NextDayMobiles.com Reviews 111

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ordered a grade C Samsung phone, had low expectations but was very pleasantly surprised, literally one or two small marks and the battery life is very good. Very happy with it.

Company replied

Rated 5 out of 5 stars

I bought a refurbished Pixel 8 Pro from Next Day Mobiles which arrived in great condition. Unfortunately it suffered from some sort of hardware issue which caused the phone to overheat and turn off... See more

Company replied

Rated 1 out of 5 stars

Bought a phone from this company via Back Market which I would advise to stay clear of.this company sent me a phone a Samsung galaxy z flip4 for £212 WHICH WAS NOT FIT FOR PURPOSE AND UNCHECKED CORREC... See more

Company replied

Rated 5 out of 5 stars

My wife urgently needed to replace her failing mobile phone and found one on the Next Day Mobiles website. We ordered it around lunchtime on Thursday and it arrived within 24 hours, meaning that she... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

https://t.co/LVIVjTfNAy | Specializing in second hand mobile phones.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent. Phone in mint condition despite being refurbished. Fast delivery. Very happy. Would recommend 100%

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

Quality Control lacking - potentially insecure phone

Received a refurbished Pixel with bootloader unlocked. That means every time you power on the phone it will warn that it is not secure and you probably shouldn't use it. And that potentially the Android software on there is not genuine or has been tampered with.
Hardly something you can give to someone as the gift it was intended to be!
Given that it's unlikely to have been an attempt to distribute malware, this is presumably a result of whoever re-flashed the phone to a "clean" state didn't bother to do the job properly.
Hard to believe there is any quality control check done - couldn't miss something so obvious that shouts at you as soon as you turn the phone on.

I'm not a technical expert but I know enough that I was able - after a couple of hours' research - to re-flash the phone again myself with the official Android operating system AND lock the bootloader afterwards.

I imagine few customers would know how to handle this problem and would have had to return the phone.

Even though I've got it into a usable - and secure - state given the lack of quality control I'm now on tenterhooks to see whether the phone will actually work reliably after it's given as a gift.

November 25, 2022
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Really sorry to hear that. Customer satisfaction is a priority for us so we were really devasted to hear you weren't happy with your experience with us.

We would love to make things right, but as there is no name, or order number left with this review we can't locate the order. Please could you reach out via the contact us page on our website.

Apologies again,
Kind regards,

Rated 5 out of 5 stars

First time purchase

First time purchase. Delivered next day. No hassle. Definitely recommend and definitely use again when needed.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

This is the second phone I've purchased…

This is the second phone I've purchased from next day mobiles.Phone was in great condition, not a single mark on the screen, only a few tiny marks on the back of the phone. It looked almost new. Both phones delivered quickly and well packaged. Would highly recommend next day mobiles

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

My wife urgently needed to replace her failing mobile phone and found one on the Next Day Mobiles website. We ordered it around lunchtime on Thursday and it arrived within 24 hours, meaning that she was up and running by tea-time.
The quality of the phone was also exactly as described (excellent).
When we next need another replacement handset, we will be going straight to Next Day Mobiles.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Good setup, great service!

Their website is easy to navigate and I found exactly what I wanted by using their filters. The price was fair so I placed my order. My phone arrived one day earlier than expected and was exactly as described. I wanted the best condition and that’s what NDM delivered.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service & Phone

Rushed an order through for me even after 3pm - phone was better than I thought when it arrived next morning! Very happy with these and would definitely recommend to anyone. See you again soon

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Quick Service and Good Quality

I recently bought a Samsung Galaxy S10 specified as 'good condition and it's pretty much perfect, everything works well on it so far. Much cheaper comparatively to Envirophone and giffgaff

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very user friendly site and great service

Very user friendly site - no messing around - easy to pay, and then a knock on the door next day as the phone arrives. And phone neatly set up to get organized with as few clicks as possible.. Can definitely recommend

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Ordered the phone with standard shipping and was posted with next day delivery which was really nice.

Phone is perfect, as described and I couldn't be happier with the service provided

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant quick service for once a…

Brilliant quick service for once a company that makes it easy for customers, the phone was a grade B but much better not a mark on the phone. Will definitely use you again.

Thank you R E Brown

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great products and support

When I ordered my pixel 4xl from next day mobiles, it was incredibly quick to arrive (next day as the name suggests) and it came well packaged in absolutely immaculate condition. The phone was as good as described and worked perfectly with the battery life still strong and the phone running as expected overall.

Indeed if you want a great phone for a discounted compared to retail, 2nd hand is definitely the way forward. And this company definitely gives you the piece of mind to know that the phone you receive will be refurbished to a condition that you wouldn't even notice it had been used by someone else.

I must also note the great customer service because I bought the phone over 7 months ago and recently the nfc chip has been playing up and the battery may have become swollen... This was not my fault and not the fault of next day mobiles' refurbishment. But they sent me a label for free to return it and within 2 days they sent me a full, no questions asked refund, in order to get myself a new phone.

I highly highly recommend next day mobiles and would like to thank them for their excellent customer support.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Good company

They had the phone I was looking for at a great price. When it arrived I was impressed with the near perfect condition and all working as it should.

September 1, 2022
Unprompted review

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