I ordered a size medium jacket and was sent a large. Despite a lot of back and forth which caused a time delay the company worked to find a reasonable solution. The suit pieces were well made and stur... See more
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Review summary
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Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good
A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.
Took awhile for shipping but other than that, it came in a timely manner and the clothes are great quality. The tops are a bit smaller, and the bottoms are a bit bigger, but I was able to make it work... See more
Company details
Written by the company
Nightcity Clothing is your city for minimalist urban-wear. Our nightcity has no borders, hence we are inspired by international fashion trends. We'd love to know how things look, feel and how you found our service. It really helps us and our community, and it only takes a few seconds to leave us a review.
Free Tracked & Insured Delivery
Written by the company
- Go free over £60
- Orders £60+ ship free with tracking & insurance. Delivery estimates are shown at checkout. See details: https://nightcityclothing.com/policies/shipping-policy
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- support@nightcityclothing.com
- nightcityclothing.com
10% OFF your first order
4.1
Great
173 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great
I have ordered from them 4 different times. The shipping is fast and they use a good tracking system. All of the clothes I have received are all great quality and fit me, with an exeption for one pair of pants.
June 7, 2021
Unprompted review
100% recommend
Great style and design of clothing! I ordered two-piece suit and had no problem with delivery to Russia. Every item sits flattering. Gladly order something else!
May 18, 2021
Unprompted review
I'm very pleased with this brand.
I'm very pleased with this brand. The clothes arrived beautifully without any complications, the quality of the clothes is amazing. Even with my scoliosis back brace I could still wear the pants which sometimes can be quite hard, but this was super easy. I definetly will be ordering again soon.
May 18, 2021
Unprompted review
Very good quality clothes
I live in the UK & ordered clothes for my son for xmas.’There was a slight hiccup with one item which was rectified straight away, their customer service dept is brilliant. The style, quality & fitting of the items we ordered are exceptional. I worry if I haven’t ordered from a company before outside of the uk but so glad I did & I know we’ll be ordering again very soon. We didn’t have to pay any taxes or duties either.
May 7, 2021
Unprompted review
High quality clothing with responsive customer service
Ordered the slim long coat. The coat arrived within the delivery window stated, and the coat itself was really good quality - much better than I was expecting given the price! I was sent updates by email throughout the whole process so I knew what was happening, when it was dispatched etc. I originally ordered a medium, which was a bit too big for me, but the exchange process was seamless and efficient. I was able to exchange the size with no questions asked, and was given a free postage label to do so. Customer service was quick and helpful.
May 6, 2021
Unprompted review
Great product, great service!
I really like the Khaki Oversized shirt that I have purchased from Nightcity Clothing. The product arrived within the expected delivery time frame. I found the tracking system that Nightcity Clothing had for their products to be more detailed than any other tracking system that I've encountered so far when ordering. Overall, very satisfied with the service! Thank you!
April 29, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Alex,
Thanks for taking out the time to leave us a review, we really appreciate your kind words! We're so pleased to know that you found your shopping experience to be smooth. Don't hesitate to reach out should you need any help at all in the future.
Thanks for shopping with us and we hope you take care!
Kind regards,
Nightcity Clothing
It's Meh.
I ordered 3 items, one unfortunately got cancelled no issue and the refund was extremely quick. The 2 other items came in, a camisole and a skirt. Both had threads sticking out from it. Although not noticeable right away, until you take it out of the bag. The material is thin, but not too uncomfy so that wasn't bad. But otherwise it left a bad taste in my mouth, probably won't order again sadly.
April 29, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Dena,
Thank you very much for taking the time out to leave us an honest review! We hope you are doing well.
First and foremost, we would like to sincerely apologize for the experience you have had regarding some of the threads that you noticed upon taking out your items from their bags. Our customers' experience is very important to us, so that's why we impose stringent quality inspections before items are shipped out.
Your feedback is highly useful to us and very appreciated so that we can now look into this more and further improve our pre-shipment inspections.
We have a no-questions-asked 28-day Returns Policy, if your shipment meets the required terms (essentially as long as products are in their original unused condition and with packaging), which we accept for a multitude of reasons so we encourage our kind customers to consider this offering if they no longer wish to keep their items.
