NINO Apply 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Acting on behalf of a friend who wanted a change of name I went on internet to find a firm or company for that purpose. When I Nino apply I filled in al details required. At the end of the form were c... See more

Rated 1 out of 5 stars

Feeling frustrated with NINOApply. Tried to cancel and get a refund after less than 14 days, because the necessary NIC paperwork came directly through student finance so it wasn't necessary to book a... See more

Rated 5 out of 5 stars

Quick and easy It was very simple to to use the website and I received the card in the next morning (with the standard post service).

Company replied

Rated 1 out of 5 stars

Scam. They just tell you to call the proper Government Office. Europeans can't apply at the moment for National Insurance during Covid. They suggest open for business but they can't get one either. No... See more

Company details

  1. Business and IT Consulting Agency
  2. Business to Business Service

Information provided by various external sources

Assisting our customers through the process of obtaining a new national insurance number. We also provide a service for our customer to recover their national insurance number. We act as a service provider that charges a fee for our online services.


Contact info

All reviews

(2,495)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid using this company

Avoid using this company! I paid £80 to have my NINO appointment and was (still waiting)for the updates for THREE MONTHS! Tried to call them many times, very bad customer service, you can just speak with their agent if you want to apply, but for any other questions you will hear automatic reply. I sent plenty of emails saying that I want to cancel and refund. They answered that they already start to proceed with my application (which is fake). I made my NINO by myself through gov.uk. And they still didn’t answer to my request of cancellation. Be careful and don’t spend your money and nervous!

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

Nino doesn't care once $$

Nino just scams you, bad customer service ive waited since may to get a appointment for my insurance number i call them every few weeks and email they are useless !!!! Its October now still nothing.

October 6, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM. AVOID THIS COMPANY,

SCAM, STAY AWAY FROM THIS COMPANY. This company took my money and it did not provide the services I paid for. "NINO Apply" be aware that I won't stop, I will give you bad reviews everywhere, in order to avoid other people being robbed by you. I've already reported you to my bank and raised a payment dispute. I want my money back. This is disgusting.

October 4, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

The company is a scam, sadly I realized 20 minutes too late. They say they'll send you a replacement plastic card, but according to the government website, they don't even make the plastic cards anymore. Nino is literally selling something that doesn't even exist.

This review will be removed when they refund my money. If you are reading it now, that means they didn't refund it.

October 3, 2020
Unprompted review
Rated 1 out of 5 stars

Our NINO apply ref is 438121

Our NINO apply ref is 438121

My Wife applied through NINO Apply as she was asked for NI from her employer on June. Person on the phone promised interview within 2 months due to COVID. Now after 3 months later, we have contacted government and found out our details were not even submitted to them. She’s likely going to lose her job because of this. They will not answer our emails, and I am calling them every day for refunds. This is disgusting as we are already struggling financially and facing job loss and they are taking advantage of us.
Please refund our money as you have not provided the service that was promised to us.

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

Scam, DO NOT TRUST!!!

This company is an absolute scam. They charge £60 and do nothing! They literally took my money and told me to fill out the DWP paperwork. I would advise everyone to avoid this company, save their money and directly contact the DWP.

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. They lead me to believe that i needed their service AND FEE to complete my NI application, which in fact wasn't needed at all.

After realising this very shortly i immediately attempted to cancel my application & requested a refund.

They simply just attempt to divert me with automated email responses & zero customer service.

I will be taking this further to twitter / facebook / isntagram & possibly the legal route if i'm continued to simply be ignored.

Keshia Ashleigh Brake

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

THE COMPANY ARE SCAMMERS

A SCAM! It’s been a month they’ve taken my money and have not updated me about a single thing since then!! They won’t reply to me emails!! DO NOT TRUST THIS COMPANY THEY ARE SCAMMERS!! The contact email on their page is INVALID!

REPORT Their AD to Google!! So these scummy people can’t scam anyone else!!

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

This is pure SCAM !!

This is pure SCAM !!! I have been waiting for my insurance number since may and now is almost octomber. Anyway is my fault because i should have pay attention. 🙄 So maybe our reviews may help and save someones money and time.

September 25, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning Denis.

Thank you for your email.

With the the constant changes, some Job Centre's are not accepting the face to face applications needed to process applications for National Insurance number.

Once we are able to book your appointment, this with be done with the highest priority.

Kind Regards
Jemma
Communications Officer.

Rated 1 out of 5 stars

Considering the Department for Work and…

Considering the Department for Work and Pension is not accepting, nor processing new NIN applications for EU/EEA citizens this company is literally scamming you into paying for a service they cannot deliver. The simple fact they cannot deliver the service should be explained on their website before you order but it is not. So they take you money and then tell you the widely known fact DWP is not accepting applications. Huge SCAM!

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

Been waiting for about a month for any…

Been waiting for about a month for any feedback
I payed 60 and have heard nothing

September 24, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning Daniel.

As you have left no way of identifying your application, I am unable to look into this matter for you.

Please respond to our 'find reviewer' message via the Trust Pilot platform. Once we receive communication, we can look into this matter for you.

Kind Regards
Jemma
Communications Officer

Rated 1 out of 5 stars

Why they still working

Why they still working, have payed like not very smart person 5 months ago, got nothing back, also they do not reply, waiting chargeback, burb in hell nino apply team

September 23, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good Morning Valerij.

Thank you for the review.

As you have now asked your bank to communicate with us on your behalf, we will now await their letter.

Kind Regards
Jemma
Communications Officer

Rated 1 out of 5 stars

SCAM

I paid for the service and have tried to get in contact with anyone at the company and it has been impossible. The phone is disconnected and emails are not answered.
DO NOT USE.

September 22, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good Morning Alejandra.

We are sorry you feel you've been unable to contact us.

Please note, due to the change in Corona Virus guidelines, all of our staff are currently working from home and as such, we are only able to be contacted via email.

In relation to contacting us via email, we are working tirelessly to ensure that all customers are kept notified of the stages of their application and can confirm you will receive a response asap.

Thank you for taking the time to leave us this review.

Kind Regards
Jemma
Communications Officer

Rated 1 out of 5 stars

Lack of info, but takes your money!!!

My parent’s came over and applied through ninoapply. Due to covid we knew it’ll be difficult but as the government doesn’t seems to reopen the offices, we decided to asj for a refund and they have to go back to the original country. No reply at all, to non of the emails. On the site lack of information, no contact apart from email. Can’t speak to anyone on the phone, because the only option where a human answers is at the new applications menu. Total fake, total scam! We might take it further as they doesn’t seems to care at all about people’s future and lives.

September 21, 2020
Unprompted review
NINO Apply logo

Reply from NINO Apply

Good morning Zsolt.

We are sorry that your parents are going home.

As the current Corona Virus guidelines are different in each particular town, some Job Centre's have yet to be able to offer the appointments needed to continue the process of National Insurance applications.

A message has been sent to you via the Trust Pilot platform so that we maybe able to identify your order.

Being an online service provider, our expert advisors are only able to be contacted via email.

If you still feel you need to take this matter further, you are within your legal right to do so.

Thank you for the review.

Kind Regards
Jemma
Communications Officer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look