Had a similar issue as a few people recently! Order wasn't showing anything on the tracking for about a week, contacted costumer support and my order was delivered the day right after. Was honestly... See more
Company replied
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Review summary
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I ordered on the 23rd and didn't receive for a week, so I got in contact with the customer service team through the support ticket section of the website. I was asked to wait a couple more days to con... See more
Company replied
ABSOLUTELY ☆☆☆☆☆ stars given 😀 2nd order from Nila and like my 1st order-arrived next day PERFECT for when run out of MC and too early for repeat prescription-GREAT find 😁 keep it up Nila Dispen... See more
I found this site as my usually street person have let me down so much and hate waiting around.. I was skeptical as saw mixed reviews about delivery etc, I contacted the support staff and they were am... See more
Company replied
Company details
Written by the company
At Nila, we believe in honesty, simplicity and transparency.
Contact info
85 Brick Lane, E1 6QL, London, United Kingdom
- info@nila.bz
- nila.bz
3.3
Average
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Started Poor, Nila showed they can support their customers too.
I initially made a poor review as it took a long time to receive my parcel (this was due to a bank holiday) and I was worried as support was not replying to my emails. Eventually support had gotten back to me and found me a solution. Thank you Nila.
April 4, 2024
Unprompted review
Amazing
Wanted to wait until I received my second order in case it was a fluke but it was even quicker that the first time and I got some freebies too! Was very apprehensive at first but these guys are 100% legit
March 4, 2024
Abit disappointed with the strength…
Abit disappointed with the newest flavours, seems to taste nice but not be any stronger, Considering the prices It’s not worth the amount paid anymore.
March 25, 2024
Unprompted review
quick processing and postage
quick processing and postage, price on first order was good, same cost as off the street + postage. smoke was very nice. only fault i can point to is that after the first order, the prices seem to go up to the point that they're asking prices for 3.5g that are more in line with what you'd expect to be paying for 5-7g.
in short, reliable, good smoke, but.. pricey enough that i'd put them in the 'backup supplier' category for when more reasonably priced options fall through.
March 1, 2024
Unprompted review
They really got good organics but I…
They really got good organics but I feel like there’s delay in their shipment don’t know for others too lol
February 15, 2024
Unprompted review
Couldn't believe it when first order…
Couldn't believe it when first order thought it was a scam a blag but far from it love the oil it's propper gets you smashed but come on nila put your prices back down on flower going to loose custom over pricing most people will see it as a street dealer can get 7.5g for 60
March 6, 2024
Not 2 Stars :)
This is a follow up review, I gave it 2 stars last time due to receiving no tracking info, but since then I have ordered again and everything was smooth and fast with it being tracked this time. Good stuff too 10/10
March 20, 2024
Unprompted review
The absolute muts nuts
The absolute nackers! Found a QR code near my house, scanned, ordered and delivered within 48 hours! Amazing product, away in my camper van currently and the stars have never looked better! Thanks so much! 🪐🔭
March 6, 2024
Great experience
Great quality, discrete packaging and arrived next day, very happy with my order
March 6, 2024
Unprompted review
ordered a mimosa cart and it arrived…
ordered a mimosa cart and it arrived very dark and cloudy. doesn’t seem right. Is this normal.
March 7, 2024
Good stuff but sometimes it just…
Good stuff but sometimes it just refuses to work for some reason
March 7, 2024
Reply from Nila
Thank you for your feedback! We're glad you appreciate our product. If you ever face issues, please contact us at info@nila.bz so we can assist you further. We're here to help!
Smooth swift n fast
March 6, 2024
Absolutely brilliant and succinct..
March 5, 2024
5/5 experience
Quick delivery and good products. Good service, will order again ❤️
Not too sure what's happened but with my recent orders I'm not receiving tracking info or the same efficiency.
February 28, 2024
Have ordered several times and…
Have ordered several times and everything has been great 👍🏻
February 28, 2024
Great prompt reliable service each time…
Great prompt reliable service each time I have ordered from them and good quality products
February 28, 2024
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