NHS Credit Union Reviews 

The whole process was seamless, stress free and fast. The percentage being paid back is also great compared to other offers I had and I am glad I joined the nhs credit union.

The NHS Credit Union provides an excellent service that is both professional and member-focused. Their staff demonstrate a high level of care, efficiency, and understanding, ensuring that the process of saving and borrowing is straightforward and stress-free. It is reassuring to know that financial services are being delivered with such integrity, while also directly supporting NHS staff and their families. The NHS Credit Union is a trustworthy, reliable, and valuable organisation. Overall I’ve had a great experience with the NHS Credit Union.

The NHS CU have always been there to help when I’ve needed it despite my poor credit score. The application process takes slightly longer than other loan firms but they are a responsible lender and trustworthy. The rates are also sensible. I wouldn’t hesitate to recommend them.

I’ve used this service for years and recently Natalie has gone above and beyond to help me. With a lot of changes in the family this was not an easy task but she worked through everything with me patiently and she was so helpful and friendly. She deserves a big pay rise!

Smooth and easy process.

Very helpful and clear communication

Great communication and helpful friendly staff

I applied for a consolidation loan, the process was smooth and efficient. The contacts were polite and helpful, I’d definitely recommend them and use them in the future

Professional, timely correspondence

Great experience, excellent customer service and support throughout.

Professional, patient and always trying to get the best result possible.
Always helpful with any questions I had

Professional, friendly and kind. Even though sometimes decision is not what you want, people have your best interest in hearts. That counts for something! Super grateful for all the help and support received from Natalie and Richard.

Had loans and savings with them for a few years now and recently applied to extend one loan. I have nothing but praise, each contact is kind and helpful, they are reasonable, and it’s clear every loan application is processed by a human.

Fantastic support, easy access to services !!

Applying for a loan with the NHS credit union was simple and quick. The staff made it a very easy process.

Very friendly and good customer service

I applied for a loan which is quite a in depth process. I had to make a few phone calls on things I was unsure of. The staff couldn't have been more helpful and they never once made me feel I was being a nuisance. They were always extremely polite. They also gave me clear instructions in the process through the app too.

The NHS Credit Union has become a part of my family in terms of being there when they are most needed. They're not just another loan company, but an exquisite loan company that has the interest of their customers at heart. They have been very helpful and always there for me whenever I call on their helpful hands. Please, kindly accept my sincere thanks and gratitude from me and my family wholeheartedly.

Very easy to apply, all relevant checks are done, and loans are super affordable to repay, friendly customer service too

I have been a NHS credit union customer for years
They never let me down
And with the deductions from my wages it makes it so much easier to save & get a loan for holidays etc
The service has a quick turn around time and the staff are so helpful