I was worried about receiving the package because of the courier used (have had problems before with the courier), but it worked out well. Also, when I was concerned whether it had been delivered, the... See more
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Loved the wig itself , wanted it to come a little earlier . I received some nice emails from the Co . which I appreciated . The wig itself looks “used” to me with lots of little broken hairs sticking... See more
I haven't seen a more terrible service, at first they didn't send the order for three weeks, then they offered a replacement that doesn't match the ordered product at all, now they don't return the mo... See more
4 stars! Good company, has everything I needed, but I had issue with delivery of my package, tried to connect with customer service, sent emails twice, but they didn't respond to me. Only after wr... See more
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Eventually I received the package after…
Eventually I received the package after the notification. It was a delivery delay. All good! My teenage loves your product!
Ordering was easy
Ordering was easy, shipping was done soon after….cant wait to get my bottle, I used my girlfriend’s and saw good results.
At first the item I wanted was not…
At first the item I wanted was not available and they offered an alternative which I did not need. Turns out they found one and shipped to me so I am happy.
Order came well packaged product was…
Order came well packaged product was good, only reason I'm giving 4 stars instead of 5 is because it took longer to get the order than expected
Happy with purchase will order again
Happy with purchase will order again
Everything perfect
Easy purchasing and quick shipping.
Easy purchasing and quick shipping.
Excellent Customer Service
Ease of purchase and delivery process. No hassle with tariffs or customs duties fees charges etc.
Eye rolling massager/medication…
It was a Google recommendation and it did come from farther than thought. On arrival I tried it and I fell like my eyes can breathe again. I will get more in future
Easy peasy and effective
Easy to use. IPL is actually for photo rejuvenation, and I have been going in office for years. Finding that this is very comparable!
Show six products but only deliver one
They show six products for a price that is about what six would cost. Only one arrived. I bought got2b gel which is about $11 on Amazon. Nineth Avenue advertises 6 for about $60. Only one arrived and on the customs form under value it says $10.86.
Complete and absolute fraud. Avoid this company like the plague. Use Amazon, Shoppers, etc.

Reply from NinthAvenue Canada
They are a glorified third party reseller. Nothing but scammers.
This fraudulent company works under the guise of a very neat looking website, looks clean and inviting to the eye. That is, until, you screenshot their products (I.e., the Conair mask brush) which on their end retails “on sale” for some odd 80$, when in reality, you can go to the Conair website and that EXACT SAME BRUSH is on sale for 10$, the regular retail value being 20$. I reverse image searched a handful of “their” product, only to see (again, another example being an electric callous remover.. their markup is at a WHOPPING “on sale” 657$ CAD, the “normal” price is 1,096. No, I am not exaggerating. Reverse image lead me to THE SAME CALLOUS REMOVER on Amazon for 50$ CAD.) that they bulk buy from dropshippers and mark up the price COMPLETELY unjustifiable. People, please, do your research prior to buying anything from such a sketchy and lowly “business”. Elderly, more naïve people that don’t think twice will think “oh, what a deal!” When in reality.. they are getting scammed beyond the heavens. Please spare yourselves the headaches. The reviews on here have clearly shown their true intentions.

Reply from NinthAvenue Canada
Took a while to recive cause of addtook a while but got itress…
Took a while to recive cause of address issues you got my good address and resent to me ty again I will buy again as long you send to my address ty again
SCAM
SCAM. They advertise bundles of products that are not in stock and compensate by sending the cheap products of the bundle.
I ordered a product consisting of one big bottle of Dr Groot Hair-Thickening Shampoo and one big bottle of Miracle-in-Shower which came as a bundle paired with their Travel Size. (Same product, only difference is it comes in a 50 ml bottle instead of 385ml)
After initially receiving the package nearly 1 month/half later, I was left with the discovery that the big bottles were never shipped and I only got the travel package. -
I sent an extensive email, explaining the situation which was sent to a 3rd party customer service company, not even NinthAvenue themselves, to which eventually a representative of NinthAvenue responded by sending me the missing parts of my package. (FYI, I asked for a return/refund in that email and they completely dodged the question. On top of that, you can't simply return their shit without contacting them first, so they really have you by the balls when it comes to returns/refunds. And let's not forget this order was 167 CAD$, wayyyyy overpriced but that was a mistake on my part.
2-3 weeks later I finally got the package, and I got the same god damn travel kit that they sent me when I first ordered the bundle. *No Big Bottles
If short, don't buy from here, it's filled with fake reviews and I'm sure you can avoid my mistakes by buying from somewhere else.

Reply from NinthAvenue Canada
Great customer service
Good product, slow delivery
Product is good, took way too long to arrive
Love the product
Love the product! It was as described. Costumer service was also very helpful; and communication was easy.
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