New Skills Academy Reviews 

3,365
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, most reviewers found their experience to be average overall. Many customers appreciate the platform's ease of use and the flexibility to study at their own pace, making learning accessible alongside other commitments. People generally find the courses good, informative, and well-structured, with a wide selection and practical examples that enhance understanding. However, some people were dissatisfied with aspects of the subscription model, reporting issues with automatic renewals and difficulties canceling their accounts, leading to unexpected charges. A few other people also felt that some course content was basic, outdated, or lacked sufficient depth, suggesting that while the selection is broad, the quality can vary.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use and supportive of... See more

Product

People report positive experiences with the product, highlighting the wide variety and extensive choice of... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use and navigation, finding... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many expressing frustration over recurring... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding courses affordable and offering excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good courses if you’re just after basic knowledge on something. A lot of the facts and figures included in the business course I did were very outdated so I don’t think the courses can be updated regu... See more

Rated 3 out of 5 stars

I’d say my experience with New Skills Academy was just ok – nothing special. The courses I tried felt very basic and not particularly engaging, more like surface-level knowledge that most people would... See more

Rated 3 out of 5 stars

Varying quality of courses. A couple have been really repetitive, whereas todays really has cut the mustard and is faster moving and challenging.

Rated 5 out of 5 stars

They have a whole range of different courses to choose from that are related to so many jobs and every day life. They have courses in child minding, pet sitting, food safety, maths, English, animal ca... See more


Company details

  1. Education & Training

Written by the company

Join over 675,000 students who have taken one of our 750+ online courses. Study at your own pace and gain a certified qualification

Unlimited Course Access to 700+ courses for only £99 per year!

Written by the company

Find out more on our unlimited offer here - https://newskillsacademy.co.uk/subscription
New Skills Academy - An award winning business
As a family business we are dedicated to first class customer service. Our ethos as a family and as a business is treat everyone with respect and to be honest, helpful and respectful. This ethos has helped us win 6 awards for education, with our proudest moment coming when we won the Natwest Entrepreneur of the Year Awards for Family Business.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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3.7

All reviews

(3,365)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good value for money

The content of each course is great,easy to follow and with clear instructions. The person presenting the course speaks clearly and well.

The layout of the courses is good with a small test at the end of each module to help imprint information on the learner's mind.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Love this site!

Love this site!! I've taken so many courses during covid pandemic and a few of them helped me get a job afterwards. Definately coming back to get more.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent courses

The courses are excellent - easy to use and very useful. It's brilliant that you can dip in and out when you have time but your progress is saved, and being able to download and save course notes is very helpful.
Prices are great too!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great site for learners with difficulties

I have adhd and some learning difficulties and I find this site very helpful. They have different ways to learn (listening and reading) as well as a focus mode that only shows relevant information. I’m thoroughly enjoying learning through new skills academy.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I’m really happy with the promotions…

I’m really happy with the promotions and rewards this company offers- because of which I have been able to study a lot more courses than I ever would have been able to afford! Furthermore successfully completing these courses has better helped me to achieve much more from job interviews.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend NSA

New Skills Academy offer a wide range of online courses for us as a business to complete when time is available. Customer support are always helpful as well and prompt in their replies. Also, very competitive prices!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I recently enrolled in a course with…

I recently enrolled in a course with New Skills Academy and found the platform easy to use and navigate. The course content was clear and accessible, and I appreciated being able to study at my own pace. The materials were well-structured, and the certificates are useful for showcasing learning.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great courses and easy user interface

The courses I have undertaken - varying from business training to Microsoft excel training- have been very informative. The courses are broken down into modules which are concise. The tests at the end of the courses are usually challenging but achievable.

There are hundreds of courses on the platform and you can choose ones that suit your requirements and interests.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

New skills Academy offers a wide range of courses for anyone looking to enhance their knowledge or gain a brand new qualification. The courses being online also makes it easier to access them as I can complete modules when I have the time around my day job.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

my experience is amazing with this…

my experience is amazing with this company, i have learnt so much and i am finally able to learn about the career i want to do in the future, the layout of the work is amazing, easy to understand, i wouldn’t pick any other company to do my work with

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I found this website via Facebook and the proceeded to get my dog grooming diploma, my pet first aid certificate and now I’m doing my dog training one, this website explains everything, there’s an option to listen to the modules, there’s everything you’d need to get a qualification that you want to get, I mean I’m only sixteen and I’m more qualified than my boss at this point! I absolutely love this website and I definitely recommend it!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have done multiple courses with new…

I have done multiple courses with new skills academy . Easy to follow , and the fact they can be done at your own pace along side a job or a busy family life is a bonus . Easy access and you can even refer back to it once the course is complete . Would highly recommend to anyone wanting to learn new skills

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

“I recently completed the Pet First Aid…

“I recently completed the Pet First Aid course with New Skills Academy and I’m so glad I did. The lessons were clear, easy to follow, and covered everything from handling minor injuries to recognizing more serious health issues. I really liked that the course included practical examples and step-by-step guidance—it made me feel much more confident that I could help my pet in an emergency.

August 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great variety of courses but some down sides too

Great variety of courses whether up-skilling IT knowledge or looking for a new direction of employment. Plus that you can do more than one at a time to combine up-skilling and learning something new.
Beware though, not all employers will recognise qualification(s) as CPD and that courses I have worked through have ‘indicated’ a practice / reading time which can be rather long and then even longer for your time spent on the unit to be recognised; can’t complete until all units have been recognised as competed. This can be frustrating when up-skilling or refreshing knowledge.

August 21, 2025
Unprompted review

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