I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup. My car faces west, and in the summer I would frequently find the dashcam on t... See more
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Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... See more
Company replied
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the... See more
Company replied
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... See more
Company replied
Company details
Written by the company
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Contact info
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , United Kingdom
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
Promising delivery
January 4, 2023
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Order Status
No where to check the progress/status of my order. I'm unsure if I need to create an account but there is no checking without having to create an account.
January 6, 2023
Reply from nextbaseparts.co.uk
Hello Mickey
Thank you for taking the time to leave your review. We really appreciate your feedback.
I've managed to find your order details and can confirm that your order has been processed and despatched successfully. International orders are sent via an untracked service.
Orders being shipped to the USA can take up to 20 working days for delivery. Please allow sufficient time for the delivery to be made.
If your order isn't delivered within the estimated timeframe, please contact me via the following link so I can investigate further:
https://nextbaseparts.co.uk/pages/contact-us
Kind Regards
Eloise
Replacement 3M pad for 522GW
Found the replacement windscreen 3M sticky pad online and ordering process easy to follow. Part arrived promptly.
January 5, 2023
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Still waiting for delivery!!!!
January 5, 2023
Reply from nextbaseparts.co.uk
Hello Liam
Thank you for taking the time to leave your review. We appreciate your feedback.
I'm sorry to hear that your order wasn't delivered. I'm unable to find any correspondence from you using your email address. Please contact me via the following link if you still haven't received your order:
https://nextbaseparts.co.uk/pages/contact-us
Kind Regards
Eloise
Great service
December 28, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Not 5 stars as the delivery service is…
Not 5 stars as the delivery service is lacking. I’ve made a number of orders from Nextbase and the items have always arrived on time, usually delivered by DPD.
This is my first time ordering from Nextbase Parts and my order due today is delayed for some reason. My order from Nextbase ordered at the same time as the items from Nextbase Parts has arrived no problem. I paid for the delivery from Nextbase parts. Hasn’t arrived, Free delivery from Nextbase has arrived. Go figure.
December 2, 2022
Reply from nextbaseparts.co.uk
Hello
Thank you for taking the time to leave your review. We really appreciate your feedback.
I'm sorry to hear that your order was delayed. Unfortunately, the industrial action by Royal Mail caused some major delivery delays around the time that your order was placed.
I can assure you that services are back to normal and we aim to deliver UK orders within 5 working days.
Feel free to contact me via the following link if there is anything else I can help with:
https://nextbaseparts.co.uk/pages/contact-us
Kind Regards
Eloise
Superb customer service and delivery time
Great response to an online query and I was able to order it and it was dispatched the same day.
November 29, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
I got what I ordered and it does what…
I got what I ordered and it does what it is suppose to do.
November 7, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
It works
The low profile mini fuse tap had to be purchased separately from the hardwire kit because oddly it isn’t included in the kit. There are 2 other sizes they were no use for my Nissan Juke,
The good news is that the low profile mini fuse tap worked perfectly.
November 2, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Good on delivery
November 3, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Great quality and price customer…
Great quality and price customer service is top notch
October 29, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Fast Delivery from GB!
November 4, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
order was delivered quickly without any…
order was delivered quickly without any problems.
November 2, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Nothing more to be said other than…
Nothing more to be said other than excellent ,prompt and efficient service,sadly let down by the courier service who again delivered it to the wrong address.
November 2, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Great service and a speedy delivery
Great service and a speedy delivery, price was so cheap is was a bargain.
October 29, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Resolved quickly
Had a problem with the rear camera but on ringing and talking to a lady was quickly resolved. Excellent service thank you nextbase
October 14, 2022
Reply from nextbaseparts.co.uk
Thank you for your kind comments. We're happy we could help.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
The part that I required was available…
The part that I required was available and easy to order !!
October 29, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
I have had the 522 and now have 622 but…
I have had the 522 and now have 622 but having a problem with SD card requesting that it should be formatted which I have done three times & still saying the same question.
It cost £65 which is bad enough, so is the card faulty or the dash cam.
October 27, 2022
Unprompted review
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
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