New Star Care Limited Reviews 64

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

New star is like a family and workers are not just workers but members of this family. Lots of flexibility and fun. You can directly get in touch with the manager on WhatsApp. Responsive employer and... See more

Rated 5 out of 5 stars

The New Star Care agency has been a breath of fresh to me. Always offering me shifts locally where possible. Very responsive Managers/Proprietors. Very helpful. Would highly recommend to anyone seekin... See more

Rated 5 out of 5 stars

Top notch heads-up on Client’s requirements and expectations. Melissa is kind and considerate, looks out for staff well-being and training (100%). It’s a super experience here. Thank you Melissa for y... See more

Rated 5 out of 5 stars

Getting on board with New Star Agency and Melissa was very straightforward and easy. What is required of you is to have all your paper works in check and to undergo some trainings to prepare you for t... See more

Company details

  1. Recruiter

Written by the company

New Star Care Limited is a care agency that has been running since May 2021. We provide reliable, experienced and fully trained Healthcare workers to Nursing Homes, Hospitals and Learning Disability Homes. Response time is 10 out of 10. We have competitive rates and work closely with our clients in order to give them the service they require.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

My Experience with New Star Care Limited Agency


As a support worker with New Star Limited Care Agency, I've had a positive experience providing care to clients. The agency values professionalism and provides thorough training to ensure that support workers are well-equipped to meet the diverse needs of clients. The team fosters a supportive and collaborative work environment, encouraging communication and teamwork among staff members. I appreciate the agency's commitment to client-centered care, prioritizing the well-being and comfort of those we serve. Overall, working with New Star Limited Care Agency has been rewarding, as I've been able to make a meaningful difference in the lives of individuals in need of support and assistance.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Agency

New Star Care is an amazing Agency to work with, they provide up to date trainings to staff to boost competency in providing the right support to clients. Good team spirit with staffs and management.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Getting on board with New Star Agency…

Getting on board with New Star Agency and Melissa was very straightforward and easy. What is required of you is to have all your paper works in check and to undergo some trainings to prepare you for the role you would be undertaking. All in all, it is a smooth process, very welcoming and warming. Melissa is always available and promptly answers to all your worries within her working hours, and would notify you when she’s out of office and who you should contact to solve your issue. Overall, New Star Agency is a great place to be with the help of Melissa who assists you by making everything run smoothly.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Flexible

Flexible, professional and friendly.I got into the care sector easily through NewStar care

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Cares about staff

Excellent employer/employee relationship, good staff training and retraining. I will choose Newstar over and over again.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE!

The online training and the transport service for the workers to access their daily job placements is an excellent experience that any worker could ever gain.

July 23, 2023
Unprompted review
Rated 3 out of 5 stars

Nice place to work

The company is trying in terms of giving opportunity to people to deliver. It's really nice working new Star, the only issue I have is not getting shift regularly. They need to work on throwing every shift open for people to pick from

July 22, 2023
Unprompted review
New Star Care Limited logo

Reply from New Star Care Limited

Thank you for your review. Shifts are always placed on the platform for workers to claim, updating your availability regularly will also help with bookings, we do require workers to be pro-active in their search for shifts. If you require any further assistance please do not hesitate to get in touch. :)

Rated 5 out of 5 stars

Newstar care limited is top of the table

Newstar care limited is one of the best,the staffs are well taken care of and there is always shifts for everyone,based on my experience with them I will say it's a top notch agency,the manager melissa is always available and open to listen to every staff individually always and I look forward to working with them in so many years to come

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Best Employer

My experience with New Star is Awesome. They train their employees the best way you can think of. They also make sure everyone is happy and comfortable. I will choose to work with them a million times more.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch agency to work

Top notch agency to work. Onboarding was seamlessly easy, shifts are always available(literally you will be the one adjusting the rotas),provide great transport service to get you to your shifts in time and back to your place. Always available for staffs support.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

New star is like a family and workers…

New star is like a family and workers are not just workers but members of this family. Lots of flexibility and fun. You can directly get in touch with the manager on WhatsApp.
They provided transportation as well if you don't drive.

July 21, 2023
Unprompted review

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