Great Service from Nightingale .Extra bags needed for Radiotherapy arrived within 2 days of phoning .Amazing Service they even rang my doctors to explain why I needed extra bags so there was no proble... See more
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Review summary
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Reviews shaping this summary
With nothing put in place when my husband was discharged from hospital. Being passed from one place to another I eventually got through to Nightingale. What a difference! I can't thank them enough the... See more
Nightingale are an amazing company nice friendly staff always happy to help deliverery is fast as a carer for my husband it’s nice to be treated so well
Company replied
I was concerned that Nightingale had received our prescription so rang them, The very helpful person who responded was able to assure me the prescription had been received, dispensed and was ready for... See more
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Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Orders.
Been ordering from Nightingale for a few months now Took a short time to get used to the system but every thing is being dispatched and delivered very quickly and efficiently.
April 13, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Response and speed of service can’t be…
Response and speed of service can’t be faulted. All excellent.
April 13, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Richard
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Perfect service
An example of a superb home delivery service- efficient and reliable with exceptionally well trained staff
A delight to be able to use this company
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Elizabeth,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Reply from nightingaledelivery.co.uk
Hello Jim,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Ordering is easy because I am talking…
Ordering is easy because I am talking to real people who are polite, knowledgeable and empathetic.
The delivery date is dependent on my surgery but once Nightingale gets the ok, delivery is fast.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Michael,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Staff are so helpful
Staff are so helpful. No hassle ordering, quick delivery. Even get a reminder if you are late placing your regular order.
April 9, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Maureen
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Brilliant service from initial call to…
Brilliant service from initial call to excellant handling of my order all arranged and delivered within thee days!
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Ambrose
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
The service you provide is five star from phone call to delivery
The service you provide is
April 8, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Allways delivered on time as stated
Allways delivered on time as stated, good phone communication with knowlagble people.
April 11, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
A fantastic service from ordering to…
A fantastic service from ordering to quick delivery.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello David
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Great response
Great response, sensitive and caring. Delivery was swift and well advised timings. Could do nothing better to assist at a difficult time.
April 9, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Lois
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Nightingale offer a very good service
Nightingale offer a very good service, with quick deliverys, Kit in my experience was excellent he understood and processed my request promptly, on the downside there are too many emails and text messages about the same thing with the same info
April 9, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Den,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Reply from nightingaledelivery.co.uk
Hello,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
It’s just over year that my husband has…
It’s just over year that my husband has been using products from you and I must say as his wife the staff are always helpful, knowledgeable and polite every time I have called . The delivery service is excellent
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Colin,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Fantastic Company
I was recommended Nightingale & they haven't let me down, in fact they've gone beyond what I expected as I was having problems with my pharmacy for my catheter supplies
I've used both the app & website, found them simple & easy to use in all aspects of placing my order, plus I'm kept upto date about it's progress
The delivery side is fantastic & I'm emailed & texted when it will be, plus it's always been within the window I've been given
The best part is, it comes in a plain box, so noone knows what's inside apart from me
They even rang to see if I needed anything & was able to place all order over the phone a little earlier than normal
I would most definitely recommend this company & will be using them for my supplies for as long as I'm able as they do exactly what I want
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Sarah,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Always Outstanding
I have been using Nightingale for many years, their customer service is outstanding and without their faultless service, my life would be a lot more inconvenient.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Staff always friendly and helpful
Staff always friendly and helpful. Been using Nightingale for last 2 years and never had a problem during this time.
April 2, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Always deal with order promptly and…
Always deal with order promptly and goods delivered in about 2 days
April 9, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mr Morris,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Mr battle's
I my self haven't been in Mr Peter battle's flat when the delivery s came but what Peter as told me everything seems to be very good I am Peter's cousin and power of attorney so I would like to thank you very much
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Susan,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
It's a first class experience/service…
It's a first class experience/service that does not change, never a problem, quick delivery once the doctors prescription arrives with them.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Malcolm,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
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