Once again, thank you for your time and for shopping with us! Please don't hesitate to drop us an email at support@nightcityclothing.com if we can help you with anything at all or if you would like to further discuss this - we'll be more than happy to assist.
Kind regards,
Nightcity Clothing
I really love this store!
I really love this store!
Honestly, the products are exactly shown as the images and it doesn't take long for the packaging to arrive either!!
April 11, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Garima,
Thanks so much for taking the time out to leave us a review, it really helps out our community. We're really glad you like our products and have had a pleasant shopping experience with us.
Don't hesitate to reach out if we can help you with anything in the future. Take care in the meantime!
Kind regards,
Nightcity Clothing
This is a very nice shop with very nice…
This is a very nice shop with very nice products. Pricing is suited and quality looks good, too
April 11, 2021
Unprompted review
Reply from Nightcity Clothing
Hi there,
Thank you very much for your kind review of our products! We really appreciate it. If we can help you with anything at all, please don't hesitate to get in touch.
Thanks for shopping with us and we hope you take care.
Kind regards,
Nightcity Clothing
My wardrobe staple!
Bought several things from Nightcity in November 2020 but damn (mind me) the oversized puffer jacket has been my all-time go-to! I own 9876545678 winter coats/jackets to date and this one from Nightcity is THE ONE I reach out to on most casual days, evening walks, coffee runs, dinner dates - everything!
Service is impeccable! Items and customer support were quick and great! (Trust me because I actually still feel the need to leave a review 5-months after purchase)
April 7, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Sze Ling,
Thanks a lot for taking the time out to leave us a review and for all your kind words. We really appreciate it! We're so happy to know that you like our products, styles, and customer service.
We wanted to let you know that it was lovely communicating with you too and that you made our experience as a merchant a great pleasure.
We wish you the very best and don't hesitate to get in touch if we can help you with anything in the future.
Kind regards,
Nightcity Clothing
Great Collection
NightCity Clothing is revolutionary. Their clothing inventory is different from what you get from the Uniqlos or Zaras as their clothing will guarantee draw praises from your closest friends and family. I am talking about their oversized-minimalist collection they have and possibly the best in this genre. I recommend trying out simpler-designed clothes first and slowly build your fashion as you match your expanded outfits with different colours and styles. Give it a go and wait for your loved ones to drop the praise bombs on you.
March 14, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Kian,
We are beyond grateful for your very kind feedback! Thank you very much for taking out the time to leave us a review. We are so pleased to hear that you are impressed by our collections.
Thank you for shopping with us and don't hesitate to get in touch if we can help you out with anything at all regarding your next shop with us. Take care in the meantime!
Best,
Nightcity Clothing
Oversized coat II
I bought the Oversized Coat II but the largest size was Medium so I bought it. The length of sleeve are a bit short from what I was expecting but the material used on the coat is good. I just wish that they have a size L. Customer service is great too they respond quickly.
March 10, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Jake,
Thanks for taking the time out to leave us a review! We are pleased to know that you are satisfied with our customer service, that means a lot to us.
We are sorry that we were not stocking the size you wanted at the time of placing your order. We are always looking to restock sold-out sizes and expand our sizing ranges, so we thank you for your useful feedback which really helps us to know that we are working towards the correct goal.
We currently do have a 28-day Return & Exchange policy, so please don't hesitate to place a return request if you happen to change your mind (provided that your return is in line with our Returns Policy). We accept returns for a range of reasons such as sizing, so we would be happy to get that arranged for you.
Thank you very much for shopping with us and don't hesitate to get back in touch if there's anything else we can do for you.
Kind regards,
Nightcity Clothing
Excellent!
I've bought several items from Nightcity Clothing from clothes to their accessories over the past few months, and every time they arrive, I'm always very satisfied with their products. The quality is great and really fits with current fashion trends, and their products are helping me reshape my wardrobe! Whenever I did have a problem with an item, whether it be a clip-on earring that broke or something was the wrong size, their customer service has been extremely helpful in efficiently finding a solution.
