NicheGallerie.com Reviews 

Excellent service. Ordered a bottle of Kredo by Nishane to the UK and the delivery timelines were as stipulated on the website.

No issues with the authenticity of the product. Package was wrapped safely.

They are also quite helpful on their WhatsApp.

A very disappointing experience. My order was marked as delivered by FedEx, even though I never received the package. The delivery was signed off by the driver while I was not at home at the time. I never authorized the parcel to be left unattended. Since then, I have been sent back and forth between FedEx and Niche Gallerie, with neither taking responsibility. Weeks later, I am still without the product or a refund. This is not how lost shipments should be handled by a professional retailer. €848 down the drain. DON'T BUY HERE!!!

Edit 24/12/25: They claim the order was “delivered” and even go so far as to say there was a matching delivery signature (how could they possibly know how my signature looks like?). This is simply not true. I was not at home at the stated delivery time, never authorized the parcel to be left, and did not sign for anything. The so-called signature was written by the driver himself.

Instead of taking responsibility as the seller, they hide behind FedEx and now start twisting the facts to make it look like the issue is closed. They also bring up shipping insurance after the fact, as if that excuses a parcel being falsely marked as delivered.

Even now, while the parcel is still missing, they continue to misrepresent the situation publicly rather than acknowledge what actually happened. Very disappointing handling of a straightforward delivery dispute.

The website is easy to navigate, has simple selection boxes, provides descriptions, and most perfumes are cheaper than other sites, though not all are. Some perfumes have similar prices, and the site includes perfume notes and ingredient lists. But I hope next time my order arrives within two days as usual. You deserve five stars, but this time four is enough.❤️✌🏻

The best place on the planet to buy authentic niche and designer fragrances at unbeatable prices. Extremely satisfied

Great prices and fast delivery! (Beware of Customs fees of ulyou are buying from EU)

Delivery took 1 day. Definitely original. Bought Amouage Guidance 46 at over AED 500 off, which is a great price considering it costs over 2K usually. Really happy with the service and will be purchasing from them again.

Amazing experience — the perfumes are absolutely beautiful, delivery was fast and safe, and everything arrived perfectly!

FAST delivery through fedex, affordable prices for luxurious perfumes. This is my go to website for all my rare, niche and luxurious fragrances.

Had a great experience with NicheGallerie, including delivering the product and the authenticity. 100% satisfied

I ordered Thomas Kosmala No. 4 from you, and after using it for three days, I can say only one thing — it’s 💯 a fake. I’ve had this fragrance before, and the original lasted for a whole day on me and my clothes. The one I received from you doesn’t last even an hour and has no trail at all like the real one does.
I do not recommend ordering from this store.

I placed order #77951 with Niche Gallerie on September 1, 2025, through Tabby. Their website showed my order as Cancelled/Unsuccessful, yet the payment was still deducted.

I contacted the store many times, but they ignored me until two days after my final notice. When they finally responded, their communication was rude and unprofessional. Instead of acknowledging their system error, they tried to impose unfair deductions (3% transaction fees and even “restocking fees”) for an order that was never processed or delivered.

Only after I escalated the issue with Tabby and warned about legal action did they refund the full amount.

Yes, I received my refund — but the entire process was stressful, unnecessarily delayed, and handled with a complete lack of professionalism. This is not how a serious e-commerce business should treat customers.
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Update (Response to Merchant’s Comment):

Let’s get the facts straight.

First of all, we never spoke. You don’t even have a customer service phone number for buyers to reach you — everything is through delayed WhatsApp messages.

Second, whether it was during your “business hours” or not is not my problem. I placed an order, you immediately charged me, and at the same time your website immediately rejected it as Cancelled/Unsuccessful. I messaged you right away, not because I “made a mistake with my order” as you claim, but because your system took my money and failed.

If your system was really “holding for security reasons,” then say so. Show “Pending” or “Processing.” Don’t show “Cancelled.” That’s sloppy and confusing. Honestly, just pay someone $30 on Fiverr to code it properly — it’s a basic fix any professional e-commerce site should already have.

And no — you were not “ready to help.” I messaged you many times, and you only replied after my final notice. Whether it was 16 hours or 2 days doesn’t matter — my money was stuck abroad with no proper response, and that’s unacceptable.

Then you tried to charge me 3% fees for your own technical problem. Only after I warned that I would file a complaint with the UAE Commerce Department and involve my Dubai lawyer did you refund the full amount. That’s not a “goodwill gesture,” that’s fixing your mistake under pressure.

Your processes are vague, your customer communication was rude, and the whole experience was stressful and unprofessional. That’s the truth.

Readers: I have all the screenshots and WhatsApp messages to back this up. If anyone wants proof, just ask me.

As usual extraordinary service

Amazing selection of perfumes and outstanding customer service! I found everything I was looking for and more. Highly recommended for fragrance lovers! I’m addicted to Niche Gallery website 🤗

First time and I am satisfied with the perfume and the sample 👍🏻 but small comment regarding the shipment. It took 3 days to dispatch I hope next time they ship it the next day of my order 🤝

Also the website need upgrade or they need app because the website is so laggy

Inaccurate product description. All I received was an apology. Customer service didn't even offer a replacement or reimbursement; just their regrets.

thank you for every thing

Always a great experience with Niche Gallerie! Authentic perfumes, fast shipping, and careful packaging. Customer service is responsive and professional. Highly recommend!

Great collection of niche fragrances. Package arrived safely on time 👍🏼

Original products with free shipping options. Thanks for the free samples with the order. Will order more soon.

Best Customer Service and Authentic Products.