NicheGallerie.com Reviews 

430
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Got my second bottle from @niche__gallery and I’m really impressed with the quality. I’m glad I got my Amouage Lustre from them—it smells amazing. Their customer service is excellent and delivery was... See more

Rated 5 out of 5 stars

I ordered two perfumes and had a great experience overall. Customer service was very responsive and answered all my questions quickly. It was super easy to communicate since we talked through WhatsApp... See more

Rated 4 out of 5 stars

The website is easy to navigate, has simple selection boxes, provides descriptions, and most perfumes are cheaper than other sites, though not all are. Some perfumes have similar prices, and the site... See more

Rated 5 out of 5 stars

I have ordered 3 times from niche gallery & they are fully trusted, I will keep ordering more & more. Their fragrances are legit & their prices & discounts are really worth it. The variety of the nich... See more

Company details

  1. Perfume Store
  2. Online Marketplace

About NicheGallerie.com

Written by the company

Important Notice: NicheGallerie.com is not affiliated with or connected to 'parisgallery.ae (The Niche Gallery)'. Please ensure you are reviewing the correct business.

NicheGallerie.com is an online platform specializing in high-quality niche and designer perfumes. We offer a straightforward and transparent shopping experience, making it easy for customers to find and purchase their ideal fragrance.

To date, we've processed thousands of orders and have a strong following across social media platforms, growing our community one fragrance at a time. Our digital platform, NicheGallerie.com, is constantly updated to offer the latest in fragrance trends and customer preferences.

NicheGallerie.com has a dedicated team of fragrance experts who ensure that each bottle meets the highest standards of quality and authenticity. We offer multiple payment options and fast worldwide shipping, with a presence that extends globally. Our customer service team is always available via live chat, ready to assist you in finding your next "signature scent."

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

430 reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(430)

40 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer Feedback

When it comes to customer service and supporting when needed, unfortunately it’s very bad, especially in urgent situation. They will be alike a lot of delay and a gab of communication between the customer service and the delivery company and also when it comes to the packaging as you know, it’s perfume and the perfumes being impacted when it exposed to heat so sometimes I receive the delivery and the box itself. It feels hot and actually that impacted one of my perfumes that I ordered from you. I would always try to highlight this to customer service however it’s rare to find someone who can actually assist and help especially as a reseller and I’m ordering a lot of perfumes and you can check that by my contact details as sometimes the delay it affect my customers also and sometimes I request for an urgent delivery although I’m highlighting that I can pay higher fee for the delivery still I’m not finding any assistance so if you ask me the oval or experience 1 to 10, I’ll say unfortunately it’s 5 and 5 it’s for the authenticity of the perfume itself and the payment method. It’s actually secure and the payment options also.

June 14, 2025
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Reply from NicheGallerie.com

Thank you for your honest feedback and continued trust in us. As soon as we saw your review, our team reached out directly to understand the concerns better, and we’re glad we had a positive conversation to clarify everything.

All the points you raised have been acknowledged and addressed internally. As you mentioned, this was feedback rather than a complaint, and we’ve taken it seriously to improve our coordination, packaging care, and support responsiveness, especially for frequent buyers like yourself.

We truly hope your upcoming orders reflect these improvements and meet your expectations fully. Looking forward to serving you again.

Rated 4 out of 5 stars

Overall good experience

Overall good experience, however, the delivery time to Kuwait is longer than I expected

June 13, 2025
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Reply from NicheGallerie.com

Thank you for your order and positive feedback. We're glad you had a good experience overall. Delivery to Kuwait may take a few extra days depending on customs and courier processing, but we’re continuously working to speed this up. We look forward to serving you again soon.

Rated 3 out of 5 stars

What I liked was the inclusion of free…

What I liked was the inclusion of free samples, which gave me the chance to try some beautiful new fragrances.
The only downside was that my order took 16 days to arrive, even though the stated delivery time was a maximum of 10 days.
I placed the order on the third day of Eid, so I’m not sure if that affected the delivery time or not.
But this is the one thing that’s making me hesitate to order again .

June 11, 2025
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Reply from NicheGallerie.com

Thank you for your kind words. We’re glad you enjoyed the free samples and discovered new favourites.

We’re sorry about the delay. During peak times like Eid, delays can happen due to high order volume and courier holiday schedules. We do display a notice on the website during such periods and encourage early ordering to avoid delays.

We appreciate your understanding and hope to serve you again with a smoother delivery experience.

Rated 1 out of 5 stars
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Reply from NicheGallerie.com

Thank you for your feedback. Our support team is available six days a week, and since your message was sent on a Sunday, it was answered the next working day. The item received was the one selected during checkout, but once you informed us it was selected by mistake and wished to change it, we promptly arranged the return and shipped your preferred item. The matter was fully resolved through direct communication. If you need any further assistance, we’re here to help.

