I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent customer service and fast…
Excellent customer service and fast delivery. Cannot fault them
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Sara, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Nightingale provide an excellent service
Nightingale provide an excellent service. The staff are always friendly and send me text reminders when it’s time to reorder. My prescription is always delivered promptly. I highly recommend this company.
July 27, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Ruth, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Speedi cath problem sorted
I got in touch with your switchboard with a problem concerning speedi cath , the information I received was very good , and was I pleased with my phone call
August 7, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello James, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Nice people very easy to deal with…
Nice people very easy to deal with .thank you for your quick professional service..
August 7, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Graham, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Consistently excellent service.
Once again Nightingale have given excellent prompt service, delivering the items I needed only 2 days after the order being made.
August 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Robin, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Always a timely
Always a timely, courteous and professional service from placing order to receiving the order. I could ask for no more than is being done.
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Dave, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Polite and great service as usual .Easy…
Polite and great service as usual .Easy to place an order with no fuss ...Great Company to use ...
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Fantastic service
Fantastic service. Always deliver promptly and the process is so easy.
I was particularly impressed when they contacted me when my usual order wasn't placed. I explained that my mother was in hospital and they were most empathetic.
Can't fault them.
August 3, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Excellent and speedy delivery
Excellent and speedy delivery, very pleasant driver and delivered at the time I was told. Great service. Thank you.
August 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Irene, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Nightingales perfect service.
Goods came exactly as I ordered and delivery time wise was exactly spot on what I was advised it would be,also the parcel was in perfect condition.
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello David, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Very helpful and understanding and…
Very helpful and understanding and making sure I have enough items keep me going
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Fantastic Service
Just spoke with an agent who sorted the mistaken delivery without having to get a prescription
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Great over the phone,very pleased to…
Great over the phone,very pleased to help,and the driver is very friendly and helpful,cheers
August 6, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Peter, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
The staff are always so helpful and…
The staff are always so helpful and supportive and friendly. They are all lovely
August 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mrs Robertson, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Prompt, unfailingly courteous and highly efficient.
During a very painful, challenging and frustrating time, Nightingale a gleaming 'beacon of light' in providing a magnificent, comprehensive and reassuring service.
Courteous, prompt and very efficient in all respects, their products, and their supply, was one less worry at a difficult time - many, many thanks.
April 8, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
The young lady I dealt with was very…
The young lady I dealt with was very efficient and clearly explained what I needed to do when I needed to reorder a supply of leg bags.
Excellent service which is sadly lacking in many call centre operations nowadays.
August 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Roy, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
The staff are very helpful and friendly…
The staff are very helpful and friendly and brilliant service
August 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Lorraine, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Excellent service as usual I cannot…
Excellent service as usual I cannot fault Nightingale.co.uk thank you
August 4, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Andrew, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Just in time
I was anxious about how to order further supplies I needed for my father as the kit sent home from hospital was getting low. An agent called me from Nightingale it was such a relief the lady talked me through how to order in future and what was available. In trying times this is a brilliant service. The order arrives promptly. Thank you.
August 4, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Julia, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
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