Nisa Retail Limited Reviews 95

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Nisa Local – 491 Yeading Lane, Northolt UB5 6LN I have been a local customer in this area for over 50 years and have never experienced such unprofessional behaviour. A male staff member repeated... See more

Rated 2 out of 5 stars

Falkirk shop on High Station road. Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circums... See more

Rated 1 out of 5 stars

I entered the store and was looking for something to buy then an employee told me to follow them to the front and pointed at me in the security camera footage from the previous the week. The footage... See more

Rated 2 out of 5 stars

+ Excellent location. + Clean, well-lit. + Staff are friendly enough. - Ridiculously over-priced for known brands. - Lots of (high margin) stuff nobody wants (like a whole aisle of overpriced... See more

Company details

  1. Produce Wholesaler
  2. Alcoholic Beverage Wholesaler
  3. Confectionery Wholesaler
  4. Grocery Store
  5. Liquor Wholesaler
  6. Tobacco Supplier

Information provided by various external sources

Nisa stores are independently owned retail outlets operated throughout the UK


Contact info

1.8

Poor

TrustScore 2 out of 5

95 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always plenty on the shelves at my…

Always plenty on the shelves at my local stores - Maelfa Lewis court llanederyn Cardiff and Wilson road Ely Cardiff. Run by mr Khan… staff are friendly. Watched me grow up from a young age so we all know each other. Always good quality products. Fresh and prices are a bit steep now but as expected with the cost of living rising and supplier costs etc.

Need more lucozade orange though, it always runs out of the big bottles lol.

September 7, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I live in France and came over to visit my partner. I received change at counter which had some old coins. I asked whether these would work as I am not very familiar with UK currency. This guy started shouting at me. He went to the extent of calling me abusive words. Worst experience ever in my life. This was Coventry 23-25 The Butts, a man wearing a cap whilst at counter. Morning 7.40am

July 18, 2022
Unprompted review
Rated 1 out of 5 stars

over charged at nisa

our local coop changed to Nisa last November they sell coop products but we cannot use coop loyalty card. last week bought large yogurt marked £1.25 checked if price was correct with assistant correct at check out came up as £1.75. later in week bought cake product marked on shelf £1.30 at check out charged £1.45 this store does not sell bacon, sausage, burgers no alcohol, no lottery very little in meat products these are basic foods sold in a convenience store. this store is vertualy empty of customers at any time of the day. this overcharging seems common place country wide after reading other reviews I think trading standards ought to be notified

May 22, 2022
Unprompted review
Rated 3 out of 5 stars

Disappointed customer

Hi I visited a nisa this morning bought chicken tika masala and sausage and mash and two boxes of coffee I checked later and found been over charged by 88 pence the meals were 2 for a fiver and coffee was the kenco sachets at £1 a box so why 88pence over did not give receipt but got it on my banking if they do this on other customers they making a good profit especially having to watch prices now disappointed customer

May 5, 2022
Unprompted review
Rated 1 out of 5 stars

I visited my local Nisa store in…Winchcombe

I visited my local Nisa store in Winchcombe in Gloucestershire. Some of the workers need a course in customer service! The shopkeeper stood there with arms crossed, not a word was said, not even a ‘thank you’.
I’m quite appalled with the level of customer service and will not be going in there again due to this. Disgraceful behaviour!!! A one star is far too generous for this experience!

April 15, 2022
Unprompted review
Rated 1 out of 5 stars

Read please not happy

Just read trustpilot reviews I'm so annoyed it seems this company are taking us all for fools. The same generic response is made when people make an observation. Is it automated or can we speak to an official working for this s!#t show ???

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Our local nisa

Our local nisa, by the l&d hospital in Luton is great. The family are helpful and friendly always. And they have everything you need pretty much. Greeting cards are brilliant. Who needs card fair 😅

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

I was working with Nisa

I was working with Nisa
When I left company I got paid 400£ less
I called manager many times but he did not respond me
I text area manager even still no reply from any one
Manager name is Gaspar
I must say , don’t work for them bcz they don’t pay properly
That’s not only me, that’s many frnds of mine who faced the same..
This is Nisa agar grove NW19SL

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

Nisalocal Courtlands Drive Watford

Nisalocal Courtlands Drive Watford. Won't let you use a credit card if you spend less than £5, walked out and left shopping. Stopped using cash because of COVID-19.

October 31, 2021
Unprompted review
Rated 1 out of 5 stars

Nisa Hitchin

Nisa Hitchin, Herts Overcharge for items EVERY time I went there. They apologise and correct it but only if you notice. Multipack items they charge as separate too. Complete thieves do not trust any of their stores.

October 24, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t bother with their stores or head office

Don’t bother with their stores or head office. Head office ring off and are so rude. They don’t care and pass the buck. None of their stores are owned by them and if you’ve got a complaint then your stuffed.
It’s left me no choice but to put it in the hands of the local council and trading standards as the complaint is a very serious matter!!

August 25, 2021
Unprompted review
Rated 1 out of 5 stars

Nisa Seamons Road Altrincham

I went to collect a parcel from yodel. The sales assistant looked for my parcel and said it wasn’t there. When I had confirmation it was. I reported to yodel who investigated it. It was there and I went back the next day. A male sales assistant looked and found it. The female assistant was rude and unhelpful and caused me stress phoning and reporting and travelling there twice. When she could have looked that little bit longer for my parcel. I shall never use this store for click and collect or use this store in general. It was only the that particular member of staff that has put me off going back into that store !!!!

August 24, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely rude staff

Absolutely rude staff, overpricing, tills not reset for offers. don't know how they keep customers. well yes I do they have shops in areas that customers are locked into buyiny from e.g. estates with little transport services/ elderley customers etc. This company should be looked into by Watchdog, citizens advice etc. Wouldn't survive on the high street (whats left of it

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

Over charging

This morning I ordered from nisa on parr Lane and bought 2x 1.5 ltr bottle of coke which came to £5.20 but when bottle come both said £1.95 on the label but also bought 500ml of Fanta and was charged £2.25 but when came said they was £1.09. Contact Deliveroo and said theres is nothing they can do. Will not be ordering if they are gunna be overcharging for stuff

July 14, 2021
Unprompted review
Rated 2 out of 5 stars

Falkirk shop on High Station road.

Falkirk shop on High Station road.
Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circumstance some code was missing. The woman's attitude whilst explaing things was appalling. The fault was caused elsewhere, but she just dived in and gave me a gobful of her venom.
NEVER AGAIN !

July 6, 2021
Unprompted review

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