Great Service from Nightingale .Extra bags needed for Radiotherapy arrived within 2 days of phoning .Amazing Service they even rang my doctors to explain why I needed extra bags so there was no proble... See more
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Review summary
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With nothing put in place when my husband was discharged from hospital. Being passed from one place to another I eventually got through to Nightingale. What a difference! I can't thank them enough the... See more
Nightingale are an amazing company nice friendly staff always happy to help deliverery is fast as a carer for my husband it’s nice to be treated so well
Company replied
I was concerned that Nightingale had received our prescription so rang them, The very helpful person who responded was able to assure me the prescription had been received, dispensed and was ready for... See more
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Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
I have to manage my fathers needs & Nightingale are always so helpful. 5* service & great on the phone! Not a usual call centre approach.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
I have used Nightingale previously and…
I have used Nightingale previously and have always found their staff to be incredibly helpful. Today's phone call was no different.
April 10, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Ian,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
I do realy trust this servis they do…
I do realy trust this servis they do the up most to get what ever i need asap and help with any thing i have to ask.....grate i do like a Quality servis.....
April 8, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Nightingale Experience
Nightingale has for some 5 years dealt with my medical requirements and I have always received a consistently prompt and helpful service. The telephone receptionists are knowledgeable and courteous and I have no hesitation in recommending the company.
April 7, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Efficient ordering system by telephone…
Efficient ordering system by telephone which suits my wife’s needs.
Although ordered near to Bank Holiday order processed efficiently and date of delivery given.
April 1, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Anne,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for
choosing us.
Kind regards,
Kieran
Always great response great staff…
Always great response great staff always there to help with your needs
April 5, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Daniel,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Excellent service
Being very new to all this, I have found this company to be very professional, with excellent customer service with advice when needed and a sense of humour which always goes down well with me. Their delivery is very prompt and contents of the order spot on so they listen to what's being asked of them.
So once again thank you for your brilliant service. Andy
April 3, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Andy,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Provide a great service,very helpful.
April 3, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Paul,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
i ve been with nightingale about 7 months top notch…
i ve been with nightingale about 7 months , what a great company to use ,from the day one when i registered my
details ,every 4 weeks i phone up for what i want the
personnel are so polite ,they dont rush you ,at the end of your order they always ask have you got every thing you want its so nice to speak to people like the staff, you get a tex as soon as you finish, the delivery company,keeps you informed . top company
March 31, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Easy to order
Order was placed with no difficulty and delivery arrived within 48 hours.
April 2, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Doug,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
I am a carer for an elderly gentleman
I am a carer for an elderly gentleman. From the time l place an order to the efficient delivery, the whole service is first class. Staff are always courteous, helpful and efficient. Thank you.
I definitely recommend this company.
March 30, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Marion,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Always a friendly and helpful phone…
Always a friendly and helpful phone call when ordering. Very easy to order.
March 27, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mrs Burand,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
From the date of ordering to receiving…
From the date of ordering to receiving items three days.Excellent service
April 1, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Richard,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Nightingale have been excellent
Nightingale have been excellent! All staff so helpful on the phone. Notifications sent to keep you up to date, and so far, very speedy delivery. Very pleased.
April 1, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Shirley,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
A good efficient and courteous company.
The telephone staff are always so courteous and efficient with most orders being delivered the following day. A really good company.
April 2, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Ray,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
The staff who answer the phones are…
The staff who answer the phones are wonderful they talk with respect ask if there is anything else and says do you need etc they are very polite when they speak tell me everything I need to know wonderful staff at Nightingale
March 30, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Marie,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
It is a superb service from start to…
It is a superb service from start to finish with great support from the kind receptionists to the way we are kept updated on the progress of our order.
We can only say thank you
April 1, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Mrs Murray,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
Easy to access
Easy to access, really helpful, removed any anxiety as to what I could and couldn’t have…super service.. well done Jack.
April 2, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Donald,
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards,
Kieran
Fantastic company
Fantastic company, great customer service- friendly advisors and very knowledgeable
Prompt delivery and they do note safe places for delivery! 100/100 overall - thank you!
March 26, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Shelley,
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes,
Kieran
Insight.
The company is well organised and any request is quickly dealt with - no quibble - quick service - we have never been short of stock.
March 30, 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Lionel,
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards,
Kieran
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