NEXT-GEN Scooters Reviews 50

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Purchased for my 10 year son, arrived the next day, tested it out yesterday and it does go at a great speed, maybe more suited for an older child/teen/adult, however ImSure my son will be fine,as all... See more

Rated 1 out of 5 stars

If I could less than 1* I would. My husband checked these guys out on trust pilot before ordering ( all positive reviews) so he placed an order for 2 for our daughters. Arrived promptly - albeit to th... See more

Rated 1 out of 5 stars

1 star rating is too much. Nextgen Scooters are a con / scam. Scooter faulty shortly after set up. Nextgen did not respond to calls, messages or emails. Was lucky to be able to get refund from credit... See more

Rated 1 out of 5 stars

I feel sick and so mad with myself for allowing to be scammed by this company! Loads and loads of reviews, Facebook page, Instagram etc and excellent communication when order and surrounding delivery... See more

Company details

  1. Motor Scooter Dealer

Written by the company

Next-gen e-scooter


Contact info

3.3

Average

TrustScore 3.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! such a quality well built scooter- thanks so much my Son is thrilled with it! (Oh and totally easy to set up, literally 4 little screws and it’s ready to go!)

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

I’d 1000% recommend this company

I’d 1000% recommend this company! I got let down by another company regarding a scooter. So I found next gen, I was a little nervous at first ordering another scooter online. Just in case another company let me down so close to Christmas.
But I ordered yesterday (18th) and it came today. Super fast delivery! And first class service! ⭐️⭐️⭐️⭐️⭐️

December 20, 2020
Rated 5 out of 5 stars

Happy customer

Excellent customer service ordered on the 17th and it was delivered the next day. Will definitely recommend havent had a chance to try it as its a xmas present

December 18, 2020
Unprompted review
Rated 4 out of 5 stars

Good scooters

Order 2 scooters took a week to come I did email after 4 days but no reply so facebooked messaged them and they did reply saying there was a delay.

On arrival one of the bells didn’t work on one and on the other one was a bit of plastic snapped off I didn’t bother sending them back as didn’t want to risk not getting them back for Christmas. apart from that they assembled easy and I had a quick go down the garden all looks good look forward to seeing the kids faces on Xmas days

December 13, 2020
Rated 4 out of 5 stars

Waited a week for my two scooters to be…

Waited a week for my two scooters to be delivered because of the black Friday orders, was a bit disappointed when I opened the boxes as the chargers was not UK had a travel plug with it but don't fit properly apart from that lovely scooters. Two friends have order there's 1 of them was for his 2 children & my other friend for himself.

December 9, 2020
Rated 5 out of 5 stars

Purchased for my 10 year son

Purchased for my 10 year son, arrived the next day, tested it out yesterday and it does go at a great speed, maybe more suited for an older child/teen/adult, however ImSure my son will be fine,as all his friends have these scooters too.
Pretty much all put together on arrival, just 4 small screws to fix handles into place required.feels very sturdy.

December 6, 2020
Rated 5 out of 5 stars

I purchased my scooter three days ago…

I purchased my scooter three days ago and received it the next day with no issues whatsoever. I then called the helpline number as I was anxious regarding assembling the scooter as I hadn’t done anything like this before. The gentleman who answered the phone was very polite and kind, and guided me step by step on how to set it up, alongside the written instructions it comes with. I must it was very easy to assemble in the end. I love my scooter it’s so much fun and will definitely be purchasing more for my family members during Christmas. Thanks next gen! :)

November 25, 2020
Unprompted review

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