Great Service from Nightingale .Extra bags needed for Radiotherapy arrived within 2 days of phoning .Amazing Service they even rang my doctors to explain why I needed extra bags so there was no proble... See more
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Review summary
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What people talk about most
Reviews shaping this summary
With nothing put in place when my husband was discharged from hospital. Being passed from one place to another I eventually got through to Nightingale. What a difference! I can't thank them enough the... See more
Nightingale are an amazing company nice friendly staff always happy to help deliverery is fast as a carer for my husband it’s nice to be treated so well
Company replied
I was concerned that Nightingale had received our prescription so rang them, The very helpful person who responded was able to assure me the prescription had been received, dispensed and was ready for... See more
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Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy Service
Ordered some extra leg straps arrived within 2 days ...Great service as per Usual. One of the best medical supply companies I have dealt with ...Many Thanks for your speedy Service
April 25, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Excellent service
Prompt response to orders and queries.
The products are good quality and the staff are all knowledgeable and friendly.
April 24, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John, Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kelly.
All I can say is the whole transaction…
All I can say is the whole transaction from ordering to delivery was FANTASTIC. Many thanks. Kendo
April 25, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Kenneth, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello, Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kelly.
Great service throughout
April 23, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mary, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Quality Service Providers
Cannot fault the service from this company...The staff are friendly, professional and knowledgeable and orders are delivered extremely promptly...I would have no hesitation in recommending them to others.
April 26, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Keith, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kelly.
The service has been very good right…
The service has been very good right from the start, but I was disappointed with the state of the packaging on the last delivery as the box was very dirty with something had been spilt all over it and one of packets inside was stuck to the top of the box. The box was left on the front steps and we were at the Hospital at the time
April 24, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Dave, Thank you for your kind feedback although we are sorry to hear your last delivery was damaged, this will be raised with our courier company. If there is anything we can help you with moving forward please don't hesitate to get in touch. Best Wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Pam, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kelly.
Always so very helpful on telephone…
Always so very helpful on telephone contact and the items arrive very quickly, you couldn’t ask for more.
April 21, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kelly.
Never had a problem ordering
Never had a problem ordering, either on the App or phone call, very polite and professional, delivered within two days of ordering, can't rate them highly enough, excellent service.
April 21, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mrs Bunker
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Orders and deliveries
Excellent service always det with quickly and polite
April 22, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mr Miller,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Always find helpful and efficient
Always find helpful and efficient, speedy delivery. Never had a problem 👍
April 20, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Garry
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Nightingale are an amazing company nice…
Nightingale are an amazing company nice friendly staff always happy to help deliverery is fast as a carer for my husband it’s nice to be treated so well
April 22, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mrs Pearce
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Absolutely brilliant service
Absolutely brilliant service, very efficient, prompt service. Ordered with ease, delivered within a few days of ordering the prescription. The delivery driver followed instructions, excellent throughout. Thank you
April 22, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
A Thankyou
THE PERsON ON PHONE HELPED undetstand tgat medcenter saw onlu colourplass never shoul have receved perscrop bac.but never did nb no complaint to you ive soted med center we hopebut thank youbfor youdo just on tjing jow wevwill contact youonce analog phones gp?
April 23, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello David
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Excellent followup
I was concerned that Nightingale had received our prescription so rang them, The very helpful person who responded was able to assure me the prescription had been received, dispensed and was ready for dispatch. One can only give a service like this 5 stars.
April 22, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Christine and Norman.
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Mark sorted my problem out very…
Mark sorted my problem out very quickly, waiting for a prescription to be approved. First class service, very much appreciated. Thank you
April 20, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Rodney
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with Marc. Thank you for choosing us.
Kind regards,
Kieran
Reply from nightingaledelivery.co.uk
Hello,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Nightingales are most efficient.
Nightingales are extremely helpful and efficient. I placed an order by phone and was treated with kindness and dignity. My order was completed and received within 5 days. I could not ask for a better service.
April 15, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Pamela,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
This is a very reliable company
This is a very reliable company. It's staffed by very caring people who go out of their way to assist vulnerable people with complex needs. I have had more help from them with my bladder problems than I have had from the medical professionals. I thank them all for giving me confidence in my disability
April 15, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
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