I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup. My car faces west, and in the summer I would frequently find the dashcam on t... See more
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Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... See more
Company replied
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the... See more
Company replied
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... See more
Company replied
Company details
Written by the company
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Contact info
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , United Kingdom
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
Fantastic customer service from Eloise
Fantastic customer service from Eloise. Really went above and beyond in helping me sort out a few issues I had and finding the right equipment I needed. Always prompt in responding and very polite. A real asset to the company.
August 4, 2022
Unprompted review
Reply from nextbaseparts.co.uk
Thank you for your kind comments. I'm happy that I could help.
Feel free to contact me via the below link if there is anything else I can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
422gw Replacement battery
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done.
Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto circuit boards. It is very straight forward to do though watch brief tutorial on you tube 1st.
Good Comms from seller.!!!
August 14, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Good service on part ordering
Easy to find and order the part on the website - arrived within 2-3 days. A shame that the part that held the dashcam to the windscreen only lasted 6 months and needed replacement.
August 14, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with your item and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Windscreen attachment pad
Disappointed that the windscreen attachment sticky pad lasted less than a year and the replacement is very expensive for what it is. Replacement arrived as promised and hopefully this one will last longer.
August 13, 2022
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave your review and I'm very sorry to hear that the sticky pad lost its adhesion.
If your camera was within 12 months of the purchase date and you could provide us with your proof of purchase (receipt), we could have provided a replacement piece free of charge. Did you contact us to advise us of the problem?
Kind Regards,
Eloise
Brilliant item quick delivery very good…
Brilliant item quick delivery very good price.
August 13, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
I'm asked to write a review
I'm asked to write a review. So I gave a 3star. Why because I never give 5 atars. No company is worth it. The service was efficient nothing out of the ordinary as far as I'm concerned. Therefore the 3star is appropriate
August 13, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave feedback. We really appreciate it!
If there is anything further we can do to help, please do not hesitate to contact us via the below link:
https://nextbaseparts.com/pages/contact-us
All the very best,
Eloise
I had a problem with the suction pad…
I had a problem with the suction pad that sticks the dash cam to the windscreen, I ordered another one and it arrived quickly,thanks.
August 13, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with your item and the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Standard UK delivery can take between 3-5 working days from the date of order. I can see from your order details that the order was placed on Friday evening and delivered yesterday. Therefore, delivery was made within 3 working days.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Very helpful and swift
Very helpful and swift.
However was promised two pads but only one sent
August 3, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your feedback.
I'm very sorry to hear that only 1 x replacement sticky pad was sent out to you. I've arranged for another to be sent out by post today.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Purchased a front and back camera for…
Purchased a front and back camera for my Subaru Outback and 3 weeks later my car was totaled in a accident. I reached out to nextbase via email and within a reasonable amount of time, I was contacted by nextbase. They were sympathetic and allowed me the opportunity to purchase just what I needed to get my cameras back up and rolling. I was able to purchase just the rear camera mount and wiring for roughly $40. Had I not contacted nextbase, I would have had to purchase another rear camera, which comes with a wiring hand mount for $100. You guys and ladies are the best.
August 2, 2022
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Great customer service
I had an out of warranty issue with the windshield attachment and customer service went beyond my expectations to help me with my problem.
Thanks so much for your help Eloise was superb!!!
August 1, 2022
Unprompted review
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Nice to order just the part needed…
Nice to order just the part needed (suction cup) to repair the dashcam, rather than the much more expensive unit complete with Mag mount.
August 1, 2022
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We really appreciate it.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Fantastic customer service had an issue…
Fantastic customer service had an issue with my order and it the matter was looked into and resolved very quickly
July 27, 2022
Unprompted review
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Wonderful customer service
Wonderful customer service! Replied straight away to our enquiry and have replaced a part we had lost quickly and efficiently. We now have very happy children who can watch their dvds in the car again.
Thank you so much
July 19, 2022
Unprompted review
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We are very pleased to hear that you are happy with the service received!
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you for taking the time to leave your review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
Reply from nextbaseparts.co.uk
Thank you so much for taking the time to leave a review. We really appreciate your feedback.
Feel free to contact us via the below link if there is anything else we can assist with:
https://nextbaseparts.com/pages/contact-us
All the best,
Eloise
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