Absolutely love NGRAVE Zero and app! Super easy to use but more importantly super secure and knowing that my assets are secure is everything to me! I can focus on other issues like growing my portFo... See more
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Set up was EASY! Follow instructions to be sure you don't mis-interpret the correct steps to ensure you have the COLDEST wallet available. Got mine a year ago and couldn't be any happier. Used others... See more
Ngrave.io is fantastic! I’ve had the best experience with liquid app and I’d love to see visual biometrics added. Plus, customer service is on point. Seriously, the Ngrave cold wallet, and their team... See more
Very expensive If battery stops working you have to buy a complete new wallet or need to put it on charger continuously, not a good option for such an expensive device. Not fully open source. Limi... See more
Company details
Written by the company
NGRAVE is a blockchain security provider offering a user-friendly end-to-end solution for individuals’ digital assets and cryptocurrencies self-sovereign management.
Contact info
Brussels, Belgium
- support@ngrave.io
- ngrave.io
4.7
Excellent
313 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent hardware wallet with focus on…
Excellent hardware wallet with focus on security, key generation and key recuperation.
June 1, 2025
Unprompted review
Great customer service! Well thought out product!
I very rarely get compelled to write reviews, but here we are again after a long break.
I have been a customer of Ngrave since their crowdfunding days, and got to watch their journey to create their product through great communication and customer updates. They have kept that same customer relationship ethos through the now nearly 5 years as a full fledged company with a great product that they fully stand behind with a very human approach. It’s rare these days to find a company with the old school approach “the customer comes first”!
Through our relationship I have always recieved prompt replies to any concerns within 24 hours with kind, human, well drafted responses. Seems fitting to write this review on “Trust” pilot, cause this is one to 100% trust. Dive in and enjoy some old world customer service and a great product line! Well done Ngrave! Bene and Jay are GREAT!
July 25, 2025
Unprompted review
Coldest wallet
Got one as it is the safest cold wallet out there. I will never return to ledger. Loved the chiseling process and looking forward to all the upcoming feature that will be launched soon!!
June 1, 2025
Unprompted review
Reply from NGRAVE
Thank you so much for your kind words! We're thrilled to hear you’re enjoying your NGRAVE experience and the GRAPHENE backup process. We truly appreciate your trust in our security-first approach and look forward to bringing you more powerful features soon!
BRAND NEW NGRAVE
BRAND NEW NGRAVE. SET IT UP. FIRST TIME LOGGING IN WAS A PROBLEM W FINGERPRINT,TOOK 4 TRIES. 2ND LOG IN ATTEMPTED OVER 20 TRIES IT DOESNT RECOGNIZE-CANNOT GET INTO DEVICE. YOU CANNOT GET ANYONE ON THE PHONE AS NGRAVE ONLY OFFERS EMAIL SUPPORT. SUCK PRODUCT FOR THE MONEY!!! BUYER BEWARE!
June 26, 2025
Unprompted review
Reply from NGRAVE
Hi, we’re sorry to hear about your experience. This definitely isn’t the level of quality or service we aim to deliver. Please get in touch with our support team at support@ngrave.io so we can look into your fingerprint issue and help you access your device as soon as possible.
I love my Ngrave
The Ngrave videos were helpful and the product is top notch. If security is your main concern, Ngrave it the product to purchase!! I love my Ngrave!
Tajna Kleflin
June 21, 2025
Unprompted review
Bene is amazing
Bene is amazing. He was incredibly helpful in settign up my firmware update and explaining the advanced features of the wallet. Highest recommendation!
June 19, 2025
Unprompted review
Ben is a real star!
Ben is a real star! He's always open to help with care and interest. My experience with NGRAVE and Ben is positive and thanks to him I've also learned a lots of new things and features about the APP.
June 16, 2025
Unprompted review
Top Wallet to keep your assets save
June 4, 2025
Unprompted review
I am more than happy with all aspects…
I am more than happy with all aspects of the NGRAVE so far.
May 5, 2025
Unprompted review
Great experience with ngrave
Great experience with ngrave, can't complain 👍
January 14, 2025
Unprompted review
Best product to be save with your…
Best product for your digital assets. Great customer service !
April 8, 2025
Unprompted review
NGrave wallet is far superior in its ease of use and security
I purchased an NGrave wallet a few years ago now and believe it is by far the best wallet I have. I previously had a Ledger and a Trezor wallet and I find the NGrave far superior in its ease of use and security. It is also constantly adding more tokens that you can store on it.
I would strongly suggest to anyone thinking about purchasing a Cold Wallet to consider the NGrave, I believe you will not be disappointed.
April 17, 2025
Unprompted review
Fantastic customer service
Fantastic customer service. Very responsive, thorough, and professional.
March 12, 2025
Unprompted review
Great quality product
Great quality product. Sturdy, high security, and not a pain in the ass to use unlike Ledger. Webcam qr scan is a bit frustrating but that cud be my laptop's problem.
The customer service is top notch. They'll help u solve ur problems promptly, with detailed steps. Just a great company delivering a high quality experience
January 1, 2025
Unprompted review
I have three NGRAVE zero devices…
I have three NGRAVE zero devices because it's simply the best product in the market.
The customer support is quick and super helpful.
I can sleep at night knowing my crypto is safe.
March 30, 2025
Unprompted review
Very friendly & professional support
Very friendly & professional support, quality products.
Quick and efficiently.
Great product !!!!
November 26, 2024
Unprompted review
The finest wallet made.
March 25, 2025
Unprompted review
Best cold wallet out there!
March 25, 2025
Unprompted review
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