Bought directly in the shop in Blarney Business Park and it was a nice experience. The employee was very friendly and helpful. This was a 5-star experience. However, the delivery was not. The deliv... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days
Company replied
The product is excellent. I deducted one star because my online order was‘mislaid’ until I chased it up. However, once the problem was sorted, delivery was fast.
Company replied
Website was easy to negotiate. Set up an account and ordered within minutes. Part order was available and delivered speedily. Other part was out of stock and it stated expected delivery date. I... See more
Company replied
4.3
Excellent
1K reviews
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Very easy transaction
Very easy transaction, and the product is exactly how is describe.
I'll back again for more item.
March 23, 2026
Reply from Nisbets Ireland
Thank you for your positive feedback we appreciate it!
My experience was made exceptional by…
My experience was made exceptional by the staff that workes in the city centre/Moore St...
I was greeted with face to face acknowledgement and due to my uncertainty for details of the products I was greeted by the staff manager who came to my assistance and was above and beyond...
March 23, 2026
Reply from Nisbets Ireland
We're glad you enjoyed your experience in our Dublin Store. It's wonderful to hear that our staff were so helpful and provided exceptional support to you. Thank you for your positive feedback!
Reply from Nisbets Ireland
We're happy to hear that your item arrived quickly and was well-packaged. Thank you for your positive feedback; we appreciate it very much.
Reply from Nisbets Ireland
We're happy to hear that you received good service. Thank you for your positive feedback regarding the early delivery.
Reply from Nisbets Ireland
We're happy to hear that you are delighted with the product. Thank you for your purchase and positive feedback.
Reply from Nisbets Ireland
We're happy to hear that you received your delivery quickly and that the product is working perfectly! Thank you for your positive feedback.
Great experience ordered before 2 pm…
Great experience ordered before 2 pm and received order within 24 hours
March 12, 2026
Reply from Nisbets Ireland
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback regarding our fast delivery service.
Expected delivery on website
Expected delivery on website - 3 days .
Actual delivery 3 weeks.
March 19, 2026
Reply from Nisbets Ireland
We're happy to hear that you had a positive experience. Thank you for taking the time to leave us your feedback; we appreciate it.
Disappointed with the boiler It has a dodgiee tap
Disappointed with the boiler
The first time we used it the tap was leaking and our timber floor was all wet the following morning
The tap is not very reliable
March 10, 2026
Reply from Nisbets Ireland
We appreciate your positive feedback! thank you for choosing us.
I have not received the second part of…
I have not received the second part of my order yet
March 16, 2026
Reply from Nisbets Ireland
We're happy to hear that ordering was easy and our delivery was prompt. Thank you for your positive feedback!
Reply from Nisbets Ireland
We're happy to hear that you consider our product excellent and a great value. We appreciate your positive feedback regarding our timely delivery!
Dreadful service
Dreadful service, the worst.
I’ve been charged three times for the one item, the last time it was just taken from my company credit card. No one bothered to call me back despite my calling Nesbits about it. Worst service I’ve ever come across.
March 12, 2026
Reply from Nisbets Ireland
Thank you for your message, and I apologise for the frustration this has caused. I can confirm the refund has been processed and the cancellation was previously confirmed by email.
I understand how disappointing your experience has been, I’m very sorry this occurred. It’s also not acceptable that your calls were not returned.
We are reviewing this internally to ensure it doesn’t happen again. If there’s anything further you need, please let me know.
Excellent customer service and prompt…
Excellent customer service and prompt delivery.
March 12, 2026
Reply from Nisbets Ireland
We're happy to hear that you received excellent customer service and prompt delivery. Thank you for your positive feedback; we appreciate it!
Excellent service
March 12, 2026
Reply from Nisbets Ireland
Thank you for your positive feedback; we appreciate it!
Reply from Nisbets Ireland
Hi there,
We’re really sorry to hear about the long delay in receiving your item waiting three months is absolutely not the experience we want for our customers. This is far from our usual standard, and we completely understand your frustration.
We’d like to look into this urgently and make things right.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Products are good and came on time
March 5, 2026
Reply from Nisbets Ireland
We're happy to hear that you received good products on time. Thank you for your positive feedback; it means a lot to us.
Reply from Nisbets Ireland
Thank you for your positive feedback; we appreciate it!
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