Rated 1 out of 5 stars

I paid for Amouage beachhut and the…

I paid for Amouage beachhut and the next day they contacted me becuase its unavailable

June 13, 2025
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Reply from NicheGallerie.com

Hi, Thank you for your order and for sharing your feedback. We apologize for the inconvenience regarding your Beach Hut order. While we do our best to keep our stock updated, occasionally an item may sell out before the system reflects the change.

Our team reached out to offer a refund or help you choose a replacement, and the refund was processed as per your selected option. We truly appreciate your understanding and remain committed to improving your experience with us.

Rated 5 out of 5 stars

Niche Gallerie is my go-to perfume stop!…

Niche Gallerie is my go-to perfume stop for all the niche perfumes. It's authentic, and I don't have to worry about the prices as it is most reasonable and get delivered quickly :) I am super comfortable ordering from them 😊 All I have to do is browse and order! Recently I purchase Nobile Patchouli 1942 and loving it completely💜

June 12, 2025
Rated 4 out of 5 stars

The best fragrance online shop in the…

The best fragrance online shop in the world for the right and fair prices, I only hope they keep bringing the fragrance I’m asking for the request and keep the amazing work and support thank you.

June 10, 2025
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Reply from NicheGallerie.com

Thank you for the kind words and your support! Please continue using the “Request Stock” option on our website for any items you’re looking for, we’ll notify you as soon as they’re restocked. Looking forward to your next order!

Rated 2 out of 5 stars

Not good experience frankly

Not good experience frankly

First edit , cause you closed the option for me to reply , the order number is 43265 , then i gave you another opportunity and it wasn't again good experience at all , check your system before you reply again.

April 3, 2025
Unprompted review
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Reply from NicheGallerie.com

Hello, Thank you for sharing your feedback but i am unable to find an order number here. We'd love to hear your experience and make it right. Please feel free to reach out to us directly so we can assist you better. info@nichegallerie.com

Rated 4 out of 5 stars

Trusted account to buy a niche perfumes,great and good handling

Fast shipment and great packaging.Easy processing for the payment and just want to add one negative point that is not all niche perfumes are available at the Web and you have to wait along time for requesting a perfume that is not in the stock and most of the time you didn't get the perfume.One more thing is to add,special discount to be provided for the loyal customer who pay decent amount through the year because such a loyal customer is not easy to find especially in present of competitive prices on others websites.

May 19, 2025
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Reply from NicheGallerie.com

Thank you for your trust and positive feedback.
As you know, authentic niche perfumes are hard to source, and we never compromise on originality. That’s why we only restock through our trusted distributors, even if it means a longer wait. You can always use the “Request Stock” option, and we’ll notify you as soon as it’s back.

Regarding your suggestion on loyalty discounts, we completely agree, and we’ve already made it happen. You’ll receive an email today with a special VIP code created just for loyal customers like you. This code gives you our sale prices all year round with no expiry, on every order. We truly appreciate your loyalty and look forward to serving you again.

Rated 5 out of 5 stars

I have ordered 3 times from niche…

I have ordered 3 times from niche gallery & they are fully trusted, I will keep ordering more & more. Their fragrances are legit & their prices & discounts are really worth it. The variety of the niche houses is insane. I'm even living in Saudi Arabia & I'm always ordering from them & with zero shipping cost. Basically I'm recommending anyone to look no further & try them, you won't get disappointed at all.

May 22, 2025
Rated 1 out of 5 stars

The product offered is original

The product offered is original, but the after-sales service is very bad. They do not mention the shipping price to you, nor do they mention the tax you pay to the sending country. The existing discounts are paid for the shipping price and the tax on the product. A smart trick.
I contacted you on WhatsApp and I have all the evidence. I contacted you via email and sent you all the pictures and attachments. I don't blame you. By the way, you don't have a shipping option. I read all the instructions. You impose the shipping company you want to ship with. I don't want to get into a verbal battle. Anyway, I said the only bad thing is that your product is original. But as a customer, you have to make sure of everything before you agree.

May 20, 2025
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Reply from NicheGallerie.com

Thank you for sharing your feedback.

At Niche Gallerie, we are fully committed to supporting our customers at every stage, both before and after purchase. Our support team promptly assists with all queries. After checking our records, we did not find any WhatsApp message or email from the contact details used in your order. If you need any assistance, please reach out directly to our WhatsApp at +971 52 537 7090—we are here to help.

All shipping charges are transparently displayed at checkout once you enter your address, before you confirm your order. There are no hidden shipping fees or tricks. As for customs tax, this is set by your country’s customs authorities and is outside our control. To help our customers, we declare a lower invoice value to reduce these charges as much as possible. This information is also clearly explained on our Terms and Contact pages.

We value all feedback and are always available to resolve any concerns you may have. Please feel free to contact us if you need further clarification or support.

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