NiceCans.co.uk 

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Rated 5 out of 5 stars

It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a b... See more

Rated 1 out of 5 stars

Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Call... See more

Rated 4 out of 5 stars

Ordered I pig docking station for daughters xmas present on 01/12/11. dely quoted upto 5 working days. E.mailed 09/12/11 as not received and no update as promised. Prompt apology received and advised... See more

Rated 1 out of 5 stars

I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on p... See more

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Rated 5 out of 5 stars

Excellent - quick delivery & in stock for Christmas.

The 'Angry Birds' game had sold out in lots of shops I'd tried as well as all the big internet sites (1 week before Christmas). As this was the only thing that my 6 year old niece said she wanted, I was keen to get it for her so she wasn't too disappointed. I ordered it from nicecans a week before Christmas and the service was great. The game arrived within 5 days of ordering so I had the pleasure of watching the 6 year old jumping up and down on Christmas Day when she realised she'd got her wish! The exact same game was listed on Amazon for £13 more (the price had gone up as stock was running out I think). I was very pleased I used nicecans and would recommend them.

December 29, 2011
Unprompted review
Rated 4 out of 5 stars

no issues

struggled to get this as everywhere had sold out. So happy when still in stock here, no issues with quality or delivery

December 27, 2011
Unprompted review
Rated 3 out of 5 stars

Pleasantly surprised

I placed my order but it didn't arrive when originally suggested. So I searched for reviews and nearly had a heart attack. After reading lots of very bad reviews, I would have put money on my order not showing up. But low and behold it arrived in good time for Christmas and my daughter was delighted.

Thank you very much NiceCans for coming through.

December 27, 2011
Unprompted review
Rated 5 out of 5 stars

Great PRICE and FAST FREE DELIVERY

Price of the item i ordered was cheaper than anywhere else plus the added bonus was that no one else offered FREE delivery item arrived in a few days during christmas busy period thats what i call great service.

December 27, 2011
Unprompted review
Rated 3 out of 5 stars

Great price but order comms not so good

They had the best pricing for wii controllers, but the order processing notifications / customer service were poor, I wasn't sure if we were going to get them before Christmas. An 0844 customer service number is not a plus when you are trying to contact them.

December 27, 2011
Unprompted review
Rated 4 out of 5 stars

Great Value

Angry Birds gifts were great value - more than half the price of high street shops - my 10 year old loves them. Original update was a bit slow due to volumes of orders but all contact was very polite and friendly. Products arrived in good time.

December 27, 2011
Unprompted review
Rated 3 out of 5 stars

good prices but ..

Ordered Sony headphones in orange my daughters favourite colour. They sent green ??? And they were for christmas thanks you muppets...

December 26, 2011
Unprompted review
Rated 3 out of 5 stars

Delayed service

I purchased a cover for an iPhone and it didn't arrive. I phoned them and they explained that my purchase showed paid but there system hadn't updated it thus it hadn't been dispatched so they said they would post it straight away. After not receiving it after a week I phoned again and said ti hadn't arrived. They said they would send another one which did finally arrive after a week. It would be better if you could track you package as this would give more confidence, as I had read some other reviews after purchasing that caused great concern and filled me with doubt that it would arrive.

I would probably use again but only for cheap items or use a credit card so if it doesn't arrive you have financial safety net.

December 26, 2011
Unprompted review
Rated 1 out of 5 stars

rubbish customer service, goods never arrived, money not refunded

I purchased this item in November and it still hasn't arrived even though after weeks I managed to get in touch with the company and they agreed to send another one out. It still hasn't come. They never answer the phone and many websites state this site is fraudulent. Beware.

December 25, 2011
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk

Sorry for the delay. please can you change the review now that the case has arrived with you?

Rated 5 out of 5 stars

Excellent at a busy time

I hunted everywhere for the angry birds game. I back ordered it on this website and hoped it would arrive in time. They emailed me to say i would receive it a few days before Christmas and they stuck to their word. I received it the 21st December.

One very happy customer.

December 24, 2011
Unprompted review
Rated 1 out of 5 stars

Should be called 'Hopeless Cans'

Order placed 10th December for XBox Controller. Money taken from my account 12th December. Chased order on 20th and received response to say the order was incorrectly marked as unpaid in the system and item would be with me in two days. Now 23rd Dec, no controller, no email, no apology and NO ANSWER on the alleged customer service phone number !!!!!!! That just about says it all - clearly they are hopeless and from reading other reviews, might I suggest Play.com who seem to have a reliable and trusted way of keeping customers happy. I've cancelled my order with this outfit but daresay getting the money back will probably be a fight too !!!

December 23, 2011
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk

Sorry it failed to arrive on time. we refunded you in full. please can you update the review to show this?

Rated 1 out of 5 stars

NiceCans TOTAL waste of SPACE!!!!!!! 0/10

Ordered Angry Birds Knock on Wood on the 5th December they took my payment out on the 6th December. It is now December 23rd and NO GAME!! No answer of telephone or response to email. absolutely disgusted! They were quick to take my money but haven't got the decency to acknowledge my emails or the update me with progress!!
Extremely ticked off! Have never had such POOR customer service!!

December 23, 2011
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk


Hello sorry i see it was sent, we will chase royal mail as we sent it recorded post to you

Rated 5 out of 5 stars

First Class

I am happy to admit that my first and negative review was submitted in haste I now revise that review and accept that receiving the incorrect item was due, in combination, to the increase in orders due to the Christmas period and then the delay in responding to my emails was wholly due to the closure over the Christmas and New Year period.

Now that they are open again, Nicecans have expedited the delivery of the correct item, which I have now received, with the required postage paid bag enclosed for the return of the incorrect item.

They now deserve the 5 star rating for speedy delivery, good packaging and a product as described

December 23, 2011
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk

I have sent the correct item and prepaid returns envelope. We are very sorry for the mix up with the wrong model.

Rated 3 out of 5 stars

Bad communication.

After chasing up the wearabouts of my angry birds game order -without phones been answered or emails been returned my game ordered on the 3rd December arrived today in time for Christmas on the 23rd. Better late than never but the firm needs to get better organized and try and clear their bad reviews which you put you into a state of panic when the goods have not arrived.

December 23, 2011
Unprompted review

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