

It was a pleasure having you with us and we hope to see you again in the future.

Warm regards,
The New Idol Models Team.

Rated 1 out of 5 stars

HUGE RED FLAG!!!

New Idol Models is not a modelling agency, but a 'Support Service', or in my view and honest terms, a Portfolio Pusher, and an extremely expensive one at that. One that needs signing and paying for there and then.
The good reviews I've read all praise the photo shoot staff. I wouldn't disagree with that; they were very friendly. But this is just the starting point, when your head is full of dreams, and the reality hasn't set in yet.
Liam, my initial point of contact at NIM, has gone very quiet since my (successful) shoot, and has not returned my calls; not at all "supportive". I have, though, been contacted by Model Agencies that NIM are in cahoots with, Choice, Fusion, Buzz, and Models Direct. They couldn't get off the phone fast enough when I asked about any further fees though. That, in itself, I think, raises alarm bells and waves a HUGE RED FLAG.
These agencies, like all others, charge a commission on any work gained from them, understandably so. However, from my understanding, victims would also be paying commission to NIM for the referral, so essentially paying commission twice.
I've discovered that reputable agencies only require 2 or 3 good photos anyway (not even professional ones), so an expensive photo session isn't even needed.

February 28, 2026
Unprompted review
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Reply from New idol Model

Hi David,

We hope you're well and safe.

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found the studio team friendly and professional on the day of your photoshoot. Creating a welcoming and supportive environment is very important to us, and we’re glad that part of your experience reflected this.

However, we would like to clarify a few points for transparency. As you correctly mentioned, New Idol Models is not a modelling agency, and we make this very clear throughout our process. We are a portfolio and support service designed to help individuals explore opportunities within the modelling and talent industry through professional photography, guidance, and optional introductions to independent agencies and platforms.

It is also worth noting that none of the concerns raised in your review were mentioned on the day, and our team understood that you were extremely happy with your experience at the time. We always encourage clients to speak with us directly if they have any questions or concerns so that we can assist.

There is no obligation for clients to purchase any services, and many people attend simply to experience a professional photoshoot and receive advice about the industry.

With regard to the agencies you mentioned, these are independent organisations that operate separately from New Idol Models. They set their own terms, fees, and commission structures, which we have no control over. Like most agencies within the industry, they typically work on a commission basis for any work they secure.

It is also true that some agencies accept simple snapshots or digital submissions; however, many individuals choose to invest in professional images so they can present themselves in the strongest possible way when approaching castings and opportunities.

For updates, tips, and industry advice, we also encourage people to follow our verified Instagram page, where we regularly share guidance and information for those interested in modelling and the wider talent industry.

If you would like to discuss your experience further, please feel free to contact our support team and we will be happy to assist.

We wish you the very best moving forward.
Please feel free to contact us would love to have a chat.

https://www.instagram.com/newidolmodel

Best Wishes,
New Idol Model.

Rated 5 out of 5 stars

What a day absolutely fantastic 😊

What a day I had. From the moment I was called by Steve to the actual day it's self I felt completely comfortable. Magda was brilliant did my makeup to suit me not over the top and did very little to my hair kept it simple and naturally. The photographer Mario knew I was new to this so him been relaxed made me relaxed so I could enjoy the experience which I did the time flew by. Rebecca went through the photos and options with me and I didn't feel pressured or rushed at all. As promised Sarah called me re aftercare and I already have meetings setup with 2 Agency's. I hope work comes from it so will update my review if it does. It will be a few weeks before I get my website and Z-Card so can't comment on them yet.

February 28, 2026
Unprompted review
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Reply from New idol Model

Thank you so much for such an amazing and detailed review. 😊

We’re absolutely thrilled to hear what a fantastic day you had! From that very first call with Steve through to your shoot and beyond, it’s wonderful to know you felt comfortable and supported every step of the way.

Magda will be so pleased to hear you loved your natural look; enhancing your features without overdoing it is exactly what we aim for. And we’re so glad Mario’s relaxed approach helped you settle in and truly enjoy your first shoot experience. When time flies, we know it’s been a good day!

It’s also great to hear that Rebecca made the viewing session feel easy and pressure-free; that’s really important to us. And we’re delighted Sarah has already been in touch and that you have two agency meetings lined up; how exciting! ✨

We’ll be keeping everything crossed for you and would love to hear how you get on. Thank you again for trusting us with your journey; this could be the start of something very special!

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