Overall, I'm impressed with their products and customer service, and I'll be shopping with them often!
March 8, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Ben,
Thank you so much for your review and for also being a loyal customer!
We're really happy to know that you are pleased with our products and service. Whenever you needed help with something or to organize an exchange, we were really glad to have been of assistance. Thank you for making our experience as a merchant with you a pleasant one as well.
We look forward to your future purchases with us and don't hesitate to reach out if we can assist you with anything at all!
Kind regards,
Nightcity Clothing
Good quality clothes and excellent customer service
I bought a pair of pants and earrings from Nightcity and I am so pleased with the quality of the cargo pants. It’s super comfy, fits me perfectly, and I’ve been wearing it everyday. I got sent the wrong earring and the customer service responded very quickly and proceeded to correct the mistake right away. I’m very happy with the service and will definitely be buying more things in the future!
February 20, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Wendy,
Thank you for taking the time out to leave us a review and your lovely words! We're really pleased to know that you liked the product, it means a lot.
Although we strive to prevent them from occurring in the first place, unfortunately, mistakes do sometimes happen - but we're glad to have worked together to promptly and fairly resolve the mistake you experienced!
It's great to know that you were happy with our customer service but also do appreciate that you made customer service from our perspective as a merchant a great experience too! Thanks for shopping with us and let us know if we can help you with anything at all in the future.
Kind regards,
Nightcity Clothing
So much better quality than expected !
So much better quality than expected !! I would genuinely shop here again :) great customer service too !!
February 15, 2021
Unprompted review
Reply from Nightcity Clothing
Hi there!
Thanks for taking out the time to leave us a review, we really appreciate it. Your words about our products and that you would shop with us again means so much to us! Don't hesitate to reach out should you need any help at all in the future.
Thanks for shopping with us and we wish you the very best.
Kind regards,
Nightcity Clothing
The clothing was beyond my expectations…
The clothing was beyond my expectations in terms of quality. Everything was true to size and I love the fit. Additionally, I really like that they are ethically sourced.
January 12, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Ellie,
Thank you so much for leaving us a review of your experience! We're so happy to hear that you were pleased with our products and service.
Wishing you the very best!
Kind regards,
Nightcity Clothing
Reliable and good customer service:)…
Reliable and good customer service:) And the jacket I bought was really nice as well, shame had to return it since it was a gift for my bro and it didn't fit him, and they processed my return for me quickly. Bought another jacket from here jst recently
January 9, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Alexis,
Thanks a lot for taking out the time to leave us a review, it means a lot to us and our community. We really appreciate your kind words about our service and we're glad you found our return process smooth.
We look forward to you receiving your other jacket. Don't hesitate to reach out if we can help you with anything in the future. Take care in the meantime!
Kind regards,
Nightcity Clothing
Amazing experience.
Amazing experience.
Very good quality and sent very quickly (10 days).
Very satisfied I’ll recommend it and will buy again .
January 4, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Louis,
Thanks for taking the time out to leave us a review, it really helps out our community. We're really glad that you like our products and have had a pleasant shopping experience with us.
Don't hesitate to reach out if we can help you with anything in the future. Take care in the meantime!
Kind regards,
Nightcity Clothing
Really good quality oversized clothes…
Really good quality oversized clothes for a pretty decent price, love their style
January 2, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Jordan,
Thanks for taking out the time to leave us a review, we really appreciate it. Your words about our products and styles mean a lot to us! Don't hesitate to reach out should you need any help at all in the future.
Thanks for shopping with us and we hope you have a Happy New Year!
Kind regards,
Nightcity Clothing
I recommend!
The clothes are really nice and has great quality. Delivers around two weeks to the UK and around 3-4 weeks to Poland, but considering that it was Christmas holiday and also the pandemic situation, delays are understandable. In addition, their customer service replies super fast, which is a big plus to it. Generally, I would recommend it to my friends!
January 2, 2021
Unprompted review
Reply from Nightcity Clothing
Hi Vicky,
Thank you for your review and kind words, we appreciate it. It's been a pleasure communicating with you. We hope you have a great New Year ahead!
Kind regards,
Nightcity Clothing
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