nissangenuine.com Reviews 269

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

To put it simply: they deal with Nissan, so they were able to get the parts I needed for my wife's Qashqai. This isn't the first time I've used their service and it won't be the last. I am an internat... See more

Rated 5 out of 5 stars

Found parts for my Micra to cure a knock (Bottom engine support rear bushes) although they're rarely mentioned anywhere else! Checked with Mike at Endon that they were indeed the correct ones. Parts... See more

Rated 2 out of 5 stars

Ordered a part in februari 2020 (before Corona), but nothing got delivered. Gave them the benefit of the doubt because of Corona shipping delays, but now the paypal limit for refunds have passed, and... See more

Company replied

Rated 5 out of 5 stars

Very good service. Explained the part was out of stock but managed to transfer stock from Europe to fulfill my order. Thanks

Company details

  1. Auto Parts Store

Information provided by various external sources

Since 1977 Endon Services has been serving our local community in North Staffordshire, and since 2012, the wider world via the internet.


Contact info

4.2

Great

TrustScore 4 out of 5

269 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Easy ordering

Easy ordering, good communication, shipping slow but hey,
Correct products sent,
Their site contained products that weren't available which was annoying but was refunded quickly
Would use again if priced are competitive

September 6, 2022
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Reply from nissangenuine.com

Thanks for your kind review, sorry some parts were unavailable. Mike

Rated 1 out of 5 stars

Ordered and told that item not in stock…

Ordered and told that item not in stock and tried to charge me extra for the alternative.

October 5, 2022
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Reply from nissangenuine.com

Sorry that the part was no longer available. Nissan occasionally replace a part number with an alternative, and where that happens, we offer it to the customer to decide if they would like to proceed.

Rated 5 out of 5 stars

Just in Time Service

Hello,

Your service was excellent and delivered on time. The review takes longer than expected due to the delays on my shipping services to Brazil

September 29, 2022
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Reply from nissangenuine.com

Thanks for your kind review, much appreciated. Mike

Rated 3 out of 5 stars

Got the part I needed which was hard to…

Got the part I needed which was hard to find anywhere else. But shipping charges to Ireland ridiculous. And despite emailing to request a breakdown of costs for doorstep surcharge, no reply. Advise to stop using UPS for shipment. Particularly for a part smaller than a 10p coin!

September 14, 2022
Rated 1 out of 5 stars

Took order and did not fulfill

I entered the part number, the site even suggested people that buy this, also buy this, and correctly identified the second part I needed. Ordered both parts and paid. 5 days later after repeated phone calls to see where the parts were received an email saying. They were not allowed to supply the parts and the order has been cancelled without their knowledge and they then refunded my money a few days later.

August 4, 2022

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