NINO Apply 

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Rated 1 out of 5 stars

Acting on behalf of a friend who wanted a change of name I went on internet to find a firm or company for that purpose. When I Nino apply I filled in al details required. At the end of the form were c... See more

Rated 1 out of 5 stars

Feeling frustrated with NINOApply. Tried to cancel and get a refund after less than 14 days, because the necessary NIC paperwork came directly through student finance so it wasn't necessary to book a... See more

Rated 5 out of 5 stars

Quick and easy It was very simple to to use the website and I received the card in the next morning (with the standard post service).

Company replied

Rated 1 out of 5 stars

Scam. They just tell you to call the proper Government Office. Europeans can't apply at the moment for National Insurance during Covid. They suggest open for business but they can't get one either. No... See more

Company details

  1. Business and IT Consulting Agency
  2. Business to Business Service

Information provided by various external sources

Assisting our customers through the process of obtaining a new national insurance number. We also provide a service for our customer to recover their national insurance number. We act as a service provider that charges a fee for our online services.


Contact info

All reviews

(2,495)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I told them I have to go back In my…

I told them I have to go back In my country With family and They ignoring me after several email to get a refund . They just don’t want to give my money back :(

July 15, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good Afternoon Kara.

We apologise if you feel like you have not received any contact from us.

As you have not provided us with your order number, we have been unable to locate your application

Please email us on enquiries@ninoapply.com, with the email address that you registered with us when you submitted your application.

If you have previously emailed us and haven't yet received a reply, please check your junk/spam folder.

Thank you for leaving us a review.

Kidn Regards,
Jay
Communications Officer

Rated 1 out of 5 stars

Extortionate Scam

Terrible service, extortionate fee for doing bugger all! I thought they would handle the whole thing? No, over 50 pounds to send a form and an envelope in the post! Absolute scam! Later found out I could have applied for free straight to the government! AVOID!!!!!

July 14, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good afternoon Fiona.

We are sorry that you feel that we have provided you with terrible service provisions.

In relation to any fees, it can be confirmed that we are an online service provider, who will charge an administration fee for any works undertaken by ourselves.

We are neither owned, nor affiliated, with HM Land Registry, the Government or any Governing Bodies.

The form we sent you is in relation to your application, this needs to be signed by the applicant themselves as this is a regulated document. We unfortunately have no input in the procedures that need to be followed for the application process.

With the information currently provided to us, I am unable to locate your order. Please send us an email at enquiries@ninoapply.com and one of our expert advisors will be more than happy to assist you further.

Kind wishes
Jemma
Communications Officer

Rated 4 out of 5 stars

Easier and more convenient way of NINO…

Easier and more convenient way of NINO application.

July 12, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Jay,

Our company aim is to provide ease and convenience for our customers.

It is great to know you experienced this with us.

Thank you for taking the time to leave a review.

Have a nice day,
Afiyah
Communications Officer

Rated 5 out of 5 stars

Good service!

July 11, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Selman,

Thank you for taking the time to leave this great review. 👍

It is wonderful to know you were happy with our service.

Have a lovely evening ahead.
Afiyah
Communications Officer

Rated 5 out of 5 stars

It’s easy fast and very convenient

It’s easy fast and very convenient. Very satisfactory.

July 10, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hey Ahlame,

Speed and convenience is what we love to offer to our customers.

We are so happy you got to experience this. 😊

Have a nice day,
Afiyah
Communications Officer

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! I am trying to cancel the ABSOLUTELY USELESS service and get my refund and the only thing I get is auto-replies.
NINO Staff, if you can read this, please call me now.

I have just received an auto-response telling they've started my process...LIAR! I haven't even received an order number nor anything. If they want to charge me, they will need to describe exactly what "service" they have done so far, besides storing my details on their system.

I WANT MY MONEY BACK. Period, no discussions and please don't waste mine or yours time with bad excuses.

July 10, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good afternoon Italo.

We are extremely sorry that you feel this way about our service provisions.

It can be confirmed that the order number has been provided to yourself on the receipt that you received when you placed your order. This is a six-digit number.

In relation to your application, we can confirm that there are a number of pre-application checks that happen before we can submit an application. This includes checking your eligibility for your application and ensuring all the information provided is correct and relevant to your applications.

As we cannot locate your order, please send us an email at enquiries@ninoapply.com and one of our enquires team will be more than willing to answer any further queries.

Thank you for the review.

Kind Wishes
Jemma
Communications Officer

Rated 5 out of 5 stars

Quick and easy

Quick and easy
It was very simple to to use the website and I received the card in the next morning (with the standard post service).

July 10, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hello Sonia,

We appreciate this great 5 star review.

It is fantastic to hear how simple and quick you have found our service.

