Ninja Kitchen IT Reviews 913

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I should give it a zero because the food processor never arrived. They use a completely inadequate shipping service: the courier lost the package—it was probably shipped in its box so it would be cl... See more

Company replied

Rated 5 out of 5 stars

I met the ninja ice cream maker creami through some influencers on Instagram and I immediately fell in love. As soon as there was an opportunity with the sales I wanted to buy it and I must say that i... See more

Rated 5 out of 5 stars

Great device full of useful functionalities. The device is really great, it works perfectly. I tried many cooking functions and everything is working fine. The manual is full and easy to use, with... See more

Rated 5 out of 5 stars

All went well except the tracking given was not clear at all. No updated shipping details from the link given. But the staffs from the help center was extremely helpful. Anyway, the parcel came on the... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

913 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered the thermometer for my max…

Ordered the thermometer for my max grill so I could cook the perfect new years Dinner and was sent the wrong item. Then the new item won't arrive for 5 days because of the new year. I dont know how wrong items can be sent. I am only ordering a new thermometer because in less than 1 year the thermometer on my max grill keeps saying to plug it in, even though it is plugged in.

January 3, 2022
Ninja Kitchen IT logo

Reply from Ninja Kitchen IT

Hi,

I am sorry to hear about your experience with this item.
I will be sure to pass your comment on to the relevant teams to ensure we can improve our services.

In the meantime, if you require any further assistance, please don't hesitate to get in touch with our customer services team on 800 961655 and they will be happy to help.

Kind Regards
Ninja Kitchen IT

Rated 5 out of 5 stars

great buy!!

The air fryier works very well, I like the sync function most of all, because it allows you to cook different types of food and have it all ready at the same time.

December 27, 2021
Rated 5 out of 5 stars

Bought the ninja foodi max 551 model…

Bought the ninja foodi max 551 model for black friday. arrived quickly, we've used for air frying and grilling twice so fare and everything's great, just as we expected.
Maybe there could be some more recipes in the guide but will find some online.
Would definitely recommend so far.

December 8, 2021
Rated 5 out of 5 stars

Top quality/price product

Top quality/price product. I used both the Blender and smoothie maker and was surprised by the top result which equals that of Vitamix.
Easy to use, easy to wash. Compact and functional with no useless pieces.
I highly recommend It!

November 20, 2021
Show reviews in all languages. (913 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look