New Leaf Debt Advice Limited  

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Rated 1 out of 5 stars

My accounts still went delinquent and reported bad to credit bureau when promised they wouldn't. Lots of promises broken and left with a mess when i stopped services with them after a month and a hal... See more

Rated 5 out of 5 stars

Excellent service. Your enquiry gets seen to very soon and the staff are lovely, every bit is explained to you along the way in how they may be able to help. Understand of situation rather than ge... See more

Rated 5 out of 5 stars

I am so happy with Alice Doble and Lauren Parkinson they made me feel so much better, I suffer with mental health and other health problems, with the debts pilling up and I couldn't cope anymore they... See more

Rated 5 out of 5 stars

I would highly recommend New Leaf to anybody seeking closure and piece of mind from debt problems. Craig and Lauren were so helpful and easy to talk to whilst remaining very professional. They tai... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, this company did everything they could to help me with my situation. They talked me through my options and got me on a path to clear my debts. Its been a weight lifted from me and I would highly recommend them to any family member or friend of mine.

February 16, 2021
Rated 5 out of 5 stars

Faultless!

Really good experience with this company, the team were respectful and understanding of my situation without judgement. Can’t thank them enough!

February 16, 2021
Rated 3 out of 5 stars

Still get repeated contact from creditors

They helped me sorting an IVA. They said I won’t get contacted by any of my creditors, well that’s not true. I’m still getting calls, texts and emails. I’ve sent screen shots to them via WhatsApp asking them why I’m getting them and they don’t bother replying. I also asked for the phone number of a manager to discuss it with them and they don’t bother replying.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. They are really thorough with the entire process and were really considerate to my personal circumstances. Would highly recommend to anyone who is struggling with debts you won’t regret using them!

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Understanding to my situation.

I found the Newleaf staff who I dealt with to be friendly and respectful to my situation and handled it with understanding and care, at what is a very stressful time.
They started the ball rolling straight away and were both fast and efficient and would have no problem in recommending Newleaf anytime.
Many thanks again to the team!

December 22, 2020
Rated 5 out of 5 stars

Amazing people.

Everyone is nervous about admitting that they have financial problems, and its embarrassing having to ask for help. I need not have worried, everyone that I spoke to was very sympathetic and understanding. Within 24 hours my money problems were sorted, I can't recommend these people enough.

December 12, 2020
Rated 5 out of 5 stars

Thank You.

I had got myself into a situation I didn’t know how to get out of and felt very embarrassed about it. My physical and mental health were starting to suffer so I called New Leaf on a whim when I was feeling at my lowest. What a great decision that turned out to be.
I felt no judgement and everyone I spoke to was understanding, caring and helpful. The advice I received was clear and understandable and I can’t explain how much weight has been lifted from my shoulders. I now feel confident and positive about my future. I wish I could remember the names of the people I spoke to but as a team they were excellent. Thank you.

December 4, 2020
Rated 5 out of 5 stars

Dear Reese, Please see above. which I have sent toy your e-mail. I will try to get Adam, to use this service. Regards, Andy

Dear Reese,

Many thanks for your advice and kind words. And yes, in no small part to you, I am much more relaxed.

I have not had such concerns in my life as we discussed; having never been in debt; ever. So as you appreciated, in the calming words and manner, you assuage some of my fears regarding my step-son's debt and reassured me how to deal with such debt collectors and that as Adam is 18 his debt is his own and not to let them in the house and other practical matters.

I am scared as to what the future holds for me and am reassured that following your advice I feel more able to put my affairs in order.

In these difficult days for all of us, you spent the time listening and showing me some empathy.

I am more well equipped to deal with both the bailiffs, and my son. We have already spoken and I didn't go "off the handle". Like I said, he is a good working lad, and will sort it.

Once again, thank you. And good luck for the future.... I hope your colleagues' and organisation value your natural abilities. As a former psychiatric nurse; I can spot these things.

Yours sincerely,

Andy

November 24, 2020
Unprompted review

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