We take pride in the speed we deliver our service in.

Have a nice day,
Afiyah
Communications Officer

Rated 5 out of 5 stars

Delt with very quickly and card turned…

Delt with very quickly and card turned up on time. Thank you

July 10, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hello Claire,

Thank you for this great 5 star review.

We are very happy to know you have found your query dealt with very quickly and your card turned up promptly. 👍

Have a nice day,
Afiyah
Communications Officer

Rated 5 out of 5 stars

Been a very good service I get to know…

Been a very good service I get to know what’s happening With application which is very very good.

July 8, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Blerina,

Thank you for taking he time to leave this great review. ⭐

Our expert advisors like to ensure our customers are well informed during each stage of their query.

Have a lovely day,
Afiyah
Communications Officer

Rated 5 out of 5 stars

Quick and easy to apply

July 8, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Ricardo,

Quick and easy is everything we aim to be and much more. 😊

We appreciate this great 5 star review, thank you.

Have a nice day,
Afiyah
Communications Officer

Rated 4 out of 5 stars

Great 👍

Great 👍 though the waiting time was long

July 8, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good Afternoon Vivian,

Thank you for taking the time to leave a review.

We are happy to know you have found our service to be great.

I can see your order was placed on 08 July 2020 and your card was dispatched on the same day by us. The post office themselves may be experiencing delays in delivery due to the current pandemic.

Have a great day,
Afiyah
Communications Officer

Rated 5 out of 5 stars

Good

Good information

July 7, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Kornkan,

It's great to know you find our service informative.

We appreciate the 5-star review 😊

Kind Regards,
Joanna
Communications Officer

Rated 5 out of 5 stars

It’s fast

It’s fast and easy

July 7, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi William,

Fast and easy is exactly what we aim to be! 👍

Have a nice day,

Kind Regards,
Joanna
Communications Officer

Rated 1 out of 5 stars

Fake fake fake..

Fake fake fake...
they are totally fake don’t ever try to reach them. They got £72 from my me online and there is only a sale number they will not reply your email. Here i am sending a tracking number and just see they will reply that some information is missing.
Order ref. 1592328656-3927-3837
Payment ref. 5301042567
Ok NINO tell me about this..

July 6, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning,

We apologise for the service you feel you have had with our company.

Having looked into your order I can see your application has been deferred.

This is due to the current Covid-19 lockdown situation and many organisations being closed.

Once we are able to book appointments, we will continue with your application.

We apologise for any inconvenience caused, however this is something which is out of our control.

If you require any further information please email us on enquiries@ninoapply.com from the email address you have registered with us.

Kind regards,
Adam
Communications Officer

Rated 5 out of 5 stars

Great service

July 6, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hi Agron,

It is amazing to hear you have found our service great. 👍

Have a nice day,
Afiyah
Communications Officer

Rated 1 out of 5 stars

This is doggy and fraud website

This is doggy and fraud website. I would say to everyone please don't waste your money they are lier they not doing nothing I have paid £136.80 for nothing.

July 5, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning,

We are sorry to hear you feel you have not received the service you expected.

Please be informed, due to the current Covid-19 restrictions we are unable to book appointments.
This situation is not in our control.

We will be continuing with your application as soon as we are able to. These protective measure have been put into place to ensure public safety.

Kind regards,
Adam
Communications Officer

Rated 1 out of 5 stars

Terrible service. I want my money back

Terrible service, I will change my mind if you refund my money!

Terrible service. I paid a huge price for a free service. And you tell me that I have to wait 3 months to get an appointment! Your service doesn't give any advantage. I already sent you an email to enquiries@ninoapply to cancel your service and get my money back. So I will be waiting for my money. Be honest and refund my money!

July 3, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning,

We are sorry to hear you feel you have not received the service you expected.

Please be informed the delay in booking appointments is because of the current Covid-19 restrictions. Once these have been lifted, our expert advisors will continue with your application.

It is stated in our terms and conditions that we are not responsible for delays outside our control. As the relevant organisations are closed due to the current pandemic, this situation is out of our hands.

I can see we have received your email regarding this matter to which you shall receive a response to shortly.

Kind regards,
Adam
Communications Officer

Rated 5 out of 5 stars

OK best

Very good work

July 1, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Hello Anatoli,

We would like to thank you for taking the time to leave this 5* review.

It is fantastic to hear you found our work very good.

Have a lovely week ahead,
Afiyah
Communications Officer

Rated 1 out of 5 stars

(order reference

(order reference: 434771) for your information, the above application has not been requested to be cancelled!

June 30, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning,

Please email in to enquiries@ninoapply.com with you query.

Kind regards,
Afiyah
Communications Officer

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