Purchased for my 10 year son, arrived the next day, tested it out yesterday and it does go at a great speed, maybe more suited for an older child/teen/adult, however ImSure my son will be fine,as all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If I could less than 1* I would. My husband checked these guys out on trust pilot before ordering ( all positive reviews) so he placed an order for 2 for our daughters. Arrived promptly - albeit to th... See more
1 star rating is too much. Nextgen Scooters are a con / scam. Scooter faulty shortly after set up. Nextgen did not respond to calls, messages or emails. Was lucky to be able to get refund from credit... See more
I feel sick and so mad with myself for allowing to be scammed by this company! Loads and loads of reviews, Facebook page, Instagram etc and excellent communication when order and surrounding delivery... See more
Company details
Written by the company
Next-gen e-scooter
Contact info
Birmingham , United Kingdom
- +447516388776
- Info@next-genscooters.com
- next-genscooters.com
Brought for a Christmas present
Brought for a Christmas present. my 14yr old loves it think I love it more it’s well worth the money highly recommend
Amazing customer service
Amazing customer service! such a quality well built scooter- thanks so much my Son is thrilled with it! (Oh and totally easy to set up, literally 4 little screws and it’s ready to go!)
Good excellent service
After being let down by a different…
After being let down by a different seller, I came across next-gen scooters. Ordered one and it came within two days. Great service and delivery. A very happy customer
I’d 1000% recommend this company
I’d 1000% recommend this company! I got let down by another company regarding a scooter. So I found next gen, I was a little nervous at first ordering another scooter online. Just in case another company let me down so close to Christmas.
But I ordered yesterday (18th) and it came today. Super fast delivery! And first class service! ⭐️⭐️⭐️⭐️⭐️
Really good service bang on 👍👍👍
Happy customer
Excellent customer service ordered on the 17th and it was delivered the next day. Will definitely recommend havent had a chance to try it as its a xmas present
Great service
More than happy with the delivery and quality of the scooter , highly recommended
Good scooters
Order 2 scooters took a week to come I did email after 4 days but no reply so facebooked messaged them and they did reply saying there was a delay.
On arrival one of the bells didn’t work on one and on the other one was a bit of plastic snapped off I didn’t bother sending them back as didn’t want to risk not getting them back for Christmas. apart from that they assembled easy and I had a quick go down the garden all looks good look forward to seeing the kids faces on Xmas days
Very happy with this
Waited a week for my two scooters to be…
Waited a week for my two scooters to be delivered because of the black Friday orders, was a bit disappointed when I opened the boxes as the chargers was not UK had a travel plug with it but don't fit properly apart from that lovely scooters. Two friends have order there's 1 of them was for his 2 children & my other friend for himself.
Absolutely amazing service,we spoke on…
Absolutely amazing service,we spoke on the phone with a lovely fella who answered all our queries really happy.
My son was so chuffed it is brilliant
Purchased for my 10 year son
Purchased for my 10 year son, arrived the next day, tested it out yesterday and it does go at a great speed, maybe more suited for an older child/teen/adult, however ImSure my son will be fine,as all his friends have these scooters too.
Pretty much all put together on arrival, just 4 small screws to fix handles into place required.feels very sturdy.
Brought the scooter of a facebook…
Brought the scooter of a facebook advert, absolutley superb, excellent quality and prompt delivery! Just ordered another for me!! Lol awaiting delivery!!
Very good well made
Brilliant Service From Start To Finish…
Brilliant Service From Start To Finish 👌 💯% Genuine Company The Scooters Are Brilliant Will Definitely Be Using The Company Again
I purchased my scooter three days ago…
I purchased my scooter three days ago and received it the next day with no issues whatsoever. I then called the helpline number as I was anxious regarding assembling the scooter as I hadn’t done anything like this before. The gentleman who answered the phone was very polite and kind, and guided me step by step on how to set it up, alongside the written instructions it comes with. I must it was very easy to assemble in the end. I love my scooter it’s so much fun and will definitely be purchasing more for my family members during Christmas. Thanks next gen! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





