Ninja Kitchen IT Reviews 913

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I should give it a zero because the food processor never arrived. They use a completely inadequate shipping service: the courier lost the package—it was probably shipped in its box so it would be cl... See more

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Rated 5 out of 5 stars

I met the ninja ice cream maker creami through some influencers on Instagram and I immediately fell in love. As soon as there was an opportunity with the sales I wanted to buy it and I must say that i... See more

Rated 5 out of 5 stars

Great device full of useful functionalities. The device is really great, it works perfectly. I tried many cooking functions and everything is working fine. The manual is full and easy to use, with... See more

Rated 5 out of 5 stars

All went well except the tracking given was not clear at all. No updated shipping details from the link given. But the staffs from the help center was extremely helpful. Anyway, the parcel came on the... See more


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4.4

Excellent

TrustScore 4.5 out of 5

913 reviews

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Rated 5 out of 5 stars

Great product so far

Excellent product delivered quickly - so far it has been impressive and i highly recommend it, however fair to note that I had it for a couple weeks only.

February 20, 2023
Rated 5 out of 5 stars

Great device full of useful functions

Great device full of useful functionalities.
The device is really great, it works perfectly.
I tried many cooking functions and everything is working fine.
The manual is full and easy to use, with many useful recipes and informations regaring different types of foods.
I really suggest Ninja Foody and soon I will probably gift another one

January 13, 2023
Rated 1 out of 5 stars

Disappointing experience pressure cooking function does not work

When doing the water test for pressure cooking, steam escaped almost immediately and after a while instead of showing the time left the message NO PRESSURE appeared. I have contacted Ninja Italy, where I purchased the product. They have asked me to make a video. Something which is cumbersome to do. I hope I will get some help soon. It is very disappointing to have purchased this product and now I cannot use it and do not know when or how this will be resolved.

January 26, 2023
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Reply from Ninja Kitchen IT

Hi,

Thank you for your feedback and review.

I'm so sorry to hear about your experience with this item, please know we will take your comments on board and I will be sure to pass them on to the relevant teams here at Ninja to help improve our products and services.

Kind regards,
Ninja Kitchen Italia

Rated 1 out of 5 stars

Can’t write a review as it hasn’t…

Can’t write a review as it hasn’t arrived. Sent by a French courier who speak no English. Tracking updates are the same for 4 days. Change courier is my advice

January 25, 2023
Ninja Kitchen IT logo

Reply from Ninja Kitchen IT

Hi,

Thank you for taking the time to leave us your review and feedback.

I’m very sorry to hear about your experience ordering from us, please know that your comments will be passed on to the relevant teams here at Ninja.

Please don’t hesitate to get in touch with our customer service team if you would like any further assistance regarding this.

Kind regards,
Ninja Kitchen Italia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The oven cooks food quickly and perfectly! I've had the oven for two days and I've already cooked a cake (perfect!), the fish in grill mode (quick cooking, excellent result!), I cooked the fries in air frying mode (superlative!). I am more than satisfied with the purchase! only flaw…. there is no recipe book in Italian

November 30, 2022
Rated 4 out of 5 stars

everything ok but…

fast shipping with delivery after three working days from the order (destination country Italy) I did not give five stars because the item inside the box was not perfectly packed, it seemed it had been opened and then closed again.

November 29, 